stablish from time to time with approved vendors and you must comply with the rules and participation criteria applicable to these programs. We have currently designated Toast and R365 as the sole sof
From the filings
Sambazon
Quick service restaurantSoftware purchasing at Sambazon is controlled at the HQ level, where a small executive team including the CEO and CMO oversees a single corporate location and a nascent franchise program. The brand mandates a specific technology system, though the vendor is not publicly named in the FDD. With one company-owned unit and an undisclosed number of franchised locations, the addressable market for vendors is currently extremely limited.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
7. Music Subscription Fees Currently up to $30 Monthly You must obtain music subscription per month, service from our designated music depending on the system provider (currently Rockbot) to equipment
gh social media or any other mode of electronic commerce in connection with your franchised Store, including through the use of a page or profile on a social media website such as Facebook, Instagram,
media or any other mode of electronic commerce in connection with your franchised Store, including through the use of a page or profile on a social media website such as Facebook, Instagram, or Twitte
ther mode of electronic commerce in connection with your franchised Store, including through the use of a page or profile on a social media website such as Facebook, Instagram, or Twitter; establish a
Franchisor behaviours
What the franchisor requires
29 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 3 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You acknowledge and agree that we will have complete and independent access to information and data entered, stored and/or generated by the Technology System, including, without limitation customer database information, Store operations data, etc.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You also must, at your expense, submit to us within 90 days after the end of each fiscal year a detailed balance sheet, profit and loss statement and statement of cash flows for such fiscal year, prepared on an accrual basis including all adjustments necessary for fair presentation of the financial statements…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We have the right to change the reward and loyalty and digital ordering/delivery programs and vendors at any time, as well the related fees.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
For our most recently concluded fiscal year, we received no rebates from items purchased by franchisees from third party suppliers and we received no revenue based upon items we sold to franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates reserve the right to receive rebates or other consideration from suppliers in connection with your purchase of goods, products and services as described in this Item 8, as well as in connection with any future purchase of any goods, products or services.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
40Item 8
The estimated proportion of the required purchases, purchases from approved suppliers and purchases in accordance with our specifications to all purchases in establishing the business is 5% to 10% and in the 29 SAMBAZON FDD 2026 A operation of the franchised business is 40% to 65%.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
There is no stated fee for processing a request, but you may be asked to pay the cost of reviewing any proposed changes in, or deviations from, approved products or suppliers, including our cost of product or supplier evaluation, not to exceed $500.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
if you wish to purchase, lease or use any products or other items from an unapproved supplier, you must submit a written request for approval, or must request the supplier to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
assign all right, title and interest in the telephone numbers, domain names and social media or digital marketing accounts used for the Store
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
It is your responsibility to make sure that you are in compliance with all laws that are applicable to the Technology System used in the operation of your Store, including all data protection or security laws as well as PCI compliance.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
We also have the right to require you to use guest satisfaction surveys with Customers, in such format and with such providers as we may from time to time specify.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We or our authorized representative have the right to enter your Store at all reasonable times during the business day for the purpose of making periodic evaluations and to ascertain your compliance with the provisions of this Agreement, to inspect and evaluate your building, land and equipment, and to test, sample…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may, from time to time, revise the contents of the Operations Manual and you must comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We must approve the site.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain your own website or social media page; otherwise maintain a presence or advertise on the internet, through social media or any other mode of electronic commerce in connection with your franchised Store, including through the use of a page or profile on a social media website such as Facebook…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
We require you to spend, in addition to the required local advertising contribution described above, a minimum of $10,000 for such opening activities (if it is a new Store opening; or $5,000 for any re-opening of your Store after approved relocation), which must be spent some time within 45 days prior and 45 days…
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In addition to the Fund Fee (if applicable), you must spend at least 1% of your Gross Sales on local marketing and promotion each year.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
You must participate in any reward and loyalty programs that we may from time to time establish with approved vendors.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
We have the right to designate local advertising markets and advertising cooperatives and/or local marketing groups for such markets (collectively, each such cooperative or group, a “LMG”), and if designated, you must participate in the LMG and its programs in your designated local advertising market.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
In addition, you must purchase certain of our proprietary products, ingredients and certain packaging from our approved third-party distributors.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
You must only use approved products, services, inventory, equipment, fixtures, furnishings, signs, advertising materials, trademarked items and novelties, and other items or services (collectively, “approved supplies”) in connection with the design, construction and operation of the Store as set forth in the approved…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
The undersigned hereby authorizes SAMBAZON USA FRANCHISING LLC, its parent company or any affiliated entity (collectively, “SAMBAZON”), to initiate weekly ACH debit entries against the account of the undersigned with you in payment of amounts for Royalty Fees, Brand Development Fees or other amounts that become…
Must the franchisee participate in a gift card program?
