HQ-led decisions

Suburban Extended Stay, Suburban, and Suburban Studios

Lodging

Software purchasing for Suburban Extended Stay, Suburban, and Suburban Studios is controlled at the corporate level by Choice Hotels International's executive team, led by President and CEO Patrick S. Pacious. The brand mandates a tightly integrated Choice Hotels tech stack, including choiceADVANTAGE® PMS and Shift4 Payments, across all 114 franchised locations. This creates a single, addressable market of 114 units for vendors who can integrate with or displace these mandated systems.

Mandated & recommended tech

The systems vendors compete with

10 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Choice Privileges Loyalty Program
Mandatory
LoyaltyItem 11

Choice Privileges Loyalty Program

Choice Resources
Mandatory
Proprietary systemItem 11

Choice Resources (including Choice University, ChoiceCentral, choiceAdvantage)

choiceADVANTAGE®
Mandatory
Proprietary systemItem 11

choiceADVANTAGE® eLearning training is mandatory for all General Managers

ChoiceCentral
Mandatory
Proprietary systemItem 11

ChoiceCentral

ChoiceConnect
Mandatory
Proprietary systemItem 11

you may view the current Rules and Regulations at our proprietary intranet site, ChoiceConnect

ChoiceNow
Mandatory
Proprietary systemItem 11

approved in writing by us through ChoiceNow

Guest Insight Reporting
Mandatory
Industry softwareItem 11

Guest Insight Reporting and Reputation Management

Shift4 Payments
Mandatory
PaymentsItem 11

Assistance with onboarding vendors’ (Insight and Shift4 Payments) milestones

SkyTouch Technology
Mandatory
Proprietary systemItem 11

members of our SkyTouch Technology team

Smart Marketing Tools
Mandatory
Marketing automationItem 11

Smart Marketing Tools for Extended Stay

Live signals

Total units
114
114 franchised
Unit growth YoY
vs prior filing
AUV
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
2.5%
national + local
Initial fee
$40K
per unit
Investment range
$8.61M–$14.01M
all-in, Item 7
Procurement
from the filing

The vendor opportunity at Suburban Extended Stay

Suburban Extended Stay, along with its Suburban and Suburban Studios brands, presents a compact but unified sales target for software vendors. The system comprises 114 franchised units, with no company-owned locations disclosed in the 2026 Franchise Disclosure Document. This is a 100% franchised network, meaning a single corporate mandate can unlock every door. The operator footprint is highly fragmented: all 9 mapped operators are single-unit owners, with no multi-unit operators controlling 2 or more locations. The top states by unit count are Texas and Missouri, each with 2 units, followed by Pennsylvania, Alabama, and California with 1 each. There is no parent company on file, indicating the brand operates independently under the Choice Hotels umbrella.

Who controls software purchasing

Technology decisions are centralized at the corporate headquarters. The 2026 FDD lists the executive team of Choice Hotels International as the controlling entity. The key decision-maker for a software vendor is Dominic E. Dragisich, Executive Vice President, Operations and Chief Global Brand Officer. The buying center also includes Scott E. Oaksmith, Chief Financial Officer, who would control budget approvals, and Patrick S. Pacious, President and CEO. This is a classic HQ-driven sales motion; franchisees have no autonomy to select or switch core operational systems. A vendor's pitch must address the corporate mandate for brand-wide consistency and integration with the existing Choice ecosystem.

Mandated and current tech stack

The technology landscape is defined by a suite of mandated systems from Choice Hotels. The property management system is choiceADVANTAGE®, which is the operational core. This is supported by ChoiceCentral, ChoiceConnect, and ChoiceNow for various management and communication functions. Guest experience and reporting are handled through the mandated Choice Privileges Loyalty Program and Guest Insight Reporting. For payment processing, Shift4 Payments is the mandated vendor across all locations. Any software vendor targeting this brand must have a clear strategy for integrating with or replacing one of these named systems, as they are non-negotiable requirements for franchisees.

Procurement, renewals, and timing

The FDD does not include an extract from Item 8 regarding procurement restrictions, nor does it provide an extract from Item 17 concerning renewal terms. This lack of disclosure means the specific legal framework for supplier agreements and contract renewal windows is not publicly known from this filing. However, the initial franchise term is 20 years. Given the centralized, mandated tech stack, procurement likely follows a corporate vendor management cycle. Vendors should time their outreach to align with Choice Hotels' fiscal planning calendar and monitor for any public announcements regarding technology platform migrations or RFP processes.

How to read the Suburban Extended Stay FDD

The 2026 Franchise Disclosure Document is the foundational research tool for any vendor building a sales case. It confirms the 114-unit addressable market, the 6.0% royalty fee, and the 20-year initial term. Critically, it names the exact mandated technology vendors, removing guesswork from your competitive analysis. The executive roster in Item 1 provides your target account list. While the document leaves gaps—no AUV is reported, and procurement and renewal clauses are absent—it provides enough signal to qualify the account and begin mapping a corporate sales strategy. For a ranked target list based on this and similar FDD analyses, FranCloud can help.

Questions vendors ask

Suburban Extended Stay, Suburban, and Suburban Studios, answered from the filing

The C-suite at Choice Hotels International controls purchasing. Key executives include Dominic E. Dragisich, EVP of Operations and Chief Global Brand Officer, and Scott E. Oaksmith, CFO. They oversee the mandated, brand-wide technology standards.
The 2026 FDD mandates the Choice Hotels ecosystem: choiceADVANTAGE® (PMS), ChoiceCentral, ChoiceConnect, ChoiceNow, Choice Privileges loyalty program, Guest Insight Reporting, and Shift4 Payments for payment processing.
There are 114 total units, all of which are franchised. The FDD does not disclose any company-owned locations. Top states include Texas and Missouri, with 2 units each.
The procurement model is not detailed in the available FDD extract. Given the mandated technology stack, it operates as a top-down, designated supplier model controlled by the franchisor, Choice Hotels International.
The FDD does not provide specific renewal or contract window signals. With a 20-year initial term and no disclosed renewal terms, vendors should monitor Choice Hotels' public technology roadmap and executive leadership changes for timing cues.
The FDD was filed with state franchise regulators in 2026. You can review the full document in the embedded PDF viewer below for detailed legal and operational disclosures.
Source

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Operator footprint

Who runs the locations

9 operators run 9 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit9

Top states by locations

TX2
MO2
PA1
AL1
CA1