HQ-led decisions

Gold Medal Swim School Franchises

Youth services

Software purchasing at Gold Medal Swim School Franchises is controlled at the headquarters level by Owner/Manager Mike Walker and Vice President/Training Coordinator Rebekah Ross. The franchise mandates booking software, business accounting systems, customer contact software, financial software, and POS software training, though specific vendor names are not disclosed in the 2023 FDD. The addressable market is extremely small: just 1 total unit (company-owned), with no franchised units reported.

Mandated & recommended tech

The systems vendors compete with

5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

booking software
Mandatory
BookingItem 11

We may change the booking software we require you to use, and you must comply with any requirements within sixty (60) days’ notice from us.

Business Accounting Systems and Setup Procedures
Mandatory
AccountingItem 11

Business Accounting Systems and Setup Procedures (25 pages)

customer contact software
Mandatory
CrmItem 11

You may also be required to purchase certain customer contact software and financial software, and to pay monthly charges associated with your Computer System.

financial software
Mandatory
AccountingItem 11

You may also be required to purchase certain customer contact software and financial software, and to pay monthly charges associated with your Computer System.

Point of Sale Software Training – Links
Mandatory
POSItem 11

Point of Sale Software Training – Links (150 pages)

Live signals

Total units
1
0 franchised
Unit growth YoY
vs prior filing
AUV
Item 19, 2023
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$30K
per unit
Investment range
$59K–$155K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Gold Medal Swim School

Gold Medal Swim School Franchises presents an extremely concentrated software sales opportunity. The 2023 Franchise Disclosure Document reports just 1 total unit, which is company-owned. The number of franchised units is not disclosed, and our operator corpus contains no mapped franchisee locations. For a software vendor, this means the entire addressable market is a single location headquartered in Arizona. There is no disclosed year-over-year unit growth, and the average unit volume (AUV) is not reported in the FDD. The royalty rate is 6.0%, and the initial franchise term runs 15 years.

Given the single-unit footprint, any software sale would likely be a one-time deployment rather than a scalable, multi-location rollout. Vendors should weigh the cost of enterprise sales cycles against the limited unit count before pursuing this brand.

Who controls software purchasing

According to Item 1 of the 2023 FDD, the key decision-makers at the franchisor level are Mike Walker, listed as Owner and Manager, and Rebekah Ross, listed as Vice President and Training Coordinator. In a single-unit system with no disclosed franchisee operators, these two individuals likely hold full authority over technology procurement, including software evaluation, purchasing, and implementation. There is no separate CIO, CTO, or procurement officer named in the filing. Vendors should direct all outreach to Walker and Ross, framing pitches around the operational needs of a youth-services swim school with a heavy training and scheduling component.

Mandated and current tech stack

The FDD mandates several categories of technology, though it does not name specific vendors. Franchisees—or in this case, the single company-owned unit—must use booking software, business accounting systems and setup procedures, customer contact software, financial software, and point of sale software training (described as “Links”). These mandates appear in the FDD as required operational systems, suggesting the franchisor has standardized at least five functional areas. However, without named vendors, it is unclear whether the current stack is homegrown, off-the-shelf, or a mix. A vendor selling into this brand would need to discover the incumbent systems during discovery calls, as the FDD provides no further detail.

Procurement, renewals, and timing

Item 8 of the FDD, which typically outlines procurement obligations such as designated suppliers or approved vendor lists, contains no extract in our data. This absence means the franchisor’s procurement model—whether it requires purchases from specific suppliers, maintains an approved vendor program, or allows open purchasing—is not publicly known from this filing. For a software vendor, this is a critical gap; you will need to ask directly whether the franchisor imposes vendor restrictions or charges supplier fees.

On the renewal side, Item 17 provides some timing signals. The franchise agreement has an initial term of 15 years, and renewal is for 10 years. To renew, the franchisee must give notice between 9 and 12 months before expiration, sign the then-current form of agreement (which may differ materially from the original), execute a general release of claims, pay a renewal fee, cure any defaults, and pay all amounts owed. With only one unit, the renewal window is a single, predictable event. If the company-owned unit operates under a franchise agreement with itself, that renewal cycle could be the only natural trigger for a software re-evaluation. Vendors should calendar the 9-to-12-month pre-expiration window once the unit’s contract start date is known.

How to read the Gold Medal Swim School FDD

The 2023 Gold Medal Swim School Franchise Disclosure Document is filed with state franchise regulators and is available in full through the embedded PDF viewer on this page. Key sections for software vendors include Item 1 (business background and executives), Item 8 (procurement restrictions—though absent here), Item 11 (mandated systems and training), and Item 17 (renewal and transfer conditions). Because this is a single-unit system with no disclosed franchisee network, the FDD is unusually short on multi-unit operational detail. Focus your review on the mandated technology categories and the named HQ personnel, as these are your only concrete entry points. For a ranked target list of franchise systems with stronger unit economics and clearer tech mandates, FranCloud can help you prioritize your outreach.

Questions vendors ask

Gold Medal Swim School Franchises, answered from the filing

Mike Walker (Owner, Manager) and Rebekah Ross (Vice President, Training Coordinator) are the named executives in the 2023 FDD and likely control technology decisions.
The FDD mandates booking software, business accounting systems and setup procedures, customer contact software, financial software, and point of sale software training. Specific vendor names are not disclosed.
The 2023 FDD reports 1 total unit, which is company-owned. The number of franchised units is not disclosed, and no operators are mapped in our corpus.
The FDD does not include an Item 8 procurement signal, so the designated-supplier vs. approved-supplier vs. open model is not publicly known from this filing.
Renewal requires notice 9–12 months before expiration, with a 10-year renewal term. With only 1 unit and no disclosed growth, contract windows are likely infrequent and tied to that single location's cycle.
The 2023 FDD is filed with state franchise regulators. You can read it directly in the embedded PDF viewer below on this page.
Source

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