Haraz Coffee House

The vendor opportunity at Haraz Coffee House

Haraz Coffee House is a quick-service restaurant chain headquartered in Michigan. According to its 2025 Franchise Disclosure Document, the system comprises 17 total units—14 franchised and 3 company-owned—representing a 250% year-over-year unit growth rate. For software vendors, the immediate addressable market is small, but the rapid expansion signals a growing footprint. The average unit volume sits at $697,069.48, with a 4.0% royalty rate and a 10-year initial franchise term. The brand is independently owned with no parent company on file.

Geographically, the operator footprint is concentrated in five states: Texas leads with 9 units, followed by Illinois (7), Michigan (5), California (4), and North Carolina (4). All 45 mapped operators are single-unit franchisees; there are no multi-unit operators in the system. This structure means every location is directly influenced by the franchisor’s mandates, with no intermediate buying layer at a franchisee group level.

Who controls software purchasing

Software purchasing authority rests at the headquarters level. The 2025 FDD lists Hamzah Nasser as the sole executive, holding the titles of CEO and Member. In a system of this size, Nasser is the definitive decision-maker for any technology evaluation or procurement. Vendors should direct all outreach to him, as there are no other named officers, IT leads, or procurement specialists disclosed. The absence of a parent company or private equity sponsor further simplifies the buying center: one executive controls the tech roadmap.

Mandated and current tech stack

The FDD’s Item 11 disclosure mandates Toast as the point-of-sale system across all locations. Additionally, the brand supports Apple Pay and Google Pay as payment methods. No other operational, accounting, inventory, or HR systems are named as mandated or recommended. This leaves significant whitespace for vendors offering complementary solutions—such as scheduling, loyalty, or supply chain management—provided they can integrate with Toast. The lack of a mandated tech stack beyond POS suggests the franchisor may be open to evaluating new tools, though any adoption would require CEO approval.

Procurement, renewals, and timing

Item 8 of the FDD, which typically outlines procurement restrictions and designated suppliers, contains no extract. This means the franchisor’s procurement model—whether it designates suppliers, maintains an approved list, or allows open purchasing—is not publicly disclosed. Vendors will need to clarify this directly during the sales process.

Renewal terms offer a potential window for technology changes. The initial franchise agreement runs for 10 years. Upon renewal, franchisees may receive a 5-year term, but the FDD explicitly states they may be asked to sign a new Franchise Agreement with materially different terms, including potentially updated technology requirements. With 14 franchised units and a 250% growth rate, new store openings and upcoming renewals could create openings for software vendors who engage early. The renewal conditions are standard: franchisees must not be in default, must provide notice, maintain the location, satisfy payment and reporting requirements, meet training standards, sign a general release, and pay a renewal fee.

How to read the Haraz Coffee House FDD

The full 2025 FDD is embedded below for your review. Key sections for software vendors include Item 11 (mandated technology), Item 19 (financial performance representations, including the $697K AUV), and Item 17 (renewal and term conditions). Since Item 8 is silent, direct inquiry with the CEO will be necessary to understand any supplier approval processes. Use this data to qualify Haraz Coffee House against your ideal customer profile and to time your outreach around their expansion trajectory. For a ranked target list of franchise brands aligned with your software, talk to FranCloud.