From the filings

HQ-led decisions

Rent-A-Center

Retail non food

Rent-A-Center counts 1,997 stores — 325 franchised, 1,672 company-owned — and requires franchisees to buy or lease computer hardware and software, including its proprietary RACPAD system, from itself or its affiliates. Item 19 makes no financial performance representation. Franchised outlets fell steeply, down 21.3% year over year, out of Texas headquarters.

For software vendors selling into US franchise brands.

FDD key facts2026

FDD year	2026
Franchise term	—
AUV (Item 19)	—
Royalty	5%
Ad fund	5%
Addressable units	1,997
Decision level	HQ
Tech landscape	Mandated tech stack
Investment range	$350K–$701K
Procurement	Approved supplier
Tech fee	$600/mo
Company-owned units	1,672

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Read the full FDD

Live signals

Total units

1,997

325 franchised

Unit growth YoY

-21.308%

vs prior filing

AUV

—

Item 19, 2026

Royalty

of gross sales

Ad fund

national + local

Initial fee

$35K

per unit

Investment range

$350K–$701K

all-in, Item 7

Procurement

Approved supplier

from the filing

Non-compete

1 years

from the filing

Item 19

No claims

from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

10%of gross sales (FY2026)

15% reference

Royalty 5%Ad fund 5%

Mandated & recommended tech

The systems vendors compete with

Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.

FacebookMeta

MarketingItem 11

ol over any profile(s) using or relating to the Proprietary Marks, or that display the Proprietary Marks, that are maintained on social media outlets, including without limitation Facebook, Instagram,

FranConnectFranConnect

CrmItem 11

ion Facebook, Instagram, TikTok, Twitter or other similar outlets that may exist in the future. You are not permitted to establish a social media profile for your Store. Intranet (FranConnect) We have

InstagramMeta

MarketingItem 11

y profile(s) using or relating to the Proprietary Marks, or that display the Proprietary Marks, that are maintained on social media outlets, including without limitation Facebook, Instagram, TikTok, T

RACPAD

POSItem 11

Prior to opening, we will assist with the installation of your RACPAD computer point of sale system.

Rent-A-Center Website

Industry softwareItem 11

We have established and maintain a website to provide information about Rent-A-Center and the products and services that Stores offer (the “Website”).

SalesforceSalesforce

CrmItem 6

ments and Sales includes only your agent fees, if we have approved your service in this regard. 4. Additional amounts typically include the costs for certain technologies such as: Salesforce, DocuSign

TikTokTikTok

MarketingItem 11

) using or relating to the Proprietary Marks, or that display the Proprietary Marks, that are maintained on social media outlets, including without limitation Facebook, Instagram, TikTok, Twitter or o

TwitterX

MarketingItem 11

or relating to the Proprietary Marks, or that display the Proprietary Marks, that are maintained on social media outlets, including without limitation Facebook, Instagram, TikTok, Twitter or other sim

YelpYelp

MarketingItem 11

al Store by tracking and promptly responding to negative online comments by customers through social media outlets such as Facebook and online directories such as RentACenter.com, Yelp, Better Busines

Franchisor behaviours

What the franchisor requires

19 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 11 questions the text does not settle, which is not a no.

Accounting

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We have the independent right to upload and download data, trouble shoot and perform diagnostic checks, retrieve whatever data and information we need from your computer system, and share that data with our affiliates, Company- Owned stores, and other system franchisees, and there are no contractual limits on our…

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We are a supplier of certain inventory, office supplies and advertising materials that are approved for use in conjunction with the System.

Is there a franchisee advisory council, association or committee?

Yes

Item 11

We currently have established a franchise advisory council, and we retain the power to change or dissolve any franchise advisory council.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

91117049

Item 8

According to our audited financial statements for the 2025 fiscal year, we had total revenues of $118,173,399, of which amount $91,117,049 (approximately 77%) consisted of revenues from our direct sales to our franchisees and from other required purchases and leases.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

Certain manufacturers and suppliers also provide us payment term discounts (currently expected to range from 1% to 3%), volume discounts (currently expected to range from 1% to 4.25%), cash rebates, concessions, advertising allowance, discount bonuses and other cash payments based on mandatory and/or voluntary…

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

Item 8

You are required to purchase at least 80% of your product from us or our affiliate.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If you want to offer any inventory that has not been previously approved, you must first submit a written request for our approval with specifications of the inventory.

Data and IT

Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?

Yes

Item 11

You must implement and comply with our then current customer information security program for the Rental Store, which includes identifying an employee to be in charge of the implementation of the program for your Rental Store, training of all your employees and responsibility over your vendors.

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 11

We will conduct inspections of the Rental Store.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Item 11

all aspects of the Manuals may be modified by us from time to time, and you must comply with the Manuals as modified.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

The Franchise Agreement grants a franchise for a specific address which you have selected, and we have approved.

Marketing

Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?

Yes

Item 11

You may not develop your own website or link any websites to the Website.

