Paul Davis Restoration

The vendor opportunity at Paul Davis Restoration

Paul Davis Restoration operates a 277-unit franchise network, all franchised with no company-owned locations disclosed in the 2026 FDD. The system posted year-over-year unit growth of 4.135%, adding locations in a home-services segment where average unit volume reaches $3,473,332.67. For software vendors, the opportunity is defined by a centralized purchasing model: the franchisor mandates seven specific technology systems, meaning a single sale to headquarters can unlock deployment across the entire network. The royalty rate sits at 4.0% of gross revenue.

The operator footprint is fragmented but consolidating. Of 137 mapped operators, 122 are single-unit owners, while 15 control between two and nine units. No operator runs 10 or more locations. This structure reinforces HQ’s role as the gatekeeper—individual franchisees lack the scale to negotiate their own software deals, and the franchisor shows no hesitation in dictating the tech stack. Top states by unit count are Missouri (17), Virginia (16), Pennsylvania (14), New York (13), and Nebraska (12).

Who controls software purchasing

The buying center sits in the C-suite. The 2026 FDD lists Brian M. McDonough as Chief Executive Officer, President, Secretary, Treasurer, and Director—a concentration of authority that signals a single decision-maker for major vendor contracts. Mike Hopkins serves as Chief Operating Officer, and Barry Floyd is Chief Financial Officer. Charles E. Chase holds a Director role. A franchisee voice exists through John Gugliotta, the Rotating Director and Franchisee Representative, but the governance structure leaves purchasing power firmly with the executive team.

For a vendor pitching operational or financial software, the path runs through McDonough and Floyd. The COO likely influences field-level tool decisions, while the CFO controls budget approval. There is no CIO or CTO listed, which may mean technology evaluation falls to operations leadership or external consultants. The absence of a parent company—Paul Davis Restoration appears independently owned—means no corporate overlord layers additional approval steps onto the sales cycle.

Mandated and current tech stack

The FDD is explicit about what franchisees must use. Common Software serves as the mandated RMS platform. FAST, Qvinci, Symbility, Xactimate, and Xactnet are also required. A CRM marketing portal is recommended but not listed as mandatory. This stack covers restoration job management, estimating, financial reporting, and customer relationship workflows. Xactimate and Symbility are industry-standard estimating tools in property restoration, making them deeply embedded in daily operations.

For vendors, the mandate list is both a barrier and a map. Displacing Xactimate or Symbility is a heavy lift given their entrenchment in insurance restoration workflows. However, gaps exist around the CRM marketing portal—it is recommended, not mandated, suggesting the franchisor is open to alternatives or upgrades. Similarly, no mandated HR, payroll, or scheduling platform is named, leaving those categories potentially open for vendor pitches.

Procurement, renewals, and timing

Item 8 of the FDD, which typically details procurement obligations and designated suppliers, is not extracted in the available data. Without that signal, the exact mechanics of how Paul Davis Restoration onboards new vendors remain opaque. The pattern of seven mandated systems strongly implies a designated-supplier model where franchisees have no discretion. Vendors should assume a formal RFP or executive review process at headquarters.

Renewal timing is similarly unclear. The initial franchise term length is not disclosed in the extract, and Item 17 renewal conditions are absent. This makes contract-cycle forecasting unreliable. Vendors should monitor the full FDD for term durations and any technology refresh clauses. The 4.135% unit growth rate suggests a system in expansion mode, which can create openings for new tools as new locations come online.

How to read the Paul Davis Restoration FDD

The 2026 FDD is embedded below for full review. Key sections for software vendors include Item 1, which lists the executives named above and confirms the ownership structure. Item 11 details the mandated technology systems—this is where the seven named platforms appear. Item 8, if available in the full document, will clarify whether the franchisor operates as a designated supplier, approved supplier, or open procurement model. Item 17 governs renewal and termination, which can signal when franchise agreements come up for renegotiation and, by extension, when technology stacks might be reevaluated.

Paul Davis Restoration’s FDD paints a picture of a tightly controlled, HQ-driven technology environment serving a 277-unit network with strong unit economics. For vendors who can align with the executive team’s priorities, the addressable market is the entire system. For a ranked target list of franchise brands matched to your software category, FranCloud can help.