comments about the Franchised Business or the System, other than on a website established or authorized by us (“social media” includes personal blogs, common social networks like Facebook, Instagram a
From the filings
PayMore Group
Retail non foodSoftware purchasing decisions at PayMore Group are controlled by a small headquarters team in North Carolina, led by CEO Stephen R. Preuss and President Erik C. Helgesen. The most recent Franchise Disclosure Document (FDD) does not mandate any specific point-of-sale or operational technology systems, leaving the current tech stack undisclosed. With 99 franchised locations and 80% year-over-year unit growth, the addressable market for vendors is expanding rapidly.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
about the Franchised Business or the System, other than on a website established or authorized by us (“social media” includes personal blogs, common social networks like Facebook, Instagram and Pinter
han on a website established or authorized by us (“social media” includes personal blogs, common social networks like Facebook, Instagram and Pinterest; professional networks like LinkedIn; live-blogg
chised Business or the System, other than on a website established or authorized by us (“social media” includes personal blogs, common social networks like Facebook, Instagram and Pinterest; professio
al media” includes personal blogs, common social networks like Facebook, Instagram and Pinterest; professional networks like LinkedIn; live-blogging tools like TikTok, Twitter and Snapchat; virtual wo
horized by us (“social media” includes personal blogs, common social networks like Facebook, Instagram and Pinterest; professional networks like LinkedIn; live-blogging tools like TikTok, Twitter and
by us (“social media” includes personal blogs, common social networks like Facebook, Instagram and Pinterest; professional networks like LinkedIn; live-blogging tools like TikTok, Twitter and Snapchat
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must make sure that we have independent access to your computer system at the times and in the manner we specify, at your cost.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall, at your expense, provide to us a complete annual financial statement (which shall be reviewed) for the Franchised Business prepared by an independent certified public accountant, within ninety (90) days after the end of each fiscal year during the term hereof, showing the results of your operations during…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
Franchisee acknowledges that Franchisor or Franchisor’s affiliate(s) may be the sole approved supplier(s) of certain products and services that Franchisee is required to purchase to operate the Franchised Business.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We reserve the right to alter the terms and conditions of any gift card programs, including but not limited to reserving the right to apply changes retroactively to benefits already accrued under such programs and making the Gift Cards to be sold, issued and redeemed at any Store systemwide.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We have the right to collect and retain any and all allowances, rebates, credits, incentives, or benefits (collectively, “Allowances”) offered by manufacturers, suppliers, and distributors to you, to us, or to our affiliates, based upon your purchases of products and services from manufacturers, suppliers, and…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
approximately 50% to 75% of your total purchases in the continuing operation of the Store.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You and/or the supplier will reimburse us our evaluation costs, but not more than $250, for the evaluation and testing and we will notify you and the supplier of our decision within 30 days.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If we institute any type of restrictive sourcing program (which we have the right to do) and you want to use any item that we have not yet evaluated or you want to buy or lease from a supplier that we have not yet approved, you first must send us sufficient information, specifications and samples so we can determine…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee hereby grants to Franchisor the power and right to do the following: 2.4.1 Direct the Internet Companies to transfer all Franchisee’s interest in and to the Electronic Advertising and Telephone Listings to Franchisor, or alternatively, to direct the Internet Companies to terminate any or all of the…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You shall participate in all customer surveys and satisfaction audits, which may require that you provide discounted or complimentary products, provided that such discounted or complimentary sales shall not be included in the Gross Sales of the Store.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We will perform inspections of the Store to and provide evaluations of the products sold and services rendered therein from time to time as reasonably determined by us, as more fully described in Section 7.5.6.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may from time to time revise the contents of the Manuals and the contents of any other manuals and materials created or approved for use in the operation of the Franchised Business.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must receive our approval of your request for a site before you lease or purchase the site for the Store.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain your own website; otherwise maintain a presence or advertise on the internet or any other mode of electronic commerce in connection with your Store; establish a link to any website we establish at or from any other website or page; or at any time establish any other website, electronic commerce…
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend between $3,000 and $5,000 on a grand opening advertising campaign to promote the opening of the Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must conduct Local Advertising in your Designated Territory, and you must spend at least 2% of your Store’s Gross Sales each month for local advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
if any Cooperative is established during the term of the Franchise Agreement, you must become a member of the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase or lease and install all required or specific items from suppliers that we approve.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase or lease and install all required or specific items from suppliers that we approve.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
4.6 Payments to Us 4.6.1 By executing this Agreement, you agree that we shall have the right to withdraw funds from your designated bank account by electronic funds transfer (“EFT”) in the amount of the Royalty Fee, Worldwide Creative Marketing Fee and any other payments due to us and/or our affiliates.
