Mastercare

The vendor opportunity at Mastercare

Mastercare is a home-services brand headquartered in Texas with a total of 5 units, all of which are company-owned. The number of franchised locations is not disclosed in the 2025 Franchise Disclosure Document. For a software vendor, the immediate addressable market is small: 5 locations under direct corporate control. The system shows no disclosed year-over-year unit growth, and the operator footprint consists of just 1 mapped operator in Wisconsin, with no multi-unit operators on file. This is a compact, centrally managed target where a single deal can cover the entire system.

Average unit volume is not reported in the FDD. The royalty rate is 5.0% of gross revenue, and the initial franchise term runs 10 years. The brand appears independently owned, with no parent company on file. Vendors should weigh the limited unit count against the potential for a streamlined, HQ-driven sales cycle.

Who controls software purchasing

Software purchasing decisions at Mastercare sit with the brand's principals. The FDD Item 1 lists Anwar Kazi (Principal) and Ashrafun Kazi (Principal) as the executives on file. In a system of this size, without a layered corporate structure, these individuals are the de facto buying center for any technology evaluation or procurement. There is no separate CIO, CTO, or VP of Technology named in the disclosure. A vendor's outreach should be directed to the Kazis at the Texas headquarters, as they hold the authority to mandate or approve systems across all company-owned units.

Mandated and current tech stack

Mastercare's 2025 FDD mandates two specific software systems. Generations Service is the required operational platform, and QuickBooks Enterprise by Intuit Inc. is the mandated accounting solution. These are the only named technology vendors in the disclosure. No point-of-sale system, CRM, or other operational tools are identified as mandatory or recommended. For a software vendor, this means the operational stack is partially defined, but there may be gaps around field-service management, scheduling, or customer communications that are not addressed by the current mandates. Any pitch should acknowledge the existing Generations Service and QuickBooks Enterprise requirements and position your product as a complement or a superior alternative that the principals could mandate system-wide.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract that would clarify Mastercare's procurement model. It is unknown whether the brand uses a designated supplier, approved supplier, or open procurement process. Vendors will need to ask directly during discovery. On the renewal side, Item 17 provides some timing signals. The initial franchise agreement term is 10 years. To renew, a franchisee must sign a new agreement, be current on payments, pay a renewal fee, and provide notice of intent to renew within 150 days of the agreement's end. The franchisor may require materially different terms in the new agreement, though the territory boundaries remain the same and the continuing royalty will not exceed what is charged to similarly situated renewing franchisees. With only company-owned units currently operating and no franchised locations disclosed, the renewal cycle is not a near-term driver of software switching. The single-operator, single-location footprint in Wisconsin suggests that any software contract windows will be dictated entirely by HQ's internal budgeting calendar rather than by franchisee turnover.

How to read the Mastercare FDD

The full 2025 Mastercare Franchise Disclosure Document is embedded below. This is the primary source for all facts cited on this page, including the executive roster, mandated technology systems, unit counts, and renewal terms. The FDD was filed with state franchise regulators and represents the brand's current disclosure to prospective franchisees. Software vendors should review Item 1 for the full executive team, Item 11 for all mandated and recommended technology systems, and Item 17 for renewal and transfer conditions that can create software evaluation windows. For a ranked target list of franchise systems that match your software's ideal customer profile, talk to FranCloud.