Oracle MICROSOracle
Mandatoryyou may need to contact a vendor to determine the scope of the services they offer and the actual cost of those services. You must maintain a contract with MICROS Systems, Inc. (“MICROS”) to use MyMic
From the filings
+3.846% units YoYHQ-led decisions
Flying Biscuit
Quick service restaurantSoftware purchasing at Flying Biscuit is controlled at the headquarters level, with President Daryl Dollinger and Director of Operations Sohail Khizer identified in the 2025 FDD. The brand mandates Oracle MICROS for POS and the MyMicros.net Enterprise Information Portal, creating a defined tech environment. With 35 total units and 3.8% year-over-year unit growth, the addressable market is compact but concentrated under franchisor oversight.
For software vendors selling into US franchise brands.
Live signals
Total units
35
27 franchised
Unit growth YoY
+3.846%
vs prior filing
AUV
$1.90M
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$45K
per unit
Investment range
$767K–$1.17M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
1 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FacebookMeta
e, and we may cease to make the Subpage available to you. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn,
InstagramMeta
to make the Subpage available to you. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram, TikTok, Y
LinkedInLinkedIn
may cease to make the Subpage available to you. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram,
TikTokTikTok
Subpage available to you. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram, TikTok, Yelp! and oth
YelpