The vendor opportunity at Stelar Development
Stelar Development operates 72 franchised units, all located in New York. The system is composed entirely of single-unit franchisees — there are no multi-unit operators and no company-owned locations disclosed in the 2025 FDD. For a software vendor, this means a compact, geographically dense target list of 72 locations, each independently owned but subject to HQ mandates. The royalty rate is 10.0%, and the initial franchise term is 5 years. Average unit volume is not disclosed in the most recent FDD.
Who controls software purchasing
Purchasing authority sits at the headquarters level. The 2025 FDD lists Stephen W. Rentz as President, Elizabeth Rentz as Vice President and Treasurer, and Paul Scales as Vice President of Operations. Naeela Marrero serves as Director of Business Consulting, and Gary Bauer holds the title of Brand President. No dedicated technology or IT executive is named, so initial outreach should likely target the President or VP of Operations for software-related discussions. Because all 72 units are franchised and there are no multi-unit operators, individual franchisees are unlikely to have independent purchasing authority for mandated systems.
Mandated and current tech stack
The 2025 FDD identifies JanHub and JanHubSM as mandated technology systems. No other operational, POS, or back-office platforms are named as required or recommended in the available disclosures. Vendors offering complementary or replacement solutions for home-services franchise management should position against this incumbent stack. The absence of additional named systems suggests either a lean tech mandate or limited disclosure in the FDD.
Procurement, renewals, and timing
Item 8 of the 2025 FDD does not include a procurement extract, so the formal purchasing model — whether designated supplier, approved supplier, or open — is not disclosed. This lack of transparency means vendors should be prepared to navigate an undefined procurement process at HQ.
Renewal terms, however, are explicit. To renew a 5-year agreement, franchisees must notify the franchisor in writing between 6 and 12 months before expiration, comply with all obligations, pay a renewal fee, and sign the then-current form of Franchise Agreement — which may contain materially different terms. This creates a recurring window every five years where franchisees are contractually re-engaged, potentially opening opportunities for software vendors to introduce new tools that align with updated franchise agreement requirements.
How to read the Stelar Development FDD
The full 2025 Stelar Development Franchise Disclosure Document is embedded below. It contains the complete Item 1 executive roster, Item 11 tech mandates, Item 17 renewal conditions, and unit-count tables used to compile this analysis. Reviewing the FDD directly is the best way to verify decision-maker names, contractual obligations, and any additional operational requirements not summarized here. For a ranked target list of franchise systems that match your software category, reach out to FranCloud.