From the filings
Software purchasing at PatchMaster flows through a lean HQ team led by CEO Paul Ferrara and VP of Operations Joseph Eible, with no mandated tech stack disclosed in the 2026 FDD. The franchise counts 183 total units (180 franchised, 3 company-owned) and grew nearly 40% year-over-year, signaling a rapidly expanding addressable market for vendors. With no designated suppliers or approved-vendor program captured in Item 8, the procurement model appears open, giving software sellers a direct path to both the franchisor and a largely single-unit operator base.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10%of gross sales (FY2026)
15% reference
Franchisor behaviours
22 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
You must maintain full, complete and accurate books, records and accounts in accordance with the accounting and record-keeping systems prescribed by us, including any software, technology, or integrations we specify for such record-keeping.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must take all steps necessary to enable us to have independent access to certain data collected through the Technology Systems, which we designated from time to time, including information regarding your Gross Revenue, relating to customers and jobs completed, and any other information relating to your Franchised…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
10.2. Financial Statements and Reports You also agree to deliver us in the manner and format that we prescribe from time to time:
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Additionally, we are an approved supplier of certain optional paid media services and social media mastery services.
Is there a franchisee advisory council, association or committee?
YesItem 11
The FAC was established by us to foster collaboration between us and franchisees, which may periodically include matters relating to advertising, but is not limited to such topics.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
There is no limit on our right 22 PatchMaster Franchise, LLC 2026 Franchise Disclosure Document 1539.003.004/444901 to impose such changes and you must comply with the changes we introduce and require for the Technology Systems.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may derive compensation or other benefits based on your purchases or leases, including from designated or approved suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
5Item 8
Collectively, the purchases you obtain according to our specifications or from approved or designated suppliers represent approximately 30% of your total purchase to establish your Franchised Business, and 5% to 7% of your total purchases to operate your Franchised Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
Approval of All costs and expenses Upon demand Payable if you request that we evaluate a new Products or associated with the product or supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to use any products, services, or suppliers that we have not approved, you must first send us sufficient information, specifications and samples for us to determine whether the service, product, or supplier complies with our System Standards.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You agree that, as between us and you, we reserve the right to all telephone numbers, Online Presences, and/or any other type of contact information or directory listing for your Franchised Business or that you use in the operation or promotion of your Franchised Business (collectively, the “Contact Information”).
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We or our designees may make periodic visits, which may be announced or unannounced, to your Franchised Business and/or any job site for services conducted by your Franchised Business.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Confidential Operations Manual periodically, including changing System Standards.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Your Franchised Business Office will be determined prior to the signing of your Franchise Agreement and must be located within your LSA(s), unless you have our express written approval.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Except as approved by us, you may not, directly or indirectly, develop, maintain, or authorize any website, domain name, email address, social media account, other online, virtual, digital, or electronic presence of any kind (“Online Presence”) that displays any of the Marks, promotes or advertises your Franchised…
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
We may require you to spend a minimum amount per month on advertising, promotions, and public relations for your Franchised Business in your LSA(s) (“Local Advertising Expenditure”).
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Currently, we require all payments to be made through an electronic funds transfer account (the “Transfer Account”) that allows us to debit the Transfer Account for all amounts you owe us on their due dates or the next business day if the due date is a national holiday or a weekend.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
Currently, you must purchase the following additional products and services solely from our approved suppliers: (a) stationery, uniforms, vehicle wraps, and all other supplies bearing our Marks;
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
You must acquire and use all hardware, software, and IT systems that we specify from time to time, including computer, point-of-sale systems, financial software, telecommunications, security and similar systems, together with the associated hardware, software, applications, integrations, and related equipment and…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must take all steps necessary to enable us to have independent access to certain data collected through the Technology Systems, which we designated from time to time, including information regarding your Gross Revenue, relating to customers and jobs completed, and any other information relating to your Franchised…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If we agree to provide you such additional training, we and you will jointly determine the duration of this additional training, and we may charge you our then-current training fee for such additional training (currently, $500 per day, per trainee, plus expenses).
