ices near the Accepted Location and in the Territory. We may revise and/or make exceptions to our Delivery Services policies as they apply to you and other franchisees. Currently, DoorDash, UberEats a
From the filings
Rita's Franchise
Quick service restaurantRita's Franchise requires every franchised Shop to buy a Rita's-designated Computer System, including the Clover/Bypass POS system, available only from First Data. Item 19 includes a financial performance representation. Franchised outlets grew 0.887% year over year, on a 10-year term and a 6.5% royalty out of Pennsylvania headquarters.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
h the standards and procedures developed by us for the System, in the manner directed by us in the Manuals or otherwise, as to your use of: blogs, common social networks (such as “Facebook” and “Insta
ver/Bypass POS system which (i) is the required point-of-sale system for operation in all Shops, Satellites and Mobile Units, and (ii) is only available for purchase or lease from First Data and/or it
Location and in the Territory. We may revise and/or make exceptions to our Delivery Services policies as they apply to you and other franchisees. Currently, DoorDash, UberEats and GrubHub are the thir
and procedures developed by us for the System, in the manner directed by us in the Manuals or otherwise, as to your use of: blogs, common social networks (such as “Facebook” and “Instagram”), professi
als or otherwise, as to your use of: blogs, common social networks (such as “Facebook” and “Instagram”), professional networks (such as “Linked-In”), live blogging tools (such as “Twitter”), virtual w
the Accepted Location and in the Territory. We may revise and/or make exceptions to our Delivery Services policies as they apply to you and other franchisees. Currently, DoorDash, UberEats and GrubHub
Franchisor behaviours
What the franchisor requires
29 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall record all sales for the Shop and other operations under this Agreement on the Computer System (or on any other equipment or communication system specified by Company in the Manuals or otherwise in writing).
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
In other words, we will have independent access to your sales information and data produced or generated by your Computer System and any other computers used in connection with the Shop.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
No later than the 10th day of the end of each month, Franchisee shall submit a profit and loss statement reflecting all Gross Sales during the preceding calendar months and such other information as Company may specify for the preceding calendar months.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Rita’s Products are manufactured for us and we sell Rita’s Products and certain Non-Proprietary Products to System
Is there a franchisee advisory council, association or committee?
YesItem 20
We created a Rita’s Franchisee Advisory Council (the “RFAC”) to act as an advisory board to our management team.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
7.27 Franchisee acknowledges and agrees that Company has the right to change or modify from time to time the System as Company deems appropriate, including to reflect the changing market and to meet new and changing consumer demands, and that variations and additions to the System may be required from time to time to…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
41028.00Item 8
During our last fiscal year, we received $ $41,028.00 in revenue (or .077% of our total revenues of $53,354,722) based on such System franchisees’ purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We receive rebates or allowances based on (i) our purchases from the suppliers/manufacturers of Products (including Rita’s Products), and (ii) services that distribution agents provide to us.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
Approximately 90-95% Approximately 90-95%
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you or the supplier a reasonable fee for the evaluation (see Item 6) and will decide within a reasonable time (approximately 30 days).
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If Franchisee desires to purchase any Operating Assets, supplies, products (including the Products) and services from suppliers other than those previously designated or approved by Company, Franchisee shall first submit to Company a written request for authorization to purchase such items, together with such…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In marketing the Shop and business of the Shop, Franchisee shall only use the email address designated by Company for the Shop and the phone number for the Shop which all must be approved by Company.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee shall abide by: (a) the Payment Card Industry Data Security Standards (“PCIDSS”) enacted by the applicable Card Associations (as they may be modified from time to time or as successor standards are adopted);
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
will conduct, as we determine is advisable, inspections of your operations of the Shop, Satellite and/or Mobile Unit.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Company has the sole and absolute right to modify, add to, and delete from, the Manuals at any time, and Franchisee expressly agrees to comply with each new or changed provision of the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee must obtain written acceptance and authorization by Company of a proposed site for the Shop, which will be in the form of a “Site Acceptance Notice.”
