ChowlyChowly
Mandatoryes YES YES Technology & Service Providers Toast Point of sale system (see note 1) YES NO Incentivio Mobile application and loyalty rewards program YES NO Valutec Gift cards YES NO Chowly Integration s
From the filings
+6.667% units YoYHQ-led decisions
The Human Bean
Quick service restaurantSoftware purchasing at The Human Bean is controlled at the corporate level, with Chief Operating Officer Scott Anderson listed as a key executive in the 2026 FDD. The chain mandates an Enterprise Golden Image system across its operations. Vendors are targeting an addressable market of 188 total units, 176 of which are franchised.
For software vendors selling into US franchise brands.
Live signals
Total units
188
176 franchised
Unit growth YoY
+6.667%
vs prior filing
AUV
—
Item 19, 2026
Royalty
—
of gross sales
Ad fund
1%
national + local
Initial fee
$35K
per unit
Investment range
$672K–$1.54M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
1%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
9 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
DoorDashDoorDash
Mandatoryand digital ordering YES NO SOCI Marketing software YES NO Creative Realities Content management for digital menu boards YES NO Rippling Payroll services and hiring software NO NO DoorDash Food delive
GrubhubGrubhub
MandatoryContent management for digital menu boards YES NO Rippling Payroll services and hiring software NO NO DoorDash Food delivery services NO NO Uber Eats Food delivery services NO NO GrubHub Food delivery
IncentivioIncentivio
Mandatorycleaning supplies, dog biscuits, etc. Odeko Same as Sysco YES YES Seattle’s Favorite Pastries YES YES Technology & Service Providers Toast Point of sale system (see note 1) YES NO Incentivio Mobile ap
RipplingRippling
Mandatoryft cards YES NO Chowly Integration services for POS and digital ordering YES NO SOCI Marketing software YES NO Creative Realities Content management for digital menu boards YES NO Rippling Payroll ser
SOCiSOCi
Mandatorystem (see note 1) YES NO Incentivio Mobile application and loyalty rewards program YES NO Valutec Gift cards YES NO Chowly Integration services for POS and digital ordering YES NO SOCI Marketing softw
SyscoSysco
Mandatorycoffee drink mixes YES YES Branded and unbranded food and non-food items, flavored syrups, canned energy drinks, smoothie mixes, non-coffee drinks and drink mixes, teas, toppings, Sysco Corp. sweetene
Uber EatsUber
Mandatoryting software YES NO Creative Realities Content management for digital menu boards YES NO Rippling Payroll services and hiring software NO NO DoorDash Food delivery services NO NO Uber Eats Food deliv
ValutecValutec
MandatorySeattle’s Favorite Pastries YES YES Technology & Service Providers Toast Point of sale system (see note 1) YES NO Incentivio Mobile application and loyalty rewards program YES NO Valutec Gift cards YE
FacebookMeta
0986. Plaintiff Kimberly West-Heines initiated arbitration against THB in October of 2025, asserting that THB violated her privacy rights under state and federal laws, by having a Facebook/Meta tracki
MetaMeta
0986. Plaintiff Kimberly West-Heines initiated arbitration against THB in October of 2025, asserting that THB violated her privacy rights under state and federal laws, by having a Facebook/Meta tracki
WorldpayWorldpay
lty Rewards Incentivio, Inc. See note 8 Franchise Disclosure Document 12 Name of Fee Amount (See Note 1) Due Date Remarks Gift Cards $25/month When incurred Payable to Valuetec or Worldpay, LLC. See n
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all user-accessible information on your POS System; the limit on our right to access this information is the scope of information made available by the POS software/service providers.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee will submit the following reports and data to THB electronically, using the equipment, software and protocols specified in the Operations Manual: 11.3.1 Not later than thirty (30) days after the end of each calendar month, on a THB-approved form, a profit and loss statement of the THB Outlet for the…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are the only approved supplier of the required beverage production and food preparation equipment.
Is there a franchisee advisory council, association or committee?
YesItem 11
The five members of the Franchisee Advisory Franchise Disclosure Document 31 Committee are elected by the franchisees to two-year terms.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We will notify you promptly if we change our specifications and standards, or if we grant or revoke approval of a supplier.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
7968657Item 8
For the fiscal year ending December 31, 2025, we received revenue of $7,968,657 from the sale of goods or services that you are required to purchase from us or our approved suppliers, representing about 79.1% of our total sales of $10,074,867.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
The required products that we sell, or require you to buy from approved suppliers, provide income to us, either in the form of direct revenue or by means of a rebate or allowance paid to us by the approved supplier.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
36Item 8
After opening your franchise, it is estimated that the required purchases will make up between 36% and 49% of the total cost of operating your franchise.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We will not charge you to evaluate your request for an alternate supplier, equipment, or products.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If we have not approved a specific supplier in your area, you may propose a local supplier by providing us with a written request, and we will evaluate whether or not to approve such local supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Upon termination or expiration of this Agreement, Franchisee will cease using all Listings, and at THB’s election execute all forms and documents required by THB and any service provider to transfer such service and any related Listings to THB
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 8
You must also use the managed network services provided with the Toast bundle, and meet the data security requirements Franchise Disclosure Document 21 for use of the bundle.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
One of our representatives will make periodic inspections of your franchise.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At our sole discretion, we may Franchise Disclosure Document 27 periodically revise, amend, add to and/or delete from the Operations Manual.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You may not use any site for a THB outlet unless the site is approved by us, applying our then-current standards.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
All online promotions by you, including social media posts relating to the business, must be through the THB website or an official THB-branded social media account.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee will spend at least ten thousand dollars ($10,000) directly on local advertising during the first three (3) months before and the first three (3) months after the opening of the THB Outlet.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesFranchise agreement
Franchisee will spend at least ten thousand dollars ($10,000) directly on local advertising during the first three (3) months before and the first three (3) months after the opening of the THB Outlet.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You must purchase all food, beverage and other supplies, as specified in the Operations Manual, from our designated supplier or (only if approved according to the procedure set forth in Section 8.1) other approved supplier
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Franchisee will acquire equipment to be used in the operation of the THB outlet from THB and from approved suppliers only.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You authorize THB to collect the Brand Fee on a monthly basis using Electronic Funds Transfer or ACH Transfer and will execute such bank authorization forms as are required for such transfers.
