HubSpotHubSpot
Mandatoryper month per license, and (iii) Franchisee Administration License is $75 per month per license. Also, we require use of a Customer Relationship Management (CRM) system (currently HubSpot) designed to
From the filings
HQ-led decisions
Spherion
Professional servicesSpherion operates 180 franchised staffing locations under parent Randstad, with HubSpot mandated as the franchisor's required system. The FDD also references SHL in active use, plus PeopleSoft and YouTube, though only HubSpot carries a contractual requirement. With 90 mapped operators including 22 multi-unit owners, the addressable market spans a network working through a 4.8% year-over-year unit decline.
For software vendors selling into US franchise brands.
Live signals
Total units
180
180 franchised
Unit growth YoY
-4.762%
vs prior filing
AUV
—
Item 19, 2026
Royalty
1.9%
of gross sales
Ad fund
0.25%
national + local
Initial fee
$30K
per unit
Investment range
$83K–$181K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
2.15%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
PeopleSoftOracle
ased system with all data and primary application programs residing in a Level 1 data center and Google Cloud. The Computer System is an integrated front and back office web-based PeopleSoft system fo
SHLSHL
that is used for applicant and candidate testing is SHL Talent Central, which is a web-based application. Currently, there is an annual license fee of $500 per physical site from SHL, but we do not pa
YouTubeGoogle
ia including SEM (search engine marketing), SEO (search engine optimization) & other digital advertising, social media, email & text/SMS marketing, out-of-home/billboard, TV/cable/YouTube video ads, r
Franchisor behaviours
What the franchisor requires
19 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 10 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
We are currently the sole supplier for designated accounting software that you must use.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Because all the data resides in our data center, we will have independent access to the information on the Computer System, and there are no contractual limitations on our right to access this information.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall prepare, maintain and timely provide to Company, in the manner prescribed by Company, all such records and reports as Company may require including, but not limited to, a business plan, records and reports on Sales, accounting, promotional activity, marketing, business development, employee census…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
You must use our proprietary software which is licensed to you as part of the Spherion System under the Franchise Agreement, and we are the sole supplier for such software (Exhibit A to this Disclosure Document).
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Company may change, alter, expand, de-emphasize or discontinue in whole or in part, any line(s) of business or service contemplated hereunder, or any concept, plan, practice, policy, procedure, method or strategy forming a part of the SPHERION System which was previously provided or applicable to Franchisee
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
189300Item 8
In its fiscal year ended December 31, 2024, Spherion derived $189,300 (or 0.04% of its total revenue of $408,413,000) from required purchases and leases of products and services to its franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
As of the issuance date of this disclosure document, we receive a rebate from American Express in connection with a select number of franchisees or their employees that use a designated Randstad American Express card in an amount that on average is equal to approximately 1% of the total card spend (but in some cases…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
21Item 8
21% to 81% of your total purchases and leases in the continuing operation of your business.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Cease and abstain from using the telephone number(s) used in the operation of the Franchised Business, and, if so instructed by Company in writing at any time, and as Company determines: either transfer and assign such telephone number(s) to Company or its designee for permanent future use, or cancel and withdraw…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Company or its duly appointed representatives shall have the right to inspect and observe the operation of the Franchised Business and Franchisee’s business premises and to inspect, audit and make copies of any and all books and records of Franchisee, as well as all supporting data related to the Franchised Business…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We have the right to modify the Manual as we deem appropriate, and we will notify you of changes in a reasonable and appropriate manner.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We will assist you in selecting an area in which you must establish a location for the office, subject to our approval.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must also lease or purchase computer hardware and license third party software from us and other suppliers as specified by us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must also purchase certain computer hardware from us, and purchase or license third party software from us and other suppliers as specified by us.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
(ii) a full-time employee to act in a sales capacity; and (iii) a full-time employee to serve as a recruiter, each of whom we reserve the right to approve in advance, and who must successfully complete all required training.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisee will also afford Company unimpeded access to Franchisee’s Computer System and required software as Company may request, in the manner, form, and at the times requested by Company.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
Also, we require use of a Customer Relationship Management (CRM) system (currently HubSpot) designed to manage all of your sales activities.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may also require that you pay for training materials for certain required training courses or our then-current training fees (other than the pre-opening and initial training courses that are provided at no cost to you).
