POSiTouchPOSiTouch
Mandatoryo $0.50 per order). This online ordering fee is paid to the approved or designated supplier(s) of the technology and may be adjusted periodically. Presently, we require you to use POSitouch for your p
From the filings
HQ-led decisions
Outback Steakhouse of Florida
Full service restaurantOutback Steakhouse of Florida runs 675 total restaurants — 122 franchised and 553 company-owned. Its 2026 FDD requires an IT Help Desk Support Agreement with Ultimate Parent, BBI, under Item 8. Franchised outlets fell 3.17% year over year.
For software vendors selling into US franchise brands.
Live signals
Total units
675
122 franchised
Unit growth YoY
-3.175%
vs prior filing
AUV
—
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
2.49%
national + local
Initial fee
$40K
per unit
Investment range
$4.26M–$9.04M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.49%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
7shifts7shifts
oldside, Dish, Backline 4 GRILL TRAINING Station Set-up & Sanitation Overview 5 Knife Basics 5 Grill Prep 6 Steak Preparation 6 Executing the Grill Station 7 Executing Bold Steaks 7 Shift Transition 8
FacebookMeta
control over any profiles using or relating to the Proprietary Marks, or that display the Marks, that are maintained on social media outlets, including without limitation Myspace, Facebook, Twitter an
InstagramMeta
les using or relating to the Proprietary Marks, or that display the Marks, that are maintained on social media outlets, including without limitation Myspace, Facebook, Twitter and Instagram. Nothing i
TikTokTikTok
ot develop, maintain or authorize any other website, other online presence or other electronic medium (including on social media outlets, including, without limitation, Instagram, TikTok, Facebook and
TwitterX
er any profiles using or relating to the Proprietary Marks, or that display the Marks, that are maintained on social media outlets, including without limitation Myspace, Facebook, Twitter and Instagra
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 1
Franchisee must (i) adopt and follow Franchisor’s fiscal year and periods for accounting purposes, (ii) adopt and follow the accounting principles, policies and practices Franchisor prescribes, including use of Franchisor’s standard chart of accounts, (iii) acquire, install and use the Information Systems Franchisor…
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 1
Franchisee acknowledges that Franchisor may electronically poll Franchisee’s Restaurant’s Information Systems to obtain Net Sales data, as well as other financial and operating information (including but not limited to Customer Data), which shall be available to Franchisor twenty-four hours every day.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 1
Franchisee shall submit to Franchisor complete audited annual financial statements of Franchisee prepared by an independent certified public accountant satisfactory to Franchisor, within ninety (90) days after the end of each fiscal year of Franchisee, showing the financial condition and results of operations of…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We currently coordinate the purchases of many products and services that our affiliates and franchisees use to develop and operate their Outback Steakhouse restaurants, including restaurant décor and equipment, foods, beverages, and packaging.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 1
(d) at Franchisee’s expense, purchase, install (as applicable) and use in the operation of the Restaurant all Operating Assets that Franchisor periodically specifies; and refrain from installing or permitting to be installed on or about the Restaurant premises and from using any furniture, fixtures, furnishings…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
Other than the IT help desk services described above, neither we nor our affiliates derived revenue from products or services sold or leased directly to franchisees during our 2024 fiscal year.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may derive revenue based on your purchases and leases, including from charging you for products and services that we or our affiliates provide to you (including, but not limited to, purchasing coordination services) and from promotional allowances, volume discounts, rebates and other payments…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You or the supplier must pay us a fee up to the reasonable cost of the inspection and the actual cost of the test.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 1
If Franchisee desires to purchase any Source-Restricted Item from an unapproved supplier, Franchisee shall submit to Franchisor a written request for such approval, or shall request the supplier itself to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 1
Franchisee shall make such modifications or alterations to the Restaurant’s premises (including, without limitation, the removal of all trade dress and changing of the telephone number) immediately upon termination or expiration of this Agreement
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 1
comply at all times with applicable and then-current Payment Card Industry Data Security Standards (“PCI DSS”) and other standards Franchisor may specify to protect data from unauthorized access or disclosure.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 1
Franchisee grants Franchisor and its agents and representatives the right to enter upon the Restaurant premises at any time for the purpose of conducting inspections
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 1
Franchisor may from time to time revise the contents of the Operations Manual, and Franchisee expressly agrees to comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You may not proceed to develop the Restaurant unless we have accepted the site in writing.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 1
Franchisee may not develop, maintain or authorize any other website, other online presence or other electronic medium that mentions or describes the Restaurant or displays any of the Proprietary Marks without Franchisor’s prior approval.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
In addition to your contributions to Multi-Unit Campaigns, you must spend on approved local advertising, marketing and promotions for your Restaurant, or with our prior approval, accrue for subsequent expenditure, on a continuing monthly basis, a percentage of the Net Sales of your Restaurant that we specify…
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 12
You must participate in any customer loyalty and rewards program that we establish from time to time, and you are responsible for your costs associated with your participation in such programs.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 1
obtain and at all times utilize the services of a credit card processor approved by Franchisor
Must the franchisee participate in a gift card program?
