MD and NY-2023Network In Action Intl.

The vendor opportunity at MD and NY-2023Network In Action Intl

MD and NY-2023Network In Action Intl presents a focused opportunity for software vendors, with a total footprint of 89 units—86 franchised and 3 company-owned. The system grew units by 7.5% year-over-year, signaling active expansion. Average unit volume sits at $60,117.75, and the franchise operates under a 15.0% royalty on a 10-year initial term. The operator base is highly fragmented: 84 mapped operators run these locations, with only 2 identified as multi-unit operators (each in the 2-9 unit band). The remaining 82 operators run a single unit. This structure means a sale to the franchisor does not guarantee broad adoption, but it also means a compelling value proposition could resonate quickly with individual operators if the franchisor opens the door.

Who controls software purchasing

The 2023 FDD lists Gerarda Sanchez as Manager, the only HQ executive on file. No CIO, CTO, or VP of Technology is named, and the document does not describe a formal technology committee. The decision-making level for software purchases is therefore unknown based on available data. For a vendor, the initial point of contact is likely Gerarda Sanchez at the Texas headquarters, but the fragmented, single-unit-dominated operator base suggests that any top-down mandate would need to be paired with strong field-level buy-in. Without a disclosed procurement hierarchy, vendors should prepare to articulate value both to HQ and directly to the 82 single-unit operators.

Mandated and current tech stack

The franchise mandates the Network In Action System. This is the only named technology in the 2023 FDD, and no other POS, CRM, or operational platforms are disclosed. For software vendors, this creates a clear integration or replacement conversation. If your product complements or improves upon the mandated system, you have a direct path to relevance. If you sell adjacent tools—such as scheduling, inventory, or financial software—the lack of other named mandates means the stack may be largely open, but you will need to confirm this in discovery, as the FDD does not provide further detail.

Procurement, renewals, and timing

Item 8 of the FDD, which typically outlines designated suppliers, approved suppliers, or open procurement, contains no extract. The procurement model is therefore not disclosed. On renewals, Item 17 provides two sequential 5-year renewal terms, each contingent on notice, satisfaction of monetary obligations, compliance with the Franchise Agreement, a mutual release, signing a new Franchise Agreement, and paying a renewal fee. With an initial term of 10 years, the first major renewal window for current franchisees will begin roughly a decade after their signing date. Vendors should time outreach around these renewal inflection points, when operators are already revisiting contractual obligations and may be more open to operational changes.

How to read the MD and NY-2023Network In Action Intl FDD

The 2023 FDD is embedded below. It was filed with state franchise regulators and contains the full legal and operational disclosures for the franchise system. For software vendors, the most relevant sections are Item 11 (franchisor’s obligations) to understand the mandated tech environment, Item 8 (restrictions on sources of products and services) for procurement signals, and Item 17 (renewal, termination, transfer) to gauge contract timing. The executive team disclosure in Item 1 identifies the key contact, and the unit growth tables in Item 20 provide the quantitative basis for sizing the opportunity. Use this document as your primary source to validate any assumptions before building a pitch.

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