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attend, and have all personnel as may be required by Company to attend, all required national or regional meetings or conferences.
The filing answers no to 5 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
- Is a minimum grand opening advertising spend required?Item 7
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Spherion Spherion franchises 180 professional-services locations in the US under parent Randstad, charging a 1.9% royalty on a 10-year initial term. Item 19 of the FDD makes a financial performance representation, giving vendors a documented baseline. Unit count declined 4.8% year over year, so the near-term opportunity concentrates on displacing or extending relationships inside the existing footprint rather than chasing new-unit growth.
Who controls software purchasing No individual officer is named in Item 2, but Item 8 requires franchisees to buy proprietary software, computer hardware and designated accounting software directly from Spherion or its affiliate — a clear signal that core technology purchasing is centralized at the franchisor, under Randstad. Among the 90 mapped operators, 22 run multiple units, adding a secondary layer of buying influence at the multi-unit level.
Tech named in the FDD, and what is actually required HubSpot is the one platform Item 11 obliges franchisees to use — it is the mandated CRM. SHL appears in active use, tied to a fee or a described role in candidate assessment rather than a contractual mandate. PeopleSoft (by Oracle) and YouTube (by Google) are both named in the filing without any purchase obligation attached.
Procurement, renewals, and timing Item 8 sets an approved-supplier model: proprietary software, computer hardware and designated accounting software must come from Spherion or its affiliate, while business forms, advertising and signage need franchisor specifications and approval but can be sourced elsewhere. Item 17 offers a 5-year renewal term on notice, good standing, execution of a new agreement, and a general release — a useful marker for when a location's software stack is likely to be revisited.
How to read the Spherion FDD Spherion's FDD was filed with state franchise regulators in 2026. The embedded PDF viewer below lets you jump to Item 11 for technology and training terms, Item 8 for supplier restrictions, and Item 19 for the financial performance representation.
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Questions vendors ask
Spherion, answered from the filing
No individual officer is named in this filing, but Item 8 requires franchisees to buy proprietary software, computer hardware and designated accounting software directly from the franchisor or its affiliate — centralizing that purchasing decision at HQ, under parent Randstad.
HubSpot is the one system the FDD obliges franchisees to use. SHL appears in active use for candidate assessment, while PeopleSoft (by Oracle) and YouTube are named in the filing without a purchase requirement attached.
Spherion operates 180 franchised units in the professional-services segment, though the network contracted 4.8% year over year.
Item 8 sets an approved-supplier model: franchisees must buy proprietary software, computer hardware and designated accounting software from Spherion or its affiliate. Business forms, advertising and signage need franchisor specifications and approval but can be sourced elsewhere; insurance is open to any qualifying vendor.
Spherion's initial term runs 10 years, with a 5-year renewal available on notice, good standing, and a new agreement plus a general release. With units down 4.8% year over year, expect procurement conversations to cluster around each location's renewal point.
Spherion's FDD was filed with state franchise regulators in 2026. Use the embedded PDF viewer below to review Item 11 (technology), Item 8 (suppliers) and Item 19 (financial performance) directly.
Source
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Operator footprint
Who runs the locations
90 operators run 145 mapped locations. 22 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit68
2–9 units20
10–24 units2
Top states by locations
| TX | 20 |
|---|---|
| FL | 16 |
| CA | 10 |
| IN | 9 |
| OH | 7 |
Ownership
The portfolio behind Spherion
holding_vehicle of Randstad.
Related Professional services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.