Sambazon

The vendor opportunity at Sambazon

Sambazon presents a unique, early-stage profile for software vendors. The 2026 Franchise Disclosure Document reports just one total unit, which is company-owned. The number of franchised locations is not disclosed, signaling that the system is either pre-revenue in franchising or has not yet begun to scale. The average unit volume (AUV) is a strong $1,126,134, and the royalty rate is set at 5.0% on a 10-year initial term. For a vendor, the immediate addressable market is a single corporate store, with any future growth tied directly to the success of the franchise development program led by Senior Director Randy McBrayer.

Who controls software purchasing

Purchasing authority is highly centralized. The FDD lists a compact executive team at the HQ in California. CEO Ryan Black and CMO Vicki Isip are the most senior officers on file, and any enterprise software sale would likely require their approval. For operational or franchise-specific tools, Randy McBrayer, Senior Director of Franchise and Business Development, is the most direct point of contact. The team also includes Burge Diemer, SVP of On Premise Marketing, and Amanda Friedman, Director of Brand and Concepts, who could influence customer-facing or marketing technology decisions. No CIO or CTO is listed, suggesting that technology buying is managed by this core leadership group.

Mandated and current tech stack

The FDD is explicit that franchisees must comply with a mandated Technology System. However, the specific vendor or product name is not disclosed in the filing. This is a critical gap for any vendor looking to pitch a replacement or integration. The mandate covers the core operational tech, but without a named provider, a discovery call is necessary to map the existing stack. The absence of a named POS, inventory, or loyalty vendor in the FDD means the field is not publicly locked, though the corporate store is almost certainly running on an established platform.

Procurement, renewals, and timing

The procurement model is not detailed in the available FDD extracts. Item 8, which typically outlines designated versus approved suppliers, provided no signal. This lack of transparency means vendors must engage directly to understand whether Sambazon operates a closed, preferred, or open vendor list. On the renewal side, the contract structure is clear: franchise agreements run for 10 years, with a renewal window that requires written notice between 6 and 12 months before expiration. A $10,000 renewal fee applies, and franchisees must sign a release and comply with remodeling requirements. For a vendor, these long cycles mean that the initial tech stack selection for new franchisees is the primary sales window, not a recurring refresh cycle.

How to read the Sambazon FDD

The full 2026 FDD is available below. It was filed with state franchise regulators and contains the complete legal and operational disclosures for the brand. Key sections for a software vendor include Item 11 (the franchisor's obligations), which is where the technology mandate is documented, and Item 8 (restrictions on sources of products and services), which governs procurement. The executive team listed in Item 1 identifies your buyer personas. With only one unit on file, this FDD is a snapshot of a brand at the very beginning of its franchise journey, making it a high-risk, high-reward target for early-stage vendor partnerships. For a ranked target list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize your outreach.