ServSafe Online ... must maintain food safety and handling program certifications (ServSafe or similar approved program)
Ike's Love & Sandwiches
Quick service restaurantSoftware purchasing at Ike's Love & Sandwiches is controlled at the corporate level by a small leadership team, with Principal Officer Ike Shehadeh and Director of Franchising Tucker Bascom listed in the 2025 FDD. The chain currently mandates only ServSafe Online, leaving a wide-open technology landscape across its 103 locations. With 96 company-owned units and just 7 franchised, the addressable market for a vendor pitch is heavily concentrated in a single-entity decision-maker.
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
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Live signals
The vendor opportunity at Ike's Love & Sandwiches
Ike's Love & Sandwiches operates 103 quick-service restaurants, 96 of which are company-owned. For a software vendor, that ownership structure matters: the decision to adopt a new platform sits with a single corporate entity, not a fragmented base of franchisees. The average unit volume sits at $855,041.51, and the royalty rate is 8.0% on a 10-year initial term. The chain’s technology stack, as disclosed in the 2025 FDD, is remarkably thin—only ServSafe Online is mandated—which means the right vendor conversation can shape the operational backbone of a growing brand.
Who controls software purchasing
The 2025 FDD names two individuals in Item 1: Ike Shehadeh, listed as Principal Officer, and Tucker Bascom, Director of Franchising. No chief information officer, chief technology officer, or VP of operations appears in the filing. In a 103-unit chain with this profile, software purchasing authority almost certainly rests with Shehadeh or a direct report. Vendors should prepare a pitch that speaks to a founder-led leadership team—emphasizing speed to value, minimal integration burden, and clear ROI rather than enterprise procurement processes.
Mandated and current tech stack
Item 11 of the FDD requires franchisees to complete ServSafe Online training, the only technology system explicitly mandated by the franchisor. No point-of-sale provider, online ordering platform, loyalty engine, inventory management tool, or HRIS is named anywhere in the filing. This absence is the headline for any vendor: Ike’s has not locked itself into a legacy stack. A vendor that can demonstrate category leadership and a frictionless rollout across 103 locations—especially one that can handle the 96 corporate units as a single deployment—has a wide-open lane.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract, so no designated or approved supplier list is on file. That suggests an open procurement model, at least for categories not covered by the ServSafe mandate. The renewal cycle offers a second timing signal. Item 17 states that a franchisee in good standing may sign a 10-year successor agreement, but the franchisor can require a renovation or upgrade as a condition. For a vendor, that renovation trigger is a natural insertion point: when a store refreshes its physical space, it often refreshes its technology. The successor agreement may also carry materially different terms, which could include new technology obligations.
How to read the Ike's Love & Sandwiches FDD
The full 2025 FDD is embedded below. Vendors should focus on three sections. Item 1 confirms the lean leadership team and ownership structure. Item 11 lists the ServSafe Online mandate and any other technology requirements—currently none beyond food-safety training. Item 17 outlines the renewal conditions and the 10-year term, which shape the long-term sales cycle. Because the franchisor can withdraw from a geographic area at its sole discretion, a vendor’s deployment plan should account for potential territory shifts over time. For a ranked target list that matches your software category to franchises with the highest probability of near-term conversion, FranCloud can help.
Questions vendors ask
Ike's Love & Sandwiches, answered from the filing
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.