From the filings
Software purchasing control at MD and NY-2023Network In Action Intl is not explicitly detailed in the most recent FDD, though Manager Gerarda Sanchez is the sole HQ executive on file. The franchise mandates the Network In Action System, creating a clear integration point for vendors. With 89 total units and 7.5% year-over-year unit growth, the addressable market is modest but expanding.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
15%of gross sales (FY2023)
15% reference
Franchisor behaviours
19 requirements the franchisor states in this filing, each in its own words; 7 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must provide us with independent access to your Computer System in the form and manner that we may request, provided we will only access information related to your Network In Action Business.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Submit to Franchisor on March 15th of the year following the end of each calendar year, unless Franchisor designates in writing a different due date, during the term of this Agreement, a profit and loss statement for such year and a balance sheet as of the last day of such year.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We reserve the right to change our specifications in the future to take advantage of technological advances or to adapt the system to meet operational needs and changes.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our last fiscal year, neither we nor our affiliates derived any revenues from the required purchases and leases of products and services by franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive payments or other compensation from suppliers on account of the suppliers’ dealings with us, you, or other Network In Action Businesses in the Network In Action System.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
75Item 8
We estimate that your purchases from approved suppliers will represent approximately 75% to 100% of your total purchases in establishing the Franchised Business, and approximately 75% to 100% in the continuing operation of the Franchised Business.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to purchase unapproved products or Business Items from other than approved suppliers, you must submit to us a written request to approve the proposed product or supplier, together with such evidence of conformity with our specifications as we reasonably require.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee hereby authorizes Franchisor to instruct issuers of any telephone and internet domain name services, and other providers to transfer any such telephone numbers, domain names, websites, addresses, and any other identifiers to Franchisor upon termination of this Agreement, without need for any further…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall facilitate and allow periodic Network In Action Group member surveys and satisfaction audits to be made by Franchisor, as determined by Franchisor.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
We may conduct, as we deem advisable, periodic inspections of the Franchised Business.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We may revise the contents of the Manuals, and you must comply with each new or changed standard.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee shall comply with all of Franchisor’s pre-commencement requirements, conditions and procedures (including, without limitation, those regarding Host Venue approval, training, communications and marketing) prior to the commencement and establishment of each Network In Action Group, as set forth in this…
Operations
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Franchisee shall purchase all equipment, signs, supplies, services, products, marketing materials and promotional programs for the establishment and operation of the Franchised Business from Suppliers designated or approved in writing by Franchisor
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must utilize and purchase all credit/debit card merchant services from the payment system or financial institution supplier approved and designated by us.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee shall establish an arrangement for electronic funds transfer or deposit of any payments required under this Agreement.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee acknowledges, affirms, warrants and understands that Franchisee may staff the Franchised Business with as many employees as Franchisee desires at any time so long as Franchisor’s minimal staffing levels are achieved.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must provide us with independent access to your Computer System in the form and manner that we may request, provided we will only access information related to your Network In Action Business.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you request additional supervision or supplemental training at a later time, we may charge you our then-current per diem training fee, which is currently $500, for the additional training provided; and you will also have to reimburse us for all of our costs and expenses associated with the additional training…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We may hold mandatory annual conventions, at which we may provide refresher training. You must attend these conventions.
MD and NY-2023Network In Action Intl presents a focused opportunity for software vendors, with a total footprint of 89 units—86 franchised and 3 company-owned. The system grew units by 7.5% year-over-year, signaling active expansion. Average unit volume sits at $60,117.75, and the franchise operates under a 15.0% royalty on a 10-year initial term. The operator base is highly fragmented: 84 mapped operators run these locations, with only 2 identified as multi-unit operators (each in the 2-9 unit band). The remaining 82 operators run a single unit. This structure means a sale to the franchisor does not guarantee broad adoption, but it also means a compelling value proposition could resonate quickly with individual operators if the franchisor opens the door.
The 2023 FDD lists Gerarda Sanchez as Manager, the only HQ executive on file. No CIO, CTO, or VP of Technology is named, and the document does not describe a formal technology committee. The decision-making level for software purchases is therefore unknown based on available data. For a vendor, the initial point of contact is likely Gerarda Sanchez at the Texas headquarters, but the fragmented, single-unit-dominated operator base suggests that any top-down mandate would need to be paired with strong field-level buy-in. Without a disclosed procurement hierarchy, vendors should prepare to articulate value both to HQ and directly to the 82 single-unit operators.
The franchise mandates the Network In Action System. This is the only named technology in the 2023 FDD, and no other POS, CRM, or operational platforms are disclosed. For software vendors, this creates a clear integration or replacement conversation. If your product complements or improves upon the mandated system, you have a direct path to relevance. If you sell adjacent tools—such as scheduling, inventory, or financial software—the lack of other named mandates means the stack may be largely open, but you will need to confirm this in discovery, as the FDD does not provide further detail.
Item 8 of the FDD, which typically outlines designated suppliers, approved suppliers, or open procurement, contains no extract. The procurement model is therefore not disclosed. On renewals, Item 17 provides two sequential 5-year renewal terms, each contingent on notice, satisfaction of monetary obligations, compliance with the Franchise Agreement, a mutual release, signing a new Franchise Agreement, and paying a renewal fee. With an initial term of 10 years, the first major renewal window for current franchisees will begin roughly a decade after their signing date. Vendors should time outreach around these renewal inflection points, when operators are already revisiting contractual obligations and may be more open to operational changes.
The 2023 FDD is embedded below. It was filed with state franchise regulators and contains the full legal and operational disclosures for the franchise system. For software vendors, the most relevant sections are Item 11 (franchisor’s obligations) to understand the mandated tech environment, Item 8 (restrictions on sources of products and services) for procurement signals, and Item 17 (renewal, termination, transfer) to gauge contract timing. The executive team disclosure in Item 1 identifies the key contact, and the unit growth tables in Item 20 provide the quantitative basis for sizing the opportunity. Use this document as your primary source to validate any assumptions before building a pitch.
For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Questions vendors ask
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FDD alert
We’ll email you the moment MD and NY-2023Network In Action Intl. files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
83 operators run 84 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 17 |
|---|---|
| FL | 5 |
| GA | 4 |
| CO | 3 |
| CA | 2 |
Related Professional services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.