Marketing
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend the Minimum New Shop Marketing Program Expenditure ($12,000 for a Standard Shop and $10,000 for an Express Shop or Satellite) on activities as outlined in the New Shop Marketing Program, which is in our Manual, to promote and conduct the New Shop Marketing Program.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
for each week (or portion of each week) during which the Shop is open for business, you must spend an average 2% of Gross Sales of all Menu Items (i.e. without regard to whether aMenu Item is prepared with or without Rita’s-Mix Items) per week on local advertising in the manner we prescribe in the Manual or otherwise…
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee shall participate in any customer loyalty program (whether as part of, or separate from, Gift Cards) designated by Company for the System (“Loyalty Program”)
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
During any period of time a mandatory Cooperative is in existence for the geographic area in which the Shop and/or Satellite are located, you must contribute to the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
you must purchase, solely from us or suppliers designated by us, all of Rita’s Products.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must purchase, solely from us or suppliers designated by us, all of Rita’s Products.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
First Data and/or its affiliates are the only credit card processor(s) that can be used with the Clover/Bypass POS system.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
right and may require, in its sole discretion, that all Product purchases, royalties, Advertising Obligation contributions, Technology Fee Contributions (defined below), assessments, fines, other fees, invoices, contributions, or any other amounts required to be paid to Rita’s 2026 Franchise Agreement .1 10 Company…
Must the franchisee participate in a gift card program?
YesFranchise agreement
Additionally, Franchisee shall sell or otherwise issue gift cards or certificates issued by Company or Company’s designee (together, “Gift Cards”).
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
Currently, the Computer System includes (1) the Clover/Bypass POS system which (i) is the required point-of-sale system for operation in all Shops, Satellites and Mobile Units, and (ii) is only available for purchase or lease from First Data and/or its affiliates;
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
In other words, we will have independent access to your sales information and data produced or generated by your Computer System and any other computers used in connection with the Shop.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We have the right to charge you our then-current training fee for any initial training, ongoing training or additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Franchisee (or a designated full-time employee of Franchisee) shall, at Franchisee’s sole expense, attend the first annual business meeting/conference (“Annual Meeting”) organized by Company after execution of this Agreement and shall participate in any training programs and workshops offered at the Annual Meeting.
The filing answers no to 1 question
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Rita's Franchise
Rita's Franchise runs 578 Shops — 569 franchised, 9 company-owned — out of Pennsylvania, on a 10-year term and a 6.5% royalty, with a financial performance representation in Item 19. Franchised outlets grew 0.9% year over year.
Who controls software purchasing
Item 11 requires franchisees to purchase or lease a Computer System that meets Rita's System Operating Standards, obtain the communications devices needed to run it, and secure internet access from a reputable provider. Rita's requires the Computer System to remain accessible to it by modem or standard internet connection. The Operating Assets category folds in the computer, communication, and point-of-sale hardware and software Rita's requires and designates. CEO and President Linda L. Chadwick and Chief Development Officer Lawrence W. Brown, Jr. lead that structure per Item 2.
Tech named in the FDD, and what is actually required
The Computer System — computer, communication, and POS hardware and software Rita's designates — is required by Item 11's own words, and Item 8 makes the Clover/Bypass POS system, available only from First Data, the required point-of-sale system, with First Data the only card processor usable with it. DoorDash, Grubhub, and Uber Eats are named in the filing under Item 12; Facebook, Instagram, and Twitter (X) are named under Item 11 — none carries a stated additional mandate.
Procurement, renewals, and timing
Item 8 designates suppliers exclusively for Rita's Products, which franchisees must buy solely from Rita's or its designated suppliers, and for the tablet used for online ordering and the kitchen display system, the touchscreen monitor, and the KDS TV box — all at prices Rita's or its affiliates set. A Mobile Unit, where applicable, must come from a Rita's-designated supplier. Renewal, per Item 17, requires a clean compliance and payment record, completed renovations, signing Rita's then-current agreement (which may carry different fee or territorial terms), qualification and training, a general release, and a renewal fee, for a further 10-year term. The system's 549 mapped operators run 664 locations, concentrated in Pennsylvania (195), New Jersey (112), and Maryland (86), under parent RWIFC Holdings.
How to read the Rita's Franchise FDD
The embedded PDF viewer below is Rita's Franchise's 2026 Franchise Disclosure Document. Item 11 has the exact Computer System language; Item 8 has the Rita's Products and equipment sourcing detail.
Talk to FranCloud for a ranked list of quick-service franchise systems like Rita's Franchise.
Questions vendors ask
Rita's Franchise, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Rita's Franchise files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
549 operators run 664 mapped locations. 76 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| PA | 195 |
|---|---|
| NJ | 112 |
| MD | 86 |
| FL | 53 |
| VA | 24 |
Ownership
The portfolio behind Rita's Franchise
unknown of rwifc holdings.
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.