FacebookMeta
udes posting or blogging comments about you, us, the Store or the franchise system on social media. We consider social media to include personal blogs, common social networks like Facebook, Instagram,
From the filings
+7.143% units YoYHQ-led decisions
Supplement Superstores
Retail non foodSupplement Superstores' 2025 FDD routes point-of-sale and related software purchasing through a single franchisor-approved supplier, split evenly between 15 franchised and 15 company-owned stores. The retail chain posts a $1,207,000 average unit volume and 7.1% year-over-year unit growth. Item 19 of the FDD makes a financial performance representation.
For software vendors selling into US franchise brands.
Live signals
Total units
30
15 franchised
Unit growth YoY
+7.143%
vs prior filing
AUV
$1.21M
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$35K
per unit
Investment range
$240K–$502K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Google Business ProfileGoogle
like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Business Profi
InstagramMeta
ng or blogging comments about you, us, the Store or the franchise system on social media. We consider social media to include personal blogs, common social networks like Facebook, Instagram, TikTok, X
LinkedInLinkedIn
l networks like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Bus
PinterestPinterest
on social media. We consider social media to include personal blogs, common social networks like Facebook, Instagram, TikTok, X (formerly known as Twitter), Snapchat and Pinterest; professional networ
SnapchatSnapchat
chat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Business Profile or Yelp; live-blogging tools like Twitter and Snapchat; virtual wo
TikTokTikTok
ing comments about you, us, the Store or the franchise system on social media. We consider social media to include personal blogs, common social networks like Facebook, Instagram, TikTok, X (formerly
TwitterX
itter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Business Profile or Yelp; live-blogging tools like Twitter and Snapchat
YelpYelp
TikTok, X (formerly known as Twitter), Snapchat and Pinterest; professional networks, business profiles or online review or opinion sites like LinkedIn, Google Business Profile or Yelp; live-blogging
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisor shall have independent access to all of Franchisee’s computer systems, including its point of sale system, and any financial or accounting systems used or required by Franchisor for the System of Operation, including all data contained in any of the foregoing, to determine Gross Revenues and other amounts…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall provide Franchisor with access through software approved by Franchisor to information from the Franchised Business and shall provide such weekly and other periodic financial and sales information relating to the business of Franchisee as from time to time may be required by Franchisor.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and our affiliates may be approved suppliers for certain items you purchase for use in your business.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may revoke approval of a product or supplier at any time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
8652646Item 8
In 2024, our affiliate received $8,652,646 in revenue from the sale of products to our franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Although we have one approved supplier who provides our affiliate with services at cost neither we nor any of our affiliates receive rebates, other discounts or free services from these suppliers, but reserve the right to do so in the future.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
65Item 8
Once you begin operating, we expect these items to represent approximately 65% of your total annual expenses.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We charge a $1,000 fee per product and supplier for conducting this investigation.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to purchase a product or service that we or a third party are not the sole supplier for, from a supplier that we have not approved, you must request our approval before doing so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee acknowledges that, as between Franchisor and Franchisee, Franchisor has the sole right to and interest in all telephone numbers, directory listings, email addresses, domain names profiles, and accounts associated with the Names and Marks, including any Internet Presence, as well as any content thereon.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor shall have the right to audit or cause to be audited the financial and accounting systems of Franchisee, its business practices, sales reports and financial statements delivered to Franchisor, and the other financial books, records and sales and income tax returns of Franchisee, and if Franchisee is a…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor specifically reserves the right to modify or change such standards, specifications and procedures.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
The Franchise Agreement gives you the right to operate your retail sports nutrition store from one location that we approve.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain a presence on the Internet, including any website, application, online directory, hashtag, profile or accounts relating to you, us, your Store, or to the franchise system.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend at least 6% of your annual Gross Revenue on local advertising to promote your business.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
For example, you must purchase from our affiliate all products you sell in your Store.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must also purchase your point-of- sale system and any software related to the system from a supplier we approve.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee shall remit Royalty Fees, Brand Fund Contributions and other amounts due to Franchisor or its affiliates via electronic-funds transfer direct debit or other similar means specified by Franchisor.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall purchase, use and license for use in its Franchised Business, the point of sale system and software and any other payment systems required by Franchisor from time-to-time from those suppliers required by Franchisor.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all information contained in your computer and point-of-sale systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you request us to provide you with additional training, we may if we can agree on the particulars of that training and you pay us our current fees and reimburse us for any expenses we incur to perform the training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
If we choose to hold a convention, you must attend, or you must send a representative that we approve.