YesItem 8
You must issue and honor/redeem gift cards, coupons, and loyalty/rewards cards for Outback Steakhouse restaurants (and, with respect to loyalty/rewards cards, our affiliated concepts, including Bonefish Grill, Carrabba’s Italian Grill and Fleming’s Prime Steakhouse & Wine Bar) and participate in, and comply with the…
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 1
Franchisee shall maintain a competent, trained staff, including at least two fully-trained managers (one of whom may be the Franchise Principal) devoting all of the working time and attention to the on-premises management of the Restaurant
Must employees wear uniforms specified by the franchisor?
YesItem 1
shall ensure that its employees preserve good customer relations and comply with such dress code as Franchisor may periodically prescribe.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 12
Presently, we require you to use POSitouch for your point-of-sale solution with Windows 10 operating system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 1
Franchisee acknowledges that Franchisor may electronically poll Franchisee’s Restaurant’s Information Systems to obtain Net Sales data, as well as other financial and operating information (including but not limited to Customer Data), which shall be available to Franchisor twenty-four hours every day.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Additional or refresher Reasonable fee based on 30 days after billing See Item 11. training our costs; currently no charge
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 1
The Operations Director must attend periodic conferences, seminars and meetings as specified by us from time to time.
The filing answers no to 4 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 8
- Is a minimum grand opening advertising spend required?Item 6
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 12
- Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?Item 6
The vendor opportunity at Outback Steakhouse of Florida Outback Steakhouse of Florida runs 675 total restaurants — 122 franchised and 553 company-owned. Franchised outlets fell 3.17% year over year. The royalty is 5% of sales on an initial term of up to 20 years, and the 2026 FDD makes no financial performance representation.
Who controls software purchasing Outback Steakhouse of Florida's FDD names Patrick Hafner as Executive Vice President and President of Outback Steakhouse, Eric Christel as Executive Vice President and Chief Financial Officer, Eric Browning as Vice President of Finance, Susan Cline as Vice President of Strategic Growth, and Kelly Lefferts as Executive Vice President and Chief Legal Officer. Operator data maps 17 franchise owners, one of them holding 25 or more units, across roughly 41 located units, with Colorado, Nevada, New Mexico, Arizona and Tennessee the largest concentrations. HQ is the buying center: franchisees must maintain an IT Help Desk Support Agreement with Ultimate Parent, BBI.
Tech named in the FDD, and what is actually required Item 8's own language requires franchisees to buy virtually all goods, services, supplies, fixtures, equipment, inventory, computer hardware and software from suppliers that meet Outback's standards and that it has approved, and specifically to maintain the IT Help Desk Support Agreement with Ultimate Parent, BBI. Franchisees must also participate in the gift card and Dine Rewards customer loyalty programs. A separate Development Rights Rider does not require those same purchases for that specific agreement.
Procurement, renewals, and timing Item 8 runs an approved-supplier list, covering virtually 100% of what a franchisee purchases and leases to establish and operate a restaurant. Franchisees may propose an alternative supplier for approval. Item 17 renewal requires timely notice, renovating and modernizing the restaurant to then-current standards and image, full compliance with the Franchise Agreement, and signing the then-current agreement for a 20-year renewal term.
How to read the Outback Steakhouse of Florida FDD The embedded viewer below carries Outback Steakhouse of Florida's 2026 Franchise Disclosure Document. Item 8 is the fastest read for the supplier and POS support terms.
Questions vendors ask
Outback Steakhouse of Florida, answered from the filing
Outback Steakhouse of Florida's FDD requires an IT Help Desk Support Agreement with Ultimate Parent, BBI, under Item 8 — an HQ-level commitment. Patrick Hafner, Executive Vice President and President of Outback Steakhouse, leads that HQ.
Item 8 requires an IT Help Desk Support Agreement with Ultimate Parent, BBI, for help desk support on the restaurant's computer and point-of-sale system. Franchisees must also participate in the gift card and Dine Rewards customer loyalty programs.
Outback Steakhouse of Florida has 675 total restaurants — 122 franchised and 553 company-owned. Franchised outlets fell 3.17% year over year.
Outback Steakhouse of Florida runs an approved-supplier list: franchisees must buy virtually all goods, services, supplies, fixtures, equipment, inventory, computer hardware and software from suppliers the company has approved, plus an IT Help Desk Support Agreement from Ultimate Parent, BBI. Franchisees may propose an alternative supplier for approval.
Item 17 renewal requires timely notice, renovating and modernizing the restaurant to then-current standards, and signing the then-current Franchise Agreement for a 20-year renewal term — the point at which technology and IT support terms could change.
The embedded PDF viewer below holds Outback Steakhouse of Florida's 2026 Franchise Disclosure Document in full. Read it directly to confirm any procurement, technology or renewal detail before pitching.
Source
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Operator footprint
Who runs the locations
17 operators run 41 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit16
25+ units1
Top states by locations
| CO | 11 |
|---|---|
| NV | 8 |
| NM | 4 |
| AZ | 2 |
| TN | 2 |
Related Full service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.