Must the franchisee participate in a gift card program?
YesFranchise agreement
You shall sell, issue, and redeem (without any offset against any Royalty Fees) Gift Cards in accordance with procedures and policies specified by us in the Manuals or otherwise in writing.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
During the entire term of the Franchise Agreement and any successor agreements, you must consistently employ a minimum of one General Manager to be responsible for the on-premise supervision and management of the Store.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase or lease and use an approved computer system (point of sale system, hardware and software) that meets our specifications and that is capable of communicating electronically with our computer system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must make sure that we have independent access to your computer system at the times and in the manner we specify, at your cost.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge a fee of up to $1,000 per person for refresher training program or the franchisee meeting.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
After the opening of the Store, you must attend and successfully complete annual or periodic refresher training programs and attend annual meetings of our franchisees.
The filing answers no to 1 question
- Is there a franchisee advisory council, association or committee?Item 11
The vendor opportunity at PayMore Group
PayMore Group operates in the retail non-food sector and has reached 100 total units, 99 of which are franchised. The system is growing aggressively, posting 80% year-over-year unit growth. For a software vendor, this means a rapidly expanding base of new locations that need to be equipped with operational technology. The average unit volume sits at $1,000,000, indicating healthy per-store economics that can support technology investment. The franchisee footprint is currently small and fragmented, with mapped operators in Arizona and New York, and no single operator controlling more than one location. This means a sale to the franchisor could quickly cascade to the entire system without needing to win over large, entrenched multi-unit operators.
Who controls software purchasing
Purchasing authority is centralized at the brand's headquarters. The FDD lists a compact leadership team: Stephen R. Preuss (Chief Executive Officer), Erik C. Helgesen (President), Edward McMullan (Director of Operations), Scott Fermaglich (Executive Director), and Nicholas Wolfer (Director of Compliance). For a technology vendor, the initial path in is through this group. The CEO and President are the likely executive sponsors for any system-wide software decision, while the Director of Operations would be a key champion for tools that impact store-level workflows. There is no CIO or CTO listed, which is common for a system of this size and suggests technology decisions are made by the operations-focused leadership.
Mandated and current tech stack
The 2026 Franchise Disclosure Document does not mandate or recommend any specific technology systems. No point-of-sale provider, inventory management platform, or back-office software is named. This absence of a mandated stack is a critical signal for vendors. It means the franchisor has not locked the system into a long-term contract with a competitor, and there is no incumbent to displace at the brand level. The current technology landscape at the unit level is unknown, but the lack of a mandate suggests franchisees may be selecting their own tools, creating a fragmented environment that a franchisor-led standardization initiative could consolidate.
Procurement, renewals, and timing
The FDD does not include an extract from Item 8, so the formal procurement model—whether it uses designated suppliers, an approved supplier list, or an open market—is not disclosed. In practice, for a system of this scale without mandated technology, procurement is likely handled directly by the leadership team. The franchise agreement has a 15-year initial term, with a 10-year successor term available to franchisees in good standing. These long terms mean that natural contract renewal cycles are not a frequent trigger for technology evaluation. However, the brand's 80% unit growth rate is a more immediate and powerful catalyst. Each new franchisee represents a greenfield opportunity to deploy software before legacy habits form.
How to read the PayMore Group FDD
The Franchise Disclosure Document is the foundational document for understanding a franchise brand's operations, obligations, and constraints. For a software vendor, the most important items are Item 8 (procurement restrictions), Item 11 (mandated technology and supplier lists), and Item 17 (renewal and termination terms). In this FDD, Item 11 reveals no mandated tech, which is the single most actionable insight. Item 17 confirms a 10-year successor term with a potential renovation requirement, which could be a trigger for a tech stack refresh. Always verify the filing year—this data is from the 2026 FDD—and cross-reference any executive names against LinkedIn to confirm they are still in post before reaching out. For a ranked list of franchise brands that match your ideal customer profile, FranCloud can help you prioritize your outbound efforts.
Questions vendors ask
PayMore Group, answered from the filing
Read the filing itself
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FDD alert
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Operator footprint
Who runs the locations
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| AZ | 1 |
|---|---|
| NY | 1 |
Related Retail non food brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.