From the filings
Oakling's 2025 FDD names Haley Lai as Managing Partner and President over a 77-unit, all-franchised, all-single-unit system based in New York. Unit count is down 9.4% year over year, and Item 8 runs an approved-supplier list for equipment and supplies.
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Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
11%of gross sales (FY2025)
15% reference
Franchisor behaviours
14 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 12 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
By the 10th day of each month, you must submit to us accurate records reflecting the previous month's entire Gross Billings and all other information we require.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may designate ourselves or an affiliate as an exclusive or nonexclusive supplier of any of the products or services used to operate your Franchise, and may make a profit supplying these products and services to you.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may modify these specifications upon reasonable written notice to you.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
The Master Franchisor also received rebates from several suppliers who provide regional franchisees and unit franchisees with marketing materials, paper products, cleaning chemicals and cleaning equipment.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
15Item 8
The cost of all goods and services purchased under our specifications will range from 80% to 90% of your total purchases in starting your Franchise and range from 15% to 40% of your total purchases during the operation of your Franchise.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay a fee not to exceed the reasonable cost of the inspection and the actual cost of the testing.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you propose to purchase or lease any equipment, supplies, inventory or other products or services from an unapproved supplier or manufacturer, or that does not comply with our specifications, you must submit a written request for our approval, or request the proposed supplier or manufacturer to do so.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
15.2.9 you deny us the right to inspect your Franchise or to inspect or audit the
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
we may change the contents of the Operations Manual; (ii) we may modify the System
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase or lease certain equipment, chemicals, supplies, inventory, advertising materials, and any other products and services used to operate the Unit Franchise only from suppliers and manufacturers that we approve in writing.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase or lease certain equipment, chemicals, supplies, inventory, advertising materials, and any other products and services used to operate the Unit Franchise only from suppliers and manufacturers that we approve in writing.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You authorize us to collect the money due on Accounts, and deduct and pay ourself Royalty Fees, Support Fees, advertising fees, collection costs, and any other payments then due to us (including under any Promissory Note, Account Acceptance Agreement or other agreement).
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
ITEM 15 OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS We require that you have at least one person actively involved in the management of the Franchise, who may be the owner of an entity-franchisee or a manager you have selected (or who has been selected by the owners of an…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may in our sole discretion, offer and/or require that you or your Operating Principal and/or previously trained employees attend and complete additional training courses in connection with your Franchised Business and/or any Franchised Business you develop after your first Franchised Business that we either…
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Oakling is a New York-headquartered home-services franchise with 77 total units, all franchised, down 9.4% year over year. Every one of its 74 mapped operators runs a single location — there is no multi-unit concentration in this system — and New York leads with 10 located units.
Oakling names Haley Lai as Managing Partner and President, with Adriana Caceres and Delilah Nieves as Operations Managers. With all 74 mapped operators single-unit, there is no large multi-unit group to route a pitch through instead of corporate.
No tech systems are named in this filing. Item 11 of the FDD sets Oakling's technology requirements.
Item 8 runs an approved-supplier list covering equipment, chemicals, supplies, inventory, and advertising materials, sourced from franchisor-approved vendors. Franchisees may propose alternate suppliers for approval. The initial term is 5 years, with two further 5-year renewal periods available to franchisees who give timely notice, resolve any breaches, and sign the then-current franchise agreement and pay a renewal fee.
The 2025 FDD makes no financial performance representation under Item 19. It is filed with state franchise regulators; use the embedded PDF viewer below to read Items 2, 8, 11, and 17 directly.
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Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
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FDD alert
We’ll email you the moment Oakling files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
74 operators run 74 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 10 |
|---|
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.