QuickBooksIntuit
Mandatoryvirus software that is compatible with our approved vendor’s platform and software. You must use for your accounting and bookkeeping a program or software that is compatible with QuickBooks Pro. You m
From the filings
+2.625% units YoYHQ-led decisions
Heaven's Best Carpet Cleaning
Home servicesHeaven's Best Carpet Cleaning controls software purchasing from headquarters: franchisees must run accounting software compatible with QuickBooks Pro and must use the franchisor's designated vendors for customer relationship management and website hosting. The system spans 432 units, 430 of them franchised, in the home-services segment.
For software vendors selling into US franchise brands.
Live signals
Total units
432
430 franchised
Unit growth YoY
+2.625%
vs prior filing
AUV
—
Item 19, 2026
Royalty
—
of gross sales
Ad fund
—
national + local
Initial fee
$36K
per unit
Investment range
$56K–$112K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Item 19
No claims
from the filing
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must use for your accounting and bookkeeping a program or software that is compatible with QuickBooks Pro.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information and data that will be generated and stored in your information processing and communication system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You will furnish to us as outlined in the Operations Manual, an itemized report of the sales and revenue for the prior month.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Because of the proprietary nature of certain products and inventory items and to ensure uniformity and quality of the equipment, products, and inventory used in our franchise system, we are currently the only approved supplier for and the Franchise Agreement requires that you purchase from us all cleaning solutions…
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to designate exclusive suppliers (including third parties, us or our affiliates) for any products or services to ensure quality and uniformity of products, services, production, shipping and storage for the benefit of the franchise system.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1040541Item 8
In fiscal year 2025, we received revenues in the amount of $1,040,541 from the sale of such products and services to our franchisees and from supplier rebates, which was approximately 56.5% of our total revenues of $1,842,590.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliate may receive rebates, price adjustments, or discounts on products or services sold to you by recommended or approved suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
75Item 8
We estimate that purchases from us, our affiliate, approved suppliers will be from 75 to 100 percent of the total purchases you make to operate your franchise.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
Except for single-source products, you may request our approval by written notice to obtain products, equipment, supplies or materials from sources that we have not previously approved.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In any event, you acknowledge and agree that we own and control the Approved Numbers and that we will continue to own and control the Approved Numbers after the expiration or termination of this Agreement.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Inspect the Franchise and conduct activities to ensure compliance with the terms of the Franchise Agreement and the Operations Manual to assure consistent quality and service throughout our franchise system.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may amend the Operations Manual, including changes which may affect minimum standards and requirements for your franchise operations.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You will not establish or use any other web site or web page or social media without our prior written approval.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase all Heaven’s Best equipment, inventory, and all other items used in your franchised business in accordance with our specifications and guidelines to ensure the quality and uniformity of services in the Heaven’s Best franchise system.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
You authorize us to initiate debit entries and/or credit collection entries to your designated primary business operating checking or savings account (“Designated Account”) for the payment of all fees, royalties, equipment, product, and inventory purchases, or other amounts due under this Agreement or related to the…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You will require that all those individuals who directly provide services to customers of your franchise wear a standard uniform as described in the Operations Manual.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information and data that will be generated and stored in your information processing and communication system.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
You must utilize our designated vendors for your customer relationship management software for scheduling and managing customers and jobs.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may provide refresher training programs or seminars and may require that you or your managers attend and complete them to our satisfaction.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Your attendance at each convention is required.
The filing answers no to 8 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Franchise agreement
- Must the franchisee buy products from a designated distributor?Item 8
- Does the franchisor require minimum staffing levels or specific roles?Item 15
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Heaven's Best
Heaven's Best Carpet Cleaning operates 432 units, 430 of them franchised, in the home-services segment. Item 19 of the FDD makes no financial performance representation. Franchised outlets grew 2.625% year over year. The filing's mapped operator footprint shows 240 single-unit operators, concentrated in California (35), Texas (21), Florida (16), North Carolina (13), and Utah (9).
Who controls software purchasing
Franchisees must run accounting and bookkeeping software compatible with QuickBooks Pro, and must utilize Heaven's Best's designated vendors for CRM software that schedules and manages customers and jobs. Devices must meet Heaven's Best's minimum specifications and be compatible with required software, and franchisees must also run Adobe Acrobat and antivirus software compatible with the approved vendor's platform. None of the required hardware or software is proprietary to Heaven's Best, and functionally equivalent substitutes are allowed except for the required website platform and software. Officer and board member Dan Child is a named HQ contact for vendors.
Tech named in the FDD, and what is actually required
QuickBooks is mandated as the compatibility standard for franchisees' accounting software under Item 11.
Procurement, renewals, and timing
Item 8 runs a designated-suppliers-only model: franchisees must buy all cleaning solutions and supplies, equipment, products, inventory, and any item bearing the Heaven's Best name or logo directly from the franchisor, and must use Heaven's Best or an approved vendor for CRM software and for website creation, hosting, and management, though a franchisee may propose an alternate supplier for approval. Purchases from Heaven's Best, its affiliate, or approved suppliers make up an estimated 25% to 50% of the purchases to establish the franchise and 75% to 100% of the purchases to operate it. The initial term runs 5 years, with a 5-year renewal available to franchisees in good standing who give notice 3 to 6 months ahead, refurbish the franchise, and sign a new agreement.
How to read the Heaven's Best FDD
The embedded viewer below carries Heaven's Best's 2026 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Heaven's Best where the technology mandate and procurement structure line up with your product.
Questions vendors ask
Heaven's Best Carpet Cleaning, answered from the filing
Heaven's Best headquarters designates the CRM and website vendors franchisees must use and requires accounting software compatible with QuickBooks Pro. Officer and board member Dan Child is a named HQ contact for vendors.
Franchisees must use accounting and bookkeeping software compatible with QuickBooks Pro and must utilize Heaven's Best's designated vendors for CRM software that schedules and manages customers and jobs, plus an approved vendor for website hosting, management, and SEO.
432 total units, 430 franchised and 2 company-owned, in the home-services segment.
Item 8 runs a designated-suppliers-only model: franchisees must buy all cleaning solutions, supplies, equipment, and items bearing the Heaven's Best name directly from the franchisor, and CRM software and website services from Heaven's Best or an approved vendor, though a franchisee may propose an alternate supplier for approval.
The initial term runs 5 years, with a 5-year renewal for franchisees in good standing who give notice 3 to 6 months ahead, refurbish the franchise, and sign a new agreement. Franchised outlets grew 2.625% year over year.
The embedded PDF viewer below carries Heaven's Best's 2026 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Source
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FDD alert
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Operator footprint
Who runs the locations
240 operators run 240 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit240
Top states by locations
| CA | 35 |
|---|---|
| TX | 21 |
| FL | 16 |
| NC | 13 |
| UT | 9 |
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.