From the filings

+2.395% units YoY

Scoop Shop Program

Retail food

The Scoop Shop Program covers 173 Ben & Jerry's locations, 171 franchised and 2 company-owned, up 2.4% year over year per the 2026 FDD. Owned by Unilever, the system spans 142 mapped operators, none of them multi-unit, and names several delivery and social platforms without mandating any of them.

For software vendors selling into US franchise brands.

Live signals

Total units
173
171 franchised
Unit growth YoY
+2.395%
vs prior filing
AUV
Item 19, 2026
Royalty
3%
of gross sales
Ad fund
4%
national + local
Initial fee
$40K
per unit
Investment range
$129K–$641K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

7%of gross sales (FY2026)

Ongoing fees: 7% of gross sales (FY2026)Royalty 3%, Ad fund 4%. Total 7% of gross sales. Drawn against a 15% reference scale.

15% reference

Royalty 3%Ad fund 4%

Mandated & recommended tech

The systems vendors compete with

Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.

DoorDashDoorDash
DeliveryItem 1

s and other locations (“Catering”) (Special Events and Catering are collectively referred to as “Off-Premises Activities”), delivery by third parties (e.g., Uber Eats, GrubHub and DoorDash) to custome

FacebookMeta
MarketingItem 11

al Media You must comply with our standards and procedures (which we may issue periodically in the Manual or otherwise in writing) as to your use of: blogs, social networks (like “Facebook and “Instag

FishbowlFishbowl
MarketingItem 11

pproximately 10% of the money on in-shop promotion materials/production, 76% on digital programs and support, 9% on administrative costs, and 5% on other advertising costs such as Fishbowl (an email m

GrubhubGrubhub
DeliveryItem 1

celebrations and other locations (“Catering”) (Special Events and Catering are collectively referred to as “Off-Premises Activities”), delivery by third parties (e.g., Uber Eats, GrubHub and DoorDash)

InstagramMeta
MarketingItem 11

ust comply with our standards and procedures (which we may issue periodically in the Manual or otherwise in writing) as to your use of: blogs, social networks (like “Facebook and “Instagram”), profess

TikTokTikTok
MarketingItem 3

y’s Homemade, Inc. (“Homemade”) alleging that Defendant’s marketing practices violate California’s Trap and Trace Law. Specifically, Plaintiff alleges that Homemade partnered with TikTok to install so

TwitterX
MarketingItem 11

ual or otherwise in writing) as to your use of: blogs, social networks (like “Facebook and “Instagram”), professional networks (such as “Linked-In”), live blogging tools (such as “Twitter”), virtual w

Uber EatsUber
DeliveryItem 1

s, offices, celebrations and other locations (“Catering”) (Special Events and Catering are collectively referred to as “Off-Premises Activities”), delivery by third parties (e.g., Uber Eats, GrubHub a

Franchisor behaviours

What the franchisor requires

27 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 5 questions the text does not settle, which is not a no.

Accounting

Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?

Yes

Franchise agreement

OPERATOR shall record all sales on a computer-based, point-of-sale record keeping and control system designated by BEN & JERRY’S, or on any other equipment or communication system specified by BEN & JERRY’S in the Manual or otherwise in writing.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Franchise agreement

OPERATOR shall, at OPERATOR’s expense, submit to BEN & JERRY’S in the form prescribed by BEN & JERRY’S, the following reports, financial statements, and other data:

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We may be an approved supplier of some of such items.

Is there a franchisee advisory council, association or committee?

Yes

Item 11

We have organized and facilitated the growth of a council known as the “Ben & Jerry’s Franchisee Advisory Council” (“Council”).

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 11

We reserve the right to change our specifications in the future to take advantage of technological advances or to adapt the POS System to meet operational needs and changes.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

We and/or our affiliates may receive payments or other compensation from suppliers on account of the suppliers’ dealings with us, you, or other Ben & Jerry’s Shops in the System.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

80

Item 8

approximately 80% of your total purchases or leases in the continuing operation of your Shop.