The filing answers no to 5 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Franchise agreement
- Is there a franchisee advisory council, association or committee?Item 20
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 7
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Supplement Superstores
Supplement Superstores runs 30 retail locations, split evenly between 15 franchised and 15 company-owned stores, posting a $1,207,000 average unit volume and 7.1% unit growth year over year. Item 19 of the FDD makes a financial performance representation. Item 2 names CEO and Chairman Andrew Frisella, President and COO Christopher Klein, VP of Operations William Jason Caine, Director of Operations Tyler Fox, and Director of Franchising Ian Hutchinson. The franchised side currently maps to 2 identified operators, both multi-unit, across roughly 12 located units concentrated in Missouri, Illinois and Kansas.
Who controls software purchasing
Item 8 requires franchisees to buy their point-of-sale system and any related software from one franchisor-approved supplier, putting that purchasing decision at headquarters. With half the network company-owned, HQ also directly controls software purchasing for 15 of the brand's 30 locations outright.
Tech named in the FDD, and what is actually required
Facebook, Google Business Profile, Instagram, LinkedIn, Pinterest, Snapchat, TikTok and Twitter/X are all named in the filing, but nothing requires a franchisee to use any of them — they are named, not mandated. The real software mandate sits in Item 8 rather than the technology item: franchisees must license their POS system and software from a single approved supplier.
Procurement, renewals, and timing
Item 8 sets an approved-supplier list model: franchisees must purchase all products they sell, smoothie-bar cups, and their point-of-sale system and software from franchisor-designated or sole-approved suppliers, with alternative suppliers requiring prior written approval. Renewal after the 10-year initial term runs for an additional 5 years, requiring a renewal fee, full compliance with existing obligations, and store renovation to then-current standards — a recurring point for vendors to re-enter the conversation.
How to read the Supplement Superstores FDD
The Supplement Superstores FDD is filed with state franchise regulators in 2025. The embedded PDF viewer below lets vendors confirm Item 8's supplier language directly. Talk to FranCloud for a ranked target list across the retail segment.
Questions vendors ask
Supplement Superstores, answered from the filing
Item 8 requires franchisees to buy their point-of-sale system and related software from one franchisor-approved supplier, centralizing that decision at headquarters. CEO and Chairman Andrew Frisella and President and COO Christopher Klein lead Item 2's named officers.
Facebook, Google Business Profile, Instagram, LinkedIn, Pinterest, Snapchat, TikTok and Twitter/X are all named in the filing without being contractually required. Item 8 separately requires the point-of-sale system and its software from one approved supplier, though no specific vendor is named there.
Supplement Superstores operates 30 locations nationwide — 15 franchised and 15 company-owned — in retail, with unit count up 7.1% year over year.
Item 8 sets an approved-supplier list model: franchisees must buy all products they sell, smoothie-bar cups, and their point-of-sale system and software from franchisor-designated or sole-approved suppliers. Alternative suppliers require prior approval.
With a 10-year initial term, renewal runs an additional 5 years and requires a renewal fee, full compliance, and store renovation to then-current standards — a natural point for vendors to re-enter the conversation.
The Supplement Superstores FDD is filed with state franchise regulators in 2025. Use the embedded PDF viewer below to read Item 8's supplier terms directly.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Supplement Superstores files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
2 operators run 12 mapped locations. 2 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
2–9 units2
Top states by locations
| MO | 6 |
|---|---|
| IL | 3 |
| KS | 2 |
| OK | 1 |
Related Retail non food brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.