HQ-led decisions

Skrimp Shack

Quick service restaurant

Software purchasing at Skrimp Shack is controlled from the franchisor’s Virginia headquarters, where Chairman Glenn Heard, CEO Kevin Harrison, and President Chaz Crenshaw oversee a small but growing system of 19 quick-service seafood restaurants. The brand mandates Toast for both point-of-sale and payment processing, creating a narrow window for complementary tools. With 15 franchised units and a 6% royalty on $804K average unit volume, the addressable market is compact but concentrated in Virginia and North Carolina.

Mandated & recommended tech

The systems vendors compete with

3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

point-of-sale system
Mandatory
POSItem 11

materials related to the operation of the point-of-sale system

Toast payout processing providerToast, Inc.
Mandatory
PaymentsItem 11

must subscribe to the Toast payout processing provider

Toast point of sale systemToast, Inc.
Mandatory
POSItem 11

you must purchase the Toast point of sale system and must subscribe to the Toast payout processing provider

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
  3. 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.

Live signals

Total units
19
15 franchised
Unit growth YoY
-11.765%
vs prior filing
AUV
$804K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$35K
per unit
Investment range
$329K–$948K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Skrimp Shack

Skrimp Shack is a compact quick-service seafood franchise with 19 total units—15 franchised and 4 company-owned—generating an average unit volume of $804,395.36. The system is concentrated almost entirely in Virginia (12 units) with a single North Carolina location, and year-over-year unit growth declined by 11.765%. For software vendors, the immediate addressable market is small: 19 locations, all under direct franchisor control from the Virginia headquarters. The brand’s 6% royalty rate and five-year initial term create a predictable, if narrow, revenue base for tools that integrate with the mandated Toast environment.

Who controls software purchasing

Purchasing authority sits with the C-suite at the franchisor level. The 2025 FDD lists Glenn Heard as Chairman, Kevin Harrison as CEO, and Chaz Crenshaw as President. No separate CIO, CTO, or VP of Technology is named, which means any software pitch must resonate with this small executive team. The operator footprint reinforces central control: all 13 mapped operators are single-unit franchisees, with zero multi-unit operators across the system. There is no parent company on file, so decisions are made inside this independent franchisor entity. Vendors should expect a direct, relationship-driven sales process rather than a formal RFP or technology committee.

Mandated and current tech stack

The 2025 FDD mandates two specific technology components, both from Toast, Inc.: the Toast point-of-sale system and Toast payout processing. No other operational, inventory, scheduling, or marketing platforms are disclosed as required or recommended in the franchise disclosure document. This creates a clear integration point: any software that layers on top of or alongside Toast—such as loyalty, delivery management, or advanced reporting—must work within that ecosystem. The absence of additional mandated vendors suggests the brand may still be building out its tech stack, leaving room for complementary solutions if the value proposition is strong and the integration burden is low.

Procurement, renewals, and timing

Item 8 of the 2025 FDD does not disclose a designated supplier program or approved vendor list, so Skrimp Shack’s procurement model remains opaque in the public filing. Franchisees may have some latitude in selecting non-mandated software, but the central mandate of Toast for POS and payments signals that the franchisor is willing to impose system-wide standards. Renewal timing offers a natural entry point: the initial franchise term is five years, and franchisees may renew for up to two additional five-year terms, provided they remodel or refurbish the location, remain compliant, and sign the then-current franchise agreement along with a general release. With the most recent FDD filed in 2025 and negative unit growth, the system may be in a stabilization phase where operational efficiency tools are particularly relevant.

How to read the Skrimp Shack FDD

The full 2025 Franchise Disclosure Document is available below. Key sections for software vendors include Item 11 (franchisor’s obligations), which details the mandated Toast systems, and Item 17 (renewal, termination, transfer), which outlines the five-year term structure and renewal conditions. Item 8 (restrictions on sources of products and services) does not provide additional procurement detail in this filing. For a ranked target list of franchise systems that match your software category, FranCloud can help you prioritize the right brands.

Questions vendors ask

Skrimp Shack, answered from the filing

The buying center sits with top executives: Chairman Glenn Heard, CEO Kevin Harrison, and President Chaz Crenshaw. No dedicated CIO or CTO is listed in the 2025 FDD.
The 2025 FDD mandates Toast point-of-sale system and Toast payout processing, both by Toast, Inc. No other operational systems are disclosed as required.
19 total units: 15 franchised and 4 company-owned. The footprint is concentrated in Virginia (12 units) and North Carolina (1 unit).
The 2025 FDD does not disclose a designated or approved supplier program in Item 8. Procurement structure is not publicly detailed in the filing.
Initial franchise terms run 5 years, with up to two additional 5-year renewal terms. Renewal requires a remodel, compliance, and signing the then-current agreement.
The 2025 FDD is filed with state franchise regulators. Use the embedded PDF viewer below to review the full document, including Items 8, 11, and 17.
Source

Read the filing itself

Every number on this page traces back to this document. Read it in full, page by page — buy the original PDF to download, search, and annotate it.

Skrimp Shack2025 FDDView only
Buy the PDF — $149

Loading filing…

View only A one-time purchase — the original filing, yours to keep.

FDD alert

Tell me when this brand refiles.

We’ll email you the moment Skrimp Shack files a new annual FDD — usually the freshest signal of a vendor change.

Sell software to franchises? See the playbook.

Your matched accounts, fit-scored to what you sell, with the contacts and openers built from each filing.

Find my accounts

Operator footprint

Who runs the locations

13 operators run 13 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit13

Top states by locations

VA12
NC1

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.