The Scoop N Scootery

The vendor opportunity at The Scoop N Scootery

The Scoop N Scootery is a quick-service restaurant concept headquartered in Massachusetts. According to its 2025 Franchise Disclosure Document, the system consists of just 3 units, all company-owned. The number of franchised locations is not disclosed, which suggests the brand has not yet sold franchises or has not reported them in the current FDD. For software vendors, this means the total addressable market is limited to a single corporate entity operating three locations. There is no parent company on file; the brand appears to be independently owned.

Year-over-year unit growth is not disclosed. Average unit volume (AUV) is also not available in the FDD. The royalty rate is 5.0% of gross sales, and the initial franchise term is 10 years. These metrics are standard for the segment but offer little insight into expansion velocity. Vendors should approach this account with the understanding that any software sale will be a single-entity, low-volume deal unless the brand begins franchising.

Who controls software purchasing

All purchasing authority at The Scoop N Scootery rests with Austin Crittenden, listed as Member in Item 1 of the 2025 FDD. No other executives, managers, or department heads are named. In a system this small, the Member likely functions as owner-operator and sole decision-maker for technology procurement. There is no CIO, VP of IT, or separate operations leadership disclosed. Vendors should direct all outreach to Crittenden and be prepared for a lean evaluation process with no formal RFP infrastructure.

Mandated and current tech stack

The 2025 FDD mandates two specific technology systems. TOAST POS by Toast, Inc. is the required point-of-sale platform across all locations. QuickBooks by Intuit Inc. is mandated for accounting. No other operational, HR, inventory, or marketing technology is disclosed as required or recommended. This creates a narrow wedge for complementary solutions that integrate with TOAST and QuickBooks, but vendors must demonstrate clear ROI to a single decision-maker with limited IT support.

Procurement, renewals, and timing

Item 8 of the FDD, which typically describes procurement restrictions and designated suppliers, contains no extract in our corpus. This means the brand's supplier model—whether designated, approved, or open—is not publicly known. Vendors should clarify procurement rules early in any conversation with Crittenden.

Item 17 outlines renewal conditions: franchisees must give advance notice, be in compliance with all obligations, renovate to then-current standards, sign the then-current franchise agreement and related documents (including a personal guaranty), and sign a general release unless prohibited by law. The renewal term length is not specified. With no franchised units currently reported, renewal-driven software evaluation cycles are not an active opportunity. If the brand begins selling franchises, the 10-year initial term suggests a long horizon between major tech stack overhauls.

How to read the The Scoop N Scootery FDD

The full 2025 Franchise Disclosure Document is available below. Review Item 1 for executive and ownership details, Item 11 for the complete list of mandated technology systems, and Item 17 for renewal and transfer conditions that may trigger software evaluations. Because the brand is small and privately held, the FDD is the most comprehensive source of procurement intelligence available. For a ranked target list of franchise systems matched to your software category, reach out to FranCloud.