Does the franchisor charge a fee to evaluate a proposed supplier?

Yes

Item 8

You must pay a charge not to exceed the reasonable cost of the evaluation and testing.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Franchise agreement

If OPERATOR desires to purchase any equipment, supplies, services, and products (including the Products) from suppliers other than those previously designated or approved by BEN & JERRY’S, OPERATOR shall first submit to BEN & JERRY’S a written request for authorization to purchase such items

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Franchise agreement

OPERATOR shall make such modifications or alterations to the Premises (including the changing of, and the assigning to BEN & JERRY’S of, the telephone number) immediately upon termination or expiration of this Agreement

Data and IT

Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?

Yes

Franchise agreement

OPERATOR agrees to comply with such directives related to OPERATOR’s compliance with the applicable industry regulations and/or guidelines related to the processing of credit/debit cards promulgated by the card issuers (e.g., Cardholder Information Security Program (“CISP”) promulgated by Visa®)) and/or service…

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 11

We will conduct, as we deem advisable, inspections of the operation of the Shop.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Franchise agreement

The Manual may be set forth in several volumes, including such amendments thereto, as BEN & JERRY’S may electronically publish from time to time.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

You must obtain our written authorization of the proposed site, including basic footprint review, before executing a lease or a binding agreement to purchase the proposed site.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Franchise agreement

OPERATOR shall not establish a separate Website or register any domain name that displays or uses the Proprietary Marks or any marks confusingly similar thereto, or that refers to this Agreement, the Products, BEN & JERRY’S or the System.

Is a minimum grand opening advertising spend required?

Yes

Franchise agreement

OPERATOR shall conduct, at its own expense, a grand opening event and related promotional activities and marketing (the “Grand Opening”) in accordance with the Grand Opening program set forth in the Manual or otherwise in writing, provided that BEN & JERRY’S shall not require OPERATOR to expend more than Three…

Must the franchisee participate in a customer loyalty or rewards program?

Yes

Franchise agreement

OPERATOR shall sell or otherwise issue gift cards (“Gift Cards”) and (whether as part of, or separate from, Gift Cards) loyalty cards (“Loyalty Cards ”) that have been prepared utilizing the standard form of Gift Card or Loyalty Card provided or designated by BEN & JERRY’S, and only in the manner specified by BEN &…

Must the franchisee participate in a regional advertising cooperative when one exists?

Yes

Item 11

If a mandatory Cooperative for the geographic area in which your Shop is located, you must become a member of the Cooperative within 30 days.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

At present, you must purchase the Ben & Jerry’s Products directly from our designated independent distributors for your Shop.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

You must purchase the Ben & Jerry’s Products (as defined in Item 1) for your Shop that have been manufactured by Homemade (our direct parent company) as we determine in our sole discretion.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Franchise agreement

OPERATOR agrees to maintain, at all times, credit card relationships with the credit and debit card issuers or sponsors, check or credit verification services, financial- center services, merchant service providers, and electronic fund transfer systems (together, “Credit Card Vendors”) that BEN & JERRY’S may…

Must the franchisee participate in a gift card program?

Yes

Franchise agreement

Additionally, OPERATOR shall sell or otherwise issue gift cards (“Gift Cards”) and (whether as part of, or separate from, Gift Cards) loyalty cards (“Loyalty Cards ”) that have been prepared utilizing the standard form of Gift Card or Loyalty Card provided or designated by BEN & JERRY’S, and only in the manner…

People

Does the franchisor require minimum staffing levels or specific roles?