Must the franchisee participate in a gift card program?
YesItem 8
You are required to participate in any system-wide discount programs or promotions, and to accept physical or digital coupons and gift cards.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee will appoint an individual with primary overall responsibility for the day-to-day operations of the THB Outlet (the “General Manager”).
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must use the specified software and services at the points of sale.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all user-accessible information on your POS System; the limit on our right to access this information is the scope of information made available by the POS software/service providers.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
There are no additional training or refresher courses and fees, other than the possible remedial training that is required only on a case-by-case basis.
The filing answers no to 4 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
- Must the franchisee participate in a customer loyalty or rewards program?
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at The Human Bean
The Human Bean operates 188 locations, with 176 franchised units and 12 company-owned stores, according to its 2026 Franchise Disclosure Document. The brand, a quick-service restaurant concept specializing in drive-thru coffee, is headquartered in Oregon. It shows a year-over-year unit growth rate of 6.667%, signaling a steadily expanding footprint. For software vendors, the total addressable market is 188 units, concentrated in top states like Oregon (15), Texas (11), Arizona (9), California (7), and Nevada (6). The operator base is highly fragmented: 85 mapped operators control roughly 91 located units, with 79 single-unit operators and only 6 multi-unit operators running between 2 and 9 locations. No operator controls 10 or more units. This fragmentation means a sale to the franchisor is the most efficient path to system-wide adoption, as no large franchisee groups can independently drive a technology decision.
Who controls software purchasing
The 2026 FDD identifies Scott Anderson as the Chief Operating Officer. In a chain of this size with a mandated technology standard, the COO is the most probable buyer for operational software. The corporate office in Oregon is the single point of control for technology mandates. Vendors should direct their pitch to the operations leadership, focusing on how a solution integrates with or enhances the mandated Enterprise Golden Image. The absence of a parent company confirms The Human Bean is independently owned, meaning decisions are made internally without a larger corporate parent’s procurement bureaucracy.
Mandated and current tech stack
The FDD explicitly mandates an "Enterprise Golden Image" across the system. This is a strong signal of centralized IT governance. An Enterprise Golden Image typically refers to a standardized, pre-configured software and operating system build deployed on hardware across all locations. For a vendor, this means any new software must be compatible with this locked-down environment. The specific POS, payment processor, or back-office systems that comprise this image are not named in the available extract, but the mandate itself indicates a franchise-wide standard is in place and enforced. The royalty percentage and average unit volume are not disclosed in the most recent FDD.
Procurement, renewals, and timing
Details on the procurement model from Item 8 are not available in the provided data, so it is unknown whether The Human Bean uses a designated supplier, approved supplier, or open procurement model. The initial franchise term is 10 years. Renewal conditions are stringent: franchisees must be in full compliance, provide advance written notice, pay a renewal fee, sign the then-current franchise agreement, remodel the outlet, and release the franchisor from past and present claims if permitted by law. Critically, the FDD notes that upon renewal, a franchisee may be asked to sign a contract with materially different terms and conditions than the original. This creates a natural trigger point for technology re-evaluation as franchise agreements come up for renewal, potentially opening windows for vendors to propose new solutions that align with updated contract requirements.
How to read The Human Bean FDD
The 2026 Franchise Disclosure Document for The Human Bean is the definitive source for understanding the legal and operational constraints of selling into this system. It details the mandated technology, executive team, and franchisee obligations. The full document is available for review below. For a ranked target list of franchise systems based on tech-mandate signals and procurement openness, talk to FranCloud.
Questions vendors ask
The Human Bean, answered from the filing
The 2026 FDD lists Scott Anderson as Chief Operating Officer, making the COO a likely central buyer for operational software decisions at the corporate level.
The FDD mandates an 'Enterprise Golden Image,' indicating a standardized, centrally controlled system image deployed across its franchise network.
The system has 188 total units, comprising 176 franchised and 12 company-owned locations, with a 6.667% year-over-year unit growth rate.
The procurement model is not detailed in the available FDD extract, so the designated or approved supplier status remains unknown from this data.
With a 10-year initial term, renewals require full compliance and signing a then-current agreement, which may have materially different terms, creating potential re-evaluation windows.
The 2026 FDD was filed with state franchise regulators. You can review the full document using the embedded PDF viewer below for detailed legal and operational disclosures.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment The Human Bean files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
82 operators run 85 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit79
2–9 units3
Top states by locations
| OR | 13 |
|---|---|
| TX | 11 |
| AZ | 7 |
| CA | 7 |
| OH | 6 |
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.