YesFranchise agreement
You must use and honor only system-wide gift cards, certificates and checks that we designate and you must obtain all certificates, cards or checks from an approved supplier.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
In addition to the Control Person and your Brand Champion, you must have at least two assistant managers at all times during the term of this Agreement.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You must adopt and use as your continuing operational routine the required standards, service style, procedures, techniques and management systems described in our manuals or other written materials relating to product preparation, menu, storage, uniforms, financial management, equipment, facility and sanitation.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
For example, as of our last fiscal year end, you must purchase the POS system from an approved third-party supplier (currently, TOAST and R365)
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You acknowledge and agree that we will have complete and independent access to information and data entered, stored and/or generated by the Technology System, including, without limitation customer database information, Store operations data, etc.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
If you request that we provide additional training or that we provide our training program to additional employees, or if we determine that you require additional training, we reserve the right to charge you our then-current raining fee for any such additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You and the Control Person must attend, at your expense, all annual franchise conventions we may hold or sponsor and all meetings relating to new products or product preparation procedures, new operational procedures or programs, training, store management, sales or sales promotion, or similar topics.
The filing answers no to 2 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 20
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Sambazon
Sambazon presents a unique, early-stage profile for software vendors. The 2026 Franchise Disclosure Document reports just one total unit, which is company-owned. The number of franchised locations is not disclosed, signaling that the system is either pre-revenue in franchising or has not yet begun to scale. The average unit volume (AUV) is a strong $1,126,134, and the royalty rate is set at 5.0% on a 10-year initial term. For a vendor, the immediate addressable market is a single corporate store, with any future growth tied directly to the success of the franchise development program led by Senior Director Randy McBrayer.
Who controls software purchasing
Purchasing authority is highly centralized. The FDD lists a compact executive team at the HQ in California. CEO Ryan Black and CMO Vicki Isip are the most senior officers on file, and any enterprise software sale would likely require their approval. For operational or franchise-specific tools, Randy McBrayer, Senior Director of Franchise and Business Development, is the most direct point of contact. The team also includes Burge Diemer, SVP of On Premise Marketing, and Amanda Friedman, Director of Brand and Concepts, who could influence customer-facing or marketing technology decisions. No CIO or CTO is listed, suggesting that technology buying is managed by this core leadership group.
Mandated and current tech stack
The FDD is explicit that franchisees must comply with a mandated Technology System. However, the specific vendor or product name is not disclosed in the filing. This is a critical gap for any vendor looking to pitch a replacement or integration. The mandate covers the core operational tech, but without a named provider, a discovery call is necessary to map the existing stack. The absence of a named POS, inventory, or loyalty vendor in the FDD means the field is not publicly locked, though the corporate store is almost certainly running on an established platform.
Procurement, renewals, and timing
The procurement model is not detailed in the available FDD extracts. Item 8, which typically outlines designated versus approved suppliers, provided no signal. This lack of transparency means vendors must engage directly to understand whether Sambazon operates a closed, preferred, or open vendor list. On the renewal side, the contract structure is clear: franchise agreements run for 10 years, with a renewal window that requires written notice between 6 and 12 months before expiration. A $10,000 renewal fee applies, and franchisees must sign a release and comply with remodeling requirements. For a vendor, these long cycles mean that the initial tech stack selection for new franchisees is the primary sales window, not a recurring refresh cycle.
How to read the Sambazon FDD
The full 2026 FDD is available below. It was filed with state franchise regulators and contains the complete legal and operational disclosures for the brand. Key sections for a software vendor include Item 11 (the franchisor's obligations), which is where the technology mandate is documented, and Item 8 (restrictions on sources of products and services), which governs procurement. The executive team listed in Item 1 identifies your buyer personas. With only one unit on file, this FDD is a snapshot of a brand at the very beginning of its franchise journey, making it a high-risk, high-reward target for early-stage vendor partnerships. For a ranked target list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize your outreach.
Questions vendors ask
Sambazon, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Sambazon files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WI | 1 |
|---|
Ownership
The portfolio behind Sambazon
unknown of sambazon worldwide licensing.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.