Yes

Item 15

Either you, or your fully-trained manager who has completed Scoop U Training to our satisfaction, must, at all times, provide supervision of the Shop.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Item 11

We will require that you purchase an approved POS System and related software, including any SaaS license required in connection with the POS System.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

All such data entered into your POS or Dashboard, and otherwise captured in your POS, is and will be owned by us, and we will have the right to use such data in any manner that we deem appropriate without compensation to you.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

Follow-Up Training You, your manager and other employees may also be required to attend additional courses, seminars, and other training programs as we may require from time to time (and for which we may impose a fee).

Is attendance at an annual convention or conference mandatory for the franchisee?

Yes

Franchise agreement

OPERATOR (or a designated full time employee of OPERATOR) shall, at OPERATOR’s sole expense, attend the first national convention organized by BEN & JERRY’S after execution of this Franchise Agreement and shall participate in any training programs and workshops offered at the convention.

The filing answers no to 2 questions
  • Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
  • Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?Item 6

The vendor opportunity at Scoop Shop Program

The Scoop Shop Program covers 173 Ben & Jerry's locations, 171 franchised and 2 company-owned, up 2.4% year over year per the 2026 FDD. A 3% royalty is unusually light for the category, and the filing makes a financial performance representation. Owned by Unilever, this is a large, single-unit-heavy system spread across 142 mapped operators.

Who controls software purchasing

None of the 142 mapped operators run more than one location, and the filing's Item 2 covers the brand's officers. With no chain-wide technology mandate and no multi-unit concentration, day-to-day purchasing sits at the individual operator level rather than with a centralized buyer.

Tech named in the FDD, and what is actually required

Item 1 names DoorDash, Grubhub, and Uber Eats by Uber; Item 3 names TikTok; Item 11 names Facebook, Fishbowl, Instagram, and Twitter by X. The FDD requires none of the systems it names — all eight appear in the filing without being mandated.

Procurement, renewals, and timing

Item 8 runs an approved-supplier list: operators must buy Ben & Jerry's products from designated independent distributors, and other items from suppliers the franchisor approves or designates, with room to propose alternate suppliers. Terms run 10 years for a Scoop Shop and 5 years for a Satellite Shop, renewable for operators meeting current standards.

How to read the Scoop Shop Program FDD

The FDD was filed with state franchise regulators in 2026. The embedded viewer below covers Item 8 for procurement, Item 1 and Item 11 for the named technology, and Item 19 for the financial performance representation. Talk to FranCloud for a ranked list of franchise systems like this one that fit your product.

Questions vendors ask

Scoop Shop Program, answered from the filing

Scoop Shop Program runs under Ben & Jerry's parent Unilever, with 142 mapped operators — none multi-unit — each running a single location; purchasing for day-to-day tools sits at that independent-operator level rather than with a chain-wide mandate.
The FDD requires none of the systems it names: DoorDash, Facebook, Fishbowl, Grubhub, Instagram, TikTok, Twitter by X, and Uber Eats by Uber all appear in the filing without being required.
173 locations as of the 2026 FDD — 171 franchised and 2 company-owned — up 2.4% year over year in the retail food segment.
An approved-supplier list: operators must buy Ben & Jerry's products from designated independent distributors and other items from suppliers the franchisor approves or designates, which may include the franchisor itself, with room to propose alternate suppliers.
Scoop Shop terms run 10 years (5 years for a Satellite Shop), renewable for operators that meet current training and image standards — that renewal point, alongside 2.4% annual unit growth, is when a new vendor has the best opening.
The FDD was filed with state franchise regulators in 2026. Use the embedded viewer below to read Item 8, Item 11, and Item 19 directly.
Source

Read the filing itself

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Scoop Shop Program2026 FDDView only

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FDD alert

Tell me when this brand refiles.

We’ll email you the moment Scoop Shop Program files a new annual FDD, usually the freshest signal of a vendor change.

The brands you can actually sell into, from the filings.

Operator footprint

Who runs the locations

142 operators run 142 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit142

Ownership

The portfolio behind Scoop Shop Program

holding_vehicle of Unilever.

Sibling brands

Related Retail food brands

Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.