ILLY

The vendor opportunity at ILLY

ILLY operates as a quick-service restaurant brand with 17 franchised units and no company-owned locations, according to its 2025 Franchise Disclosure Document. The average unit volume sits at $1,320,440, with a 6.0% royalty rate and an initial franchise term of 10 years. For software vendors, the addressable market is compact: 17 locations, all under franchise agreements, with purchasing decisions centralized at the New York headquarters. The brand’s year-over-year unit growth is not disclosed in the most recent FDD, but the existing base represents a stable, if small, target for technology sales.

Who controls software purchasing

Software purchasing authority at ILLY rests with corporate leadership. The FDD’s Item 1 lists Interim President and Chief Executive Officer Sandro Gastaldi, who also serves as Director, Chief Financial Officer, and Treasurer. Mark Romano, Vice President of Education, Quality and Sustainability, is another likely influencer for operational and training-related technology. No dedicated Chief Information Officer or technology-specific executive is named, suggesting that Gastaldi and Romano are the primary contacts for software vendors. The operator footprint is not mapped in our corpus, meaning no multi-unit franchisee names are available to target independently.

Mandated and current tech stack

The 2025 FDD mandates Toast by Toast, Inc. as the point-of-sale system across all franchised units. This is the only technology system explicitly named in the disclosure. Vendors offering complementary solutions—such as inventory management, labor scheduling, or customer engagement platforms—should note the Toast integration requirement. No other mandated or recommended systems appear in the FDD, leaving room for vendors to propose add-on tools that align with the existing POS infrastructure.

Procurement, renewals, and timing

ILLY’s procurement model is not detailed in the FDD. Item 8, which typically outlines designated or approved suppliers, contains no extract in the available data. This means the brand’s approach to vendor selection—whether open, approved, or designated—is not publicly disclosed. For renewal timing, the initial franchise term is 10 years, with a single 5-year renewal option. The renewal conditions state that franchisees must sign the then-current Retail Location Agreement, which may include higher royalty fees and other changed terms. This creates natural windows for software re-evaluation at the 10-year and 15-year marks, though the small unit count means these events will be infrequent.

How to read the ILLY FDD

The 2025 ILLY Franchise Disclosure Document is embedded below for full review. It includes detailed information on the franchisor’s history, fees, obligations, and financial performance representations. Software vendors should focus on Item 11 (franchisor’s assistance, advertising, computer systems, and training) for technology mandates, Item 8 for procurement restrictions, and Item 17 for renewal and termination terms that affect contract timing. The document is filed with state franchise regulators and provides the most authoritative source for due diligence before pitching ILLY. For a ranked target list of franchise brands matched to your software category, FranCloud can help.