From the filings
Mister Softee Franchise, L.L.C. operates 617 franchised units, with all consumable inventory sourced through its approved-supplier network. Item 11 of the FDD sets its technology requirements, and Item 2 names its officers — see the embedded filing below for details.
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Live signals
Franchisor behaviours
12 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 17 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall maintain for at least three (3) fiscal years from their preparation complete financial records for the operation of the Franchised Business in accordance with generally accepted accounting principles and must provide Mister Softee, at Mister Softee’s request, with periodic sales reports signed by you and in…
How the franchisor buys
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
3709613.65Item 8
During the most recent fiscal year ended December 31, 2025, MSSM generated $ 3,709,613.65 from our franchisees’ required purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesFranchise agreement
Mister Softee and/or its affiliates may from time to time receive consideration from suppliers resulting from your purchases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
Mister Softee estimates that your required purchases and leases will account for approximately 80% to 90% of the total cost of establishing your business, and approximately 30% to 50% of the total cost of operating your business after that time.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
If Mister Softee incurs any costs in connection with evaluating a supplier at your request, you must reimburse Mister Softee its reasonable testing costs regardless of whether the supplier is subsequently approved.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase any item for which Mister Softee has established approved suppliers, from an unapproved supplier, you must provide Mister Softee the name, address and telephone number of the proposed supplier, a description of the item(s) you wish to purchase, and the purchase price, if known.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Mister Softee and its designees have the right to inspect and/or audit your business records at any time during normal business hours, to determine whether you are current with suppliers and are otherwise operating in compliance with the terms of this Agreement and the Operations Manual.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Mister Softee has the right to modify the contents of the Operations Manual from time to time, although modifications will not alter your fundamental rights under this Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must notify Mister Softee of this location prior to commencing operation of the franchised business, and if you do not comply with this obligation, Mister Softee may terminate the Franchise Agreement after giving you notice of default and offering you a thirty (30) day cure period.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You may purchase soft-serve ice cream mix and other consumable inventory only from approved suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase the truck and equipment from MSSM.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Mister Softee reserves the right to offer, from time to time, additional tuition-free training programs and/or refresher courses to you and/or your employees.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
Mister Softee Franchise, L.L.C. operates 617 units, all franchised. Franchised outlets grew 2.662% year over year, and the operator data maps roughly 143 located units across 143 mapped operators.
Item 2 of the FDD names Mister Softee's officers, and Item 11 sets its technology requirements for the system — see the embedded filing below for the exact terms and named contacts.
Item 11 of the FDD sets Mister Softee's technology requirements, including a GPS device on each truck that lets customers track Mister Softee trucks through a mobile app; the embedded filing below carries the exact terms.
Item 8 runs an approved-supplier list: franchisees must purchase the truck and equipment from MSSM, soft-serve ice cream mix and other consumable inventory only from approved suppliers, and a minimum inventory of Proprietary Products from Mister Softee, an affiliate, or approved or designated suppliers. Franchisees may propose alternate suppliers for approval. Item 17 of the FDD sets Mister Softee's renewal, transfer, and termination terms.
The embedded PDF viewer below carries Mister Softee's 2026 Franchise Disclosure Document. Vendors evaluating a pitch to Mister Softee can talk to FranCloud for a ranked target list.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Mister Softee files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
143 operators run 143 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
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Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.