From the filings
Software purchasing decisions at Home Cleaning Centers of America are controlled at the franchisor level, led by Director, President and Treasurer Michael J. Calhoon. The system currently mandates a proprietary PIC software program across its 21 franchised locations. With no company-owned units, the addressable market for vendors is strictly these 21 franchisee operations, all governed by a 10-year initial term agreement.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2026)
15% reference
Franchisor behaviours
10 requirements the franchisor states in this filing, each in its own words; 10 explicit no's; 14 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 22
Franchisor shall furnish to Franchisee in its Operations Manual information as to its standard bookkeeping forms, profit and loss, balance sheet and cost control procedures, and Franchisee shall adhere to the forms so provided.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 22
Franchisee shall mail or deliver to Franchisor in the form and procedure prescribed by the Franchisor, accurate monthly profit and loss statements and balance sheets for the monthly period accounted for, both of which shall be submitted on or before the twentieth (20th) day of the month succeeding the month accounted…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We have received a mark-up of 10% on all Zep Manufacturing cleaning supplies that we sell to our franchisees.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
106688Item 8
In the year ending December 31, 2024, we derived $106,688 in gross revenues from the sale of equipment and supplies, or about 18% of our total revenues of $579,280
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that the purchase of Zep supplies from us will constitute approximately 90% of your ongoing purchase of inventory and supplies.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We periodically review these approved suppliers and ask that you check with us first before purchasing products from someone not yet approved, and then give us a reasonable time to respond.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 22
Franchisor shall also have the right to require Franchisee to assign to Franchisor the telephone number or numbers used by Franchisee in the operation of the franchised business.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 22
Franchisor shall have the right to examine and audit all such records, accounts and books at all reasonable times.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisee further agrees that changes in such standards, specifications and procedures as set forth in the Operations Manual may become necessary from time to time and agrees to operate its Home Cleaning Centers of America business in accordance with such modifications, revisions and additions to the Operations…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee agrees that it will cause its employees to wear apparel which conforms to the design and
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Home Cleaning Centers of America operates a compact network of 21 franchised locations, with no company-owned units disclosed in the 2026 FDD. For software vendors, the total addressable market is limited to these 21 franchisee operations. The system is headquartered in Kansas and falls within the home services segment. While the average unit volume is not disclosed, the royalty rate stands at 5.0% on a 10-year initial term. Year-over-year unit growth is not reported in the available data.
Technology decisions appear centralized at the franchisor level. The FDD lists Michael J. Calhoon as Director, President, and Treasurer, making him the primary executive contact for any enterprise software pitch. Jeannette Calhoon holds the roles of Director, Vice-President, and Secretary. Additional leadership includes Dennis Jay Friesen as Vice President and Robin Friesen as District Manager. No dedicated CIO or CTO is named, suggesting that the president’s office directly oversees technology mandates. Vendors should prepare to engage this small executive team rather than a decentralized network of franchisee buyers.
The system mandates a proprietary software program identified as the Home Cleaning Centers proprietary (PIC) software program. No third-party point-of-sale, CRM, or operational platform is named in the FDD. This proprietary mandate signals a closed tech environment, meaning any external software vendor must either integrate with or replace the existing PIC system. The lack of named third-party vendors in the FDD suggests limited incumbent competition, but also indicates that the franchisor has invested in building internal tools.
Procurement rules are not detailed in the available Item 8 extract, leaving the supplier designation model unclear. However, the renewal structure provides a potential entry point. Franchisees operate under a 10-year initial term and, if in good standing, can renew for two additional 10-year terms. Renewal requires signing a new agreement, which may contain materially different terms. These renewal inflection points could open windows for re-evaluating technology requirements across the system. Vendors should monitor contract cycles tied to these 10-year blocks.
The 2026 Franchise Disclosure Document is the definitive source for understanding this system’s legal and operational constraints. Key items for software vendors include Item 11 (the franchisor’s obligations), which details the mandated PIC software, and Item 17 (renewal), which outlines the 10-year term structure. Item 8 may contain additional procurement restrictions not captured in our extracts. The full FDD is embedded below for your review. For a ranked target list of franchise systems matched to your software category, contact FranCloud.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Home Cleaning Centers of America files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
14 operators run 14 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CO | 3 |
|---|---|
| MO | 3 |
| IL | 2 |
| IN | 2 |
| KS | 1 |
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.