HQ-led decisions

Sweetwater Technologies

Professional services

Software purchasing at Sweetwater Technologies is controlled by its small HQ leadership team, led by Owner/President Chad R. Gripp. The franchise currently operates a single unit and mandates NetSuite by Oracle for both ERP and CRM, plus Flight Plan. With only one addressable location, the immediate vendor opportunity is narrow but may appeal to suppliers seeking early-stage franchise relationships.

Mandated & recommended tech

The systems vendors compete with

3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Flight Plan
Mandatory
Industry softwareItem 11

Software (NetSuite & Flight Plan)

NetSuiteOracle Corporation
Mandatory
AccountingItem 11

Software (NetSuite & Flight Plan)

NetSuite CRMOracle Corporation
Mandatory
CrmItem 11

Current Software requirements include: NetSuite CRM and Flight Plan.

Live signals

Total units
1
0 franchised
Unit growth YoY
vs prior filing
AUV
Item 19, 2024
Royalty
of gross sales
Ad fund
3%
national + local
Initial fee
per unit
Investment range
$89K–$190K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Sweetwater Technologies

Sweetwater Technologies is a professional services franchise with a single company-owned unit, headquartered in Illinois. The 2024 FDD does not disclose any franchised locations, and the total unit count stands at one. For software vendors, the immediate addressable market is extremely small—just one unit—but the franchise’s early stage may offer a window to build a long-term supplier relationship before any expansion occurs.

No average unit volume (AUV) or royalty percentage is disclosed in the FDD. The initial franchise term is five years, with renewal rights for two additional five-year periods, subject to conditions including a successor franchise fee, remodeling, and training. This structure means any software contract tied to the franchise lifecycle could have a five-year horizon.

Who controls software purchasing

Purchasing authority sits with the HQ leadership team. The FDD lists Chad R. Gripp as Owner and President, TeNeille J. Gripp as Owner, Secretary, and Treasurer, and David Taylor as Vice President of Operations. Hannah Harrell (Gripp) serves as Strategic Partnership Director, and Michelle Dykstra is Strategic Development Director. In a single-unit franchise, these executives likely make or directly approve all software buying decisions. Vendors should direct outreach to Chad Gripp or David Taylor for operational tools, and to Hannah Harrell for partnership-oriented solutions.

Mandated and current tech stack

The 2024 FDD mandates two Oracle NetSuite products: NetSuite ERP and NetSuite CRM. Additionally, Flight Plan is a mandated system, though its specific function is not detailed in the available extracts. No point-of-sale system is named, which is consistent with a professional services model. Vendors selling complementary tools—such as marketing automation, analytics, or project management—should position their products as integrations with the existing NetSuite environment.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the franchise’s procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Renewal terms under Item 17 require the franchisee to enter into the then-current franchise agreement, pay a successor fee, and remodel or upgrade the business to current standards. These renewal triggers, occurring every five years, may create natural openings for software evaluation and replacement. Vendors should monitor the franchise’s expansion signals and renewal calendar for potential entry points.

How to read the Sweetwater Technologies FDD

The 2024 Sweetwater Technologies FDD is embedded below. It contains the full legal and operational disclosures filed with state franchise regulators. Key sections for software vendors include Item 11 (franchisor’s obligations), which lists mandated technology, and Item 17 (renewal), which outlines contract lifecycle events. Because the franchise currently operates only one unit, the FDD provides a concentrated view of the entire system’s tech stack and decision-making structure. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Sweetwater Technologies, answered from the filing

Owner/President Chad R. Gripp and VP of Operations David Taylor are the likely decision-makers, supported by Strategic Partnership Director Hannah Harrell.
The FDD mandates Flight Plan and NetSuite by Oracle for both ERP and CRM. No POS system is named.
The 2024 FDD reports 1 company-owned unit. Franchised unit count is not disclosed.
The FDD does not include an Item 8 procurement extract, so the supplier designation model is not publicly disclosed.
With a 5-year initial term and renewal rights for two additional 5-year periods, contract windows may align with renewal or remodeling cycles.
The 2024 FDD is filed with state franchise regulators. You can view it in the embedded PDF viewer below.
Source

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Operator footprint

Who runs the locations

2 operators run 2 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit2

Top states by locations

IL2

Related Professional services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.