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We may require you and your Key Personnel and/or other personnel to attend various training courses, trade shows, ongoing education programs, and/or webinars at the times and locations designated by us, which may be offered by us or our affiliates, vendors, or other designees of ours.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
PatchMaster is a home-services franchise specializing in drywall repair, and its 2026 FDD paints a picture of a system in aggressive expansion mode. Total units stand at 183—180 franchised, 3 company-owned—with year-over-year unit growth of 39.5%. That velocity matters for software vendors: a fast-growing franchise means a steady stream of new locations that need to stand up operational tooling from scratch, and existing operators who may outgrow their initial tech choices.
Average unit volume sits at $319,869, and the royalty rate is 9% on a 10-year initial term. Those economics give franchisees both the means and the incentive to invest in efficiency software. The operator base is overwhelmingly single-unit: of 102 mapped operators, 100 run a single location, and only 2 are multi-unit (in the 2–9 band). That fragmentation means a vendor’s sales motion is less about penetrating a few large franchisees and more about winning adoption across many independent owner-operators—or securing an HQ endorsement that trickles down.
Geographic concentration provides a starting point for territory-based go-to-market. The top states are Florida (13 units), Texas (12), Georgia (10), Pennsylvania (5), and Colorado (4). The brand appears independently owned, with no parent company on file.
The 2026 FDD identifies two HQ executives in Item 1: Paul Ferrara, Chief Executive Officer, and Joseph Eible, Vice President of Operations. In a system of this size, the CEO and VP of Operations are the natural buying center for any vendor selling into the franchisor. Operations typically owns the field-tech and scheduling stack, while the CEO signs off on strategic partnerships. There is no CIO, CTO, or dedicated IT role listed, which suggests technology decisions are made by these two leaders or delegated to individual franchisees.
Because the franchisee base is almost entirely single-unit operators, the practical purchasing dynamic is bifurcated. You can sell top-down by convincing Ferrara or Eible to recommend or mandate your product, or you can sell bottom-up to individual owners who control their own tech spend. The absence of a mandated tech stack (see below) means the bottom-up path is wide open today.
The 2026 FDD does not capture any mandated or recommended technology systems, software platforms, or named vendors. There is no required POS, no specified field-service management tool, no approved CRM, and no mandated scheduling or estimating software. This is a blank-slate tech landscape from a franchisor-enforcement standpoint.
For a vendor, that is both an opportunity and a signal. It means franchisees are likely using a patchwork of off-the-shelf or vertical-specific tools they selected on their own. It also means the franchisor has not yet standardized on a tech stack, leaving room for a vendor to become the first mover that HQ endorses. When you pitch, don’t assume any incumbent—ask what they use today and position against manual processes or generic small-business tools.
Item 8 of the 2026 FDD contains no extract on procurement obligations. There is no designated supplier list, no approved-vendor program, and no purchasing cooperative disclosed. In practice, this means franchisees are free to buy software from any vendor, and the franchisor does not appear to collect rebates or enforce sourcing restrictions through the franchise agreement.
Renewal terms, captured in Item 17, run 10 years and require the franchisee to sign the then-current agreement—which may include materially different terms, including higher royalty fees and brand fund contributions. The renewal notice window is 9 to 12 months before the end of the term. For a software vendor, that window is a natural trigger: franchisees approaching renewal are already reviewing their business operations and may be more open to switching or upgrading their tech stack. With the brand’s rapid growth, many units are early in their 10-year terms, but the first wave of renewals will create a recurring cycle of tech evaluation opportunities.
The full 2026 PatchMaster Franchise Disclosure Document is embedded below. It is the definitive source for the numbers and claims in this page. When you review it, pay closest attention to Item 1 (executives and ownership), Item 8 (procurement restrictions), Item 11 (franchisor assistance and any technology obligations), and Item 17 (renewal conditions). These sections tell you who buys, what they must buy, and when they are most likely to re-evaluate their vendor relationships.
If you sell software into home-services franchises, PatchMaster’s open tech landscape, fast growth, and single-unit-dominated operator base make it a high-potential target. For a ranked list of franchise systems that match your product’s ideal customer profile, talk to FranCloud.
Questions vendors ask
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FDD alert
We’ll email you the moment PatchMaster files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
101 operators run 102 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 13 |
|---|---|
| TX | 12 |
| GA | 8 |
| PA | 5 |
| CO | 4 |
Ownership
unknown of pm holdco.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.