QuickBooks OnlineIntuit
ase the following hardware and software: Hardware 1 desktop or laptop computer with internet access; a printer/ copier/ scanner; Hardware for Service Titan Software Service Titan; Quickbooks Online Th
From the filings
HQ-led decisions
Quality Pro Services
Home servicesSoftware purchasing at Quality Pro Services is controlled at the headquarters level by a small executive team including CEO Paul Mills and VP of Franchise Operations Russell (Skip) Shuey. The franchise currently operates just 3 total units (2 franchised, 1 company-owned) and mandates QuickBooks Online and ServiceTitan. This creates a narrow but high-AUV addressable market for vendors who can displace or integrate with these mandated platforms.
For software vendors selling into US franchise brands.
Live signals
Total units
3
2 franchised
Unit growth YoY
—
vs prior filing
AUV
$1.95M
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
1%
national + local
Initial fee
$60K
per unit
Investment range
$140K–$272K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall utilize an accounting software such as QuickBooks.com (or other Franchisor approved accounting software) to manage its books.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisor shall have full access to all of Franchisee’s computer, data and systems and all related information by means of direct access, either in person or by telephone, modem or Internet.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall, at its expense, submit to Franchisor within 30 days after the end of each calendar year, an income statement for the calendar year just ended and a balance sheet as of the last day of the calendar year.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently an approved supplier of advertising material, but not the only approved supplier of such items.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor may revoke its approval of any item, service or supplier at any time by notifying Franchisee and/or the supplier.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
In our last fiscal year ending December 31, 2025, we did not earn revenue or other material consideration from required purchases or leases by franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
Franchisor has the right to retain volume rebates, markups, and other benefits from suppliers or in connection with the furnishing of supplies.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
We estimate that approximately 30% of your expenditures on an ongoing basis will be for goods and services that must be purchased either from us, an Affiliate, an approved supplier or another party according to our standards and specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We charge any costs incurred, up to $1,000, to test another supplier that you propose.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We do permit you to contract with alternative suppliers if approved by us and they meet our criteria.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
assign all telephone listings and numbers for the Franchised Business to Franchisor and shall notify the telephone company and all listing agencies of the termination or expiration of Franchisee’s right to use any telephone numbers or facsimile numbers associated with the Marks in any regular, classified or other…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor or its designee has the right, during normal business hours without notice, to examine, copy, and audit the books, records and tax returns of Franchisee.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may make such additions or modifications without prior notice to Franchisee.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must secure a location for the Business within 90 days of the signing of the Franchise Agreement; this includes the requirement of obtaining our approval for your selected location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are restricted from establishing a presence on, or marketing on the Internet without our written consent.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend 6% of Gross Revenues per month (subject to a minimum of $7,800 per month) on local advertising pursuant to our guidelines.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Uniforms and Supplies You must purchase uniforms and supplies from approved suppliers that we designate or pursuant to our specifications.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
Uniforms and Supplies You must purchase uniforms and supplies from approved suppliers that we designate or pursuant to our specifications.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Royalty and other fees shall be payable to us by direct deposit.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Either the Franchisee or its on-site Designated Manager must devote sufficient efforts to the management of the day-to-day operations of the Franchised Business, but not less than forty (40) hours per week.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall abide by all uniform and dress code requirements stated in the Operations Manual or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase computer hardware and software designated by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisor shall have full access to all of Franchisee’s computer, data and systems and all related information by means of direct access, either in person or by telephone, modem or Internet.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
FA 8.3 $500 per day per person plus expenses for training at our We may charge you for training newly-hired location, and personnel; for refresher training courses; for $500 per day per the conventions, seminars, conferences, and person plus When training webinars; and for additional or special Additional Training…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Franchisee agrees to pay to Franchisor $500 to attend the National Franchise Convention.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
- With median unit growth of only 2.62% YoY across 323 disclosed brands, you need to find the outliers poised for expansion before they hit the market.Using growth signals to identify high-velocity brands lets you engage them during expansion phases, capturing deals 2x faster than reactive competitors who wait for public announcements.
The vendor opportunity at Quality Pro Services
Quality Pro Services is a home-services franchise with just three total units—two franchised and one company-owned—spread across North Carolina, Washington, Idaho, and South Carolina. The average unit volume sits at $1,953,906, and the royalty rate is 6% on a 10-year initial term. For software vendors, the addressable market is tiny: three locations, all single-unit operators, with no multi-unit franchisees on file. Growth is not disclosed in the most recent FDD, so the near-term expansion pipeline is unclear. This is not a volume play; it is a precision-targeting opportunity where displacing a mandated system or adding a complementary tool requires direct HQ buy-in.
Who controls software purchasing
With only three units and a lean executive team, software decisions at Quality Pro Services are centralized. The FDD lists Paul Mills as CEO, Lowell Zimmer and Damon Lilly as Co-Owners, and Russell (Skip) Shuey as VP of Franchise Operations. In a system this small, the CEO and VP of Franchise Operations are the most likely buyers for any technology that touches operations or financials. There is no CIO, CTO, or procurement officer named in the disclosure. Vendors should expect to engage directly with Mills or Shuey, and the pitch must acknowledge the franchise’s mandated stack from the first conversation.
Mandated and current tech stack
The 2026 FDD mandates two systems. QuickBooks Online by Intuit Inc. is required for accounting, and ServiceTitan by ServiceTitan, Inc. is required for field service management. These are not recommendations; they are mandates. Any vendor selling financial software, ERP, or field-service platforms must either integrate with these tools or make a compelling case for replacement at the HQ level. The operator footprint shows five mapped operators across approximately five located units, all single-unit, which means no franchisee has the scale to run a shadow IT stack. Compliance with the mandated tech is likely high.
Procurement, renewals, and timing
Item 8 of the FDD contains no extract regarding procurement, so there is no published designated-supplier program or approved-vendor list beyond the two mandated systems. This could mean the franchisor evaluates new software on a case-by-case basis, or it could mean procurement processes are simply not formalized at this stage. Renewal terms are 10 years, with a requirement to give 9 to 12 months’ written notice and sign a then-current franchise agreement that may contain materially different terms. Because the system has only three units and no disclosed year-over-year growth, natural contract-renewal windows are rare. The most realistic entry point for a new vendor is when a new unit opens or when the franchisor revisits its tech stack during a strategic shift.
How to read the Quality Pro Services FDD
The FDD is the single best source for understanding this franchise’s technology mandates, decision-makers, and unit economics. Item 1 names the executives who control purchasing. Item 11 lists the mandated systems—QuickBooks Online and ServiceTitan—and any associated vendor relationships. Item 8, though silent here, is where you would normally find procurement restrictions. Item 17 lays out the renewal conditions and the 10-year term, which directly affects your sales cycle timing. The embedded viewer below contains the full 2026 filing. For a ranked target list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize based on tech mandates, unit counts, and decision-maker access.
Questions vendors ask
Quality Pro Services, answered from the filing
CEO Paul Mills and VP of Franchise Operations Russell (Skip) Shuey are the likely decision-makers, given the small HQ team and mandated tech stack.
The 2026 FDD mandates QuickBooks Online by Intuit Inc. for accounting and ServiceTitan by ServiceTitan, Inc. for field service management.
Three total units: two franchised and one company-owned, located in North Carolina (2), Washington (1), Idaho (1), and South Carolina (1).
The FDD does not disclose a designated supplier or procurement program in Item 8. Vendors should assume an open or HQ-driven model.
With 10-year initial terms and renewal notice required 9–12 months before expiration, contract windows are extremely infrequent and tied to new unit openings.
The 2026 FDD is filed with state franchise regulators. You can review it directly in the embedded PDF viewer below.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Quality Pro Services files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
5 operators run 5 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit5
Top states by locations
| NC | 2 |
|---|---|
| WA | 1 |
| ID | 1 |
| SC | 1 |
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.