veloped integrations of the third-party service providers’ platforms and systems. You are required to enter separate contractual arrangements with and pay fees directly to each of ItsaCheckmate.com In
From the filings
Penn Station
Quick service restaurantPenn Station's headquarters mandates a complete North Key POS system and ItsaCheckmate, with a monthly North Key support contract required at every restaurant. The system spans 322 units, nearly all franchised, on a royalty tiered from 2% to 8% of monthly net sales.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
4%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
nts with and pay fees directly to each of ItsaCheckmate.com Inc. and North Key for on-going services that facilitate the operation of these integrations. We made an agreement with ezCater, Inc. (refer
commissions for their services that are payable by franchisees. ItsaCheckmate.com Inc. (referred to in this disclosure document as “Checkmate”) and our current POS system vendor, North Key Systems Inc
he digital gift cards. All fees that may be payable by franchisees (and us for our company-owned Restaurant) for the digital gift card program will be paid directly to our vendor, WorldPay Integrated
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
We require that you use a certified public accountant (or another accountant selected by you to which we have acquiesced after receiving your application to do so) to prepare financial reports and statements required to be completed under the terms of your Franchise Agreement.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have implemented a system which gives us (or our agents or contractors (currently North Key)) independent access (polling) to all daily and periodic sales, costs, financial, delivery, and certain other data collected by your Restaurant’s POS system directly from our headquarters (Franchise Agreement, Section 5.1.4).
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
The Franchisee Advisory Council serves in an advisory capacity only, providing franchisee perspectives on a wide range of System matters, including advertising.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may change, effective immediately upon notice to you, the supplier or suppliers who are authorized or mandated by us for a given Restaurant Operational Item.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During calendar year 2024, we did not derive revenue or other material consideration from your required purchases described in this Item 8 except the supplier rebates described below.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
During calendar year 2024, we received rebates from suppliers with whom we negotiated a purchase arrangement (including pricing terms) on behalf of the System (referred to in this disclosure document as “Supplier Funds”) approximately equal to $ 2,111,454.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
95Item 8
We estimate that the required purchases described in this Item 8 will constitute approximately 95% of the products and services that you will need to purchase to establish and operate your Penn Station Restaurant.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to purchase (or any supplier designated by you proposes to sell) (i) any Restaurant Operational Items not previously approved by us or (ii) any approved Restaurant Operational Items from a supplier who has not yet been authorized by us, then you must submit to us the Restaurant Operational Item (if…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
It is your obligation to ensure that your POS system meets applicable data security standards imposed by the card associations, any governmental authorities, and your insurers.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Perform periodically Performance Evaluations of your Restaurant (Franchise Agreement, Section 5.1.4).
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We have the right to modify our Operating Manual periodically and to supplement it with periodic bulletins.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You are responsible for selecting your site, but we have the ultimate right to decide whether to consent to or disapprove of any site.
Marketing
Is a minimum grand opening advertising spend required?
YesItem 7
We require you to spend up to $10,000 for Grand Opening Advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
then you must participate in that advertising cooperative and pay your required contribution to the cooperative
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
We mandate the use of certain authorized suppliers, including manufacturers, for selected Restaurant Operational Items.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
If you propose to purchase any item of the Restaurant Improvements which is equipment (large or small) or signage from any supplier who has not been previously authorized by us, then you must seek our consent to use that supplier in the same manner discussed earlier in this Item 8.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Penn Station collects certain fees and payments owing to Penn Station or P.S. National Fund by electronic debit (e.g., automated clearinghouse transactions).
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
If you own more than one Penn Station Franchise, then you must use a separate qualified General Manager to be the on-site supervisor of the operation of each of your Restaurants in accordance with your Franchise Agreements.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase and maintain a complete North Key POS system, which meets our current specifications, for your Restaurants (Franchise Agreement, Section 1.3.2).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have implemented a system which gives us (or our agents or contractors (currently North Key)) independent access (polling) to all daily and periodic sales, costs, financial, delivery, and certain other data collected by your Restaurant’s POS system directly from our headquarters (Franchise Agreement, Section 5.1.4).
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
If we determine, as part of our testing process, that the General Manager you trained needs additional training, we may require you, at your cost, to send the General Manager to a Restaurant selected by us for additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
In addition to the annual, general conference of all franchisees that your Managing Owner must attend, your Managing Owner, Operations Director, and General Manager(s) must attend an annual summary meeting.
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 6
- Must the franchisee participate in a customer loyalty or rewards program?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Penn Station
Penn Station reports an Item 19 figure of $815,155 for restaurants open all of 2024 — 312 franchised and 1 company-owned; 6 restaurants that opened during the year are not included. The system spans 322 units, 321 of them franchised. The operator footprint maps 102 operators (48 multi-unit) across roughly 317 located units, led by OH, IN, KY, MO, and TN. Franchised outlets fell 0.3% year over year.
Who controls software purchasing
CEO Jeffrey J. Osterfeld leads the headquarters team that designates the Computer System every restaurant must run. Franchisees must purchase and maintain a complete North Key POS system meeting Penn Station's current specifications, and obtain a monthly service and support arrangement from North Key for the software that operates it.
Tech named in the FDD, and what is actually required
North Key's POS system is required by name, with its monthly support contract. ItsaCheckmate is mandated. Franchisees must also purchase the SonicWALL Router and its annual managed-security and gateway-security contract, currently provided by Cerdant, Inc. Sparkfly and Iterable are mandated for guest engagement and communication software, and Mobile Exposure is the selected email-program vendor. ezCater and Worldpay are named in the filing.
Procurement, renewals, and timing
Item 8 runs an approved-supplier list: franchisees must buy Restaurant Operational Items from mandated authorized suppliers — one national food-service distributor for food, produce, bread, paper, and janitorial supplies, and one national supplier for fountain beverages — with an approved-list or consent process for other items. The royalty runs 2% to 8% of monthly net sales, tiered by sales level, on a 10-year initial term, with a single 10-year renewal available to franchisees who signed after January 1, 2025.
How to read the Penn Station FDD
The embedded viewer below carries Penn Station's 2025 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Penn Station where the technology mandate and procurement structure line up with your product.
Questions vendors ask
Penn Station, answered from the filing
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Operator footprint
Who runs the locations
102 operators run 317 mapped locations. 48 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| OH | 112 |
|---|---|
| IN | 53 |
| KY | 51 |
| MO | 22 |
| TN | 16 |
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Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.