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Item 11

You are required to spend a combined total of 3% of Gross Rental Payments and Sales on local advertising and the National Ad Fund contribution (the “Advertising Requirement”).

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

You also must offer for rent or sale only the brands, types and models of inventory from and only from suppliers that we have approved in writing and not later disapproved.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

You are required to purchase or lease certain goods, services, computer hardware and software, supplies, fixtures, equipment, and inventory from us and/or our affiliates, including the RACPAD computer system described in Item 11.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Item 11

Prior to opening, we will assist with the installation of your RACPAD computer point of sale system.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

Sales and CRM

Must the franchisee use a CRM system designated or approved by the franchisor?

Yes

Item 11

You must, at your expense, purchase, lease and maintain such computer hardware and software, required dedicated telephone and power lines, modem and high-speed internet service, printer(s) and other computer-related accessories or peripheral equipment as we specify, for the purpose of, among other functions…

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

At your request, we may, in our sole discretion, provide additional training as we deem appropriate.

The filing answers no to 4 questions

Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
Is a minimum grand opening advertising spend required?Item 11
Must the franchisee participate in a regional advertising cooperative when one exists?Item 11

The vendor opportunity at Rent-A-Center

Rent-A-Center runs 1,997 stores — 325 franchised, 1,672 company-owned — out of Texas, on a 5.5% royalty. Item 19 makes no financial performance representation. Franchised outlets fell 21.3% year over year, and the RACPAD computer-system mandate signals a system where HQ, not the store, drives the technology stack.

Who controls software purchasing

Item 8 requires franchisees to purchase or lease computer hardware and software, including the RACPAD computer system, from Rent-A-Center or its affiliates. Rent-A-Center also operates the Rent-A-Center Purchasing Portal, which franchisees must use to buy certain inventory and products directly from the company. For new-store construction, all computer hardware, software, fixtures, furnishings, and signs must come from suppliers Rent-A-Center has approved in writing.

Tech named in the FDD, and what is actually required

The RACPAD computer system is required by Items 8 and 11, and Item 11 lists required hardware including a Dell OptiPlex 3080 Micro, HP LaserJet printers and a Samsung Galaxy Tab Active Pro. Franchisees must also maintain connection with the Intranet, whose current vendor is FranConnect. Salesforce, Facebook, Instagram, TikTok, Twitter (X), and the Rent-A-Center Website are all named in the filing under Items 6 and 11 without a further stated mandate.

Procurement, renewals, and timing

Item 8 runs an approved-supplier list. Rent-A-Center estimates that approved-supplier purchases, including its own affiliate, represent about 80% of total purchases and leases when establishing a new store and 80% to 100% of ongoing purchases and leases. Renewal requires signing Rent-A-Center's then-current franchise agreement, which may carry different terms, plus a $2,500 renewal fee. The franchise side of the system maps to 26 operators across 322 locations, concentrated in California (67), Arizona (37), and Texas (37); Rent-A-Center is itself the parent of sibling brand ColorTyme.

How to read the Rent-A-Center FDD

The embedded PDF viewer below is Rent-A-Center's 2026 Franchise Disclosure Document. Items 8 and 11 have the exact RACPAD and Purchasing Portal language; Item 8 has the supplier-percentage detail.

Talk to FranCloud for a ranked list of retail franchise systems like Rent-A-Center.

Questions vendors ask

Rent-A-Center, answered from the filing

Rent-A-Center centralizes technology purchasing: Item 8 requires every franchised store to buy or lease computer hardware and software — including the RACPAD computer system — from Rent-A-Center or its affiliates, and use its Purchasing Portal for certain inventory.

The RACPAD computer system is required under Items 8 and 11, and franchisees must stay connected to the Intranet, whose current vendor is FranConnect. Salesforce, TikTok, Twitter (X), Facebook, Instagram, and the Rent-A-Center Website are named in the filing without a stated additional mandate.

1,997 stores total — 325 franchised, 1,672 company-owned — in the retail (non-food) segment, alongside sibling brand ColorTyme.

Item 8 runs an approved-supplier list: the Rent-A-Center Purchasing Portal is required for certain inventory, and new-store construction requires hardware, software, fixtures, and signage from Rent-A-Center-approved suppliers, covering an estimated 80% to 100% of ongoing purchases.

Renewal requires signing Rent-A-Center's then-current agreement and a $2,500 renewal fee; franchised outlets fell 21.3% year over year, a steep drop worth watching closely alongside each store's renewal timing.

The embedded PDF viewer below is Rent-A-Center's 2026 Franchise Disclosure Document.

Source

Read the filing itself

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The brands you can actually sell into, from the filings.

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Operator footprint

Who runs the locations

26 operators run 322 mapped locations. 18 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit8

2–9 units8

10–24 units5

25+ units5

Top states by locations

CA	67
AZ	37
TX	37
FL	33
KY	22

Ownership

The portfolio behind Rent-A-Center

strategic_multibrand of Rent-A-Center.

Sibling brands

Related Retail non food brands

Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.