Bookeo
MandatoryBookeo for reservation management
HQ-led decisions
Orlando Cat Cafe
Quick service restaurantSoftware purchasing at Orlando Cat Cafe is controlled at the HQ level by its founders and managing partners. The franchise currently mandates Bookeo, Square (POS, Loyalty, Marketing), QuickBooks Online, and Qvinci. With only one company-owned unit, the addressable market is extremely limited, making this a niche, single-account opportunity for vendors.
Mandated & recommended tech
The systems vendors compete with
6 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
QuickBooks OnlineIntuit Inc.
MandatoryQuickBooks Online for financial reporting and accounting
Qvinci
Mandatoryyou will be provided access to Qvinci
SquareBlock, Inc.
MandatoryPoint-of-Sale (POS) System and loyalty management software from Square
Square LoyaltyBlock, Inc.
MandatorySquare Loyalty (estimated at $75 per month)
Square MarketingBlock, Inc.
MandatorySquare Marketing (estimated at $40 per month)
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
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Live signals
Total units
1
0 franchised
Unit growth YoY
—
vs prior filing
AUV
$708K
Item 19, 2026
Royalty
7%
of gross sales
Ad fund
3%
national + local
Initial fee
$43K
per unit
Investment range
$424K–$664K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Orlando Cat Cafe
Orlando Cat Cafe presents a micro-opportunity for software vendors. The system consists of a single company-owned location in Florida, with no franchised units reported in the 2026 Franchise Disclosure Document. The average unit volume sits at $707,544, and the royalty rate is 7.0%. For a SaaS vendor, this is a one-account sale, not a scalable franchise play. The total addressable market is exactly one unit, and growth is not indicated in the current filing.
Who controls software purchasing
Purchasing authority rests with the HQ leadership team. The FDD lists Sandra Cagan as Founder and CEO, Jeffrey Cagan as President, Suzanne Bernal as Principal and Managing Partner, and Matthias Bernal as Principal and Managing Director. In a single-unit operation, these individuals collectively make technology decisions. There is no separate IT or procurement department noted. Any vendor pitch must resonate with this small, hands-on ownership group.
Mandated and current tech stack
The 2026 FDD mandates several systems. For point-of-sale, loyalty, and marketing, the franchise uses Square by Block, Inc. Booking is handled through Bookeo. Financial management relies on QuickBooks Online by Intuit Inc. and Qvinci for consolidated reporting. These are the named, mandated vendors. A vendor selling adjacent or replacement software must demonstrate clear integration paths or compelling ROI to displace these embedded tools.
Procurement, renewals, and timing
Item 8 of the FDD provides no extract on procurement, so whether the franchise uses designated suppliers, approved suppliers, or an open model is not disclosed. The initial franchise term is 10 years, with a 5-year renewal conditioned on compliance, notice, training, equipment upgrades, signing the then-current agreement, a release, and a renewal fee. With no franchised units, there is no multi-operator renewal cycle to track. Timing for a software pitch depends entirely on the HQ leadership's internal planning and budget cycles.
How to read the Orlando Cat Cafe FDD
The full 2026 FDD is available below. It details the single-unit structure, the mandated technology vendors, and the executive team. For software vendors, the key items are Item 11 (the mandated tech stack) and Item 1 (the decision-makers). The document confirms a tightly controlled, founder-led operation with no current franchisee base. Use this data to qualify whether a one-unit account fits your sales model. For a ranked target list of franchise systems with larger addressable footprints, FranCloud can help.
Questions vendors ask
Orlando Cat Cafe, answered from the filing
Founder and CEO Sandra Cagan, President Jeffrey Cagan, and Managing Partners Suzanne Bernal and Matthias Bernal form the buying center. With a single unit, decisions are centralized with this leadership team.
The 2026 FDD mandates Square by Block, Inc. for POS, loyalty, and marketing. Bookeo is mandated for booking, QuickBooks Online for accounting, and Qvinci for financial reporting.
There is 1 total unit, which is company-owned. No franchised units are reported in the 2026 FDD, placing it in the single-unit operator segment.
The procurement model is not disclosed in the most recent FDD. Item 8 contains no extract, so designated or approved supplier requirements are unknown.
Renewal conditions require compliance, notice, training, upgrades, and a release. The initial term is 10 years with a 5-year renewal. With no franchised units, contract windows are tied to HQ's internal calendar.
The 2026 FDD is filed with state franchise regulators. You can review the embedded PDF viewer below for the full legal document and mandated technology disclosures.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
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Operator footprint
Who runs the locations
1 operators run 1 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
Top states by locations
| FL | 1 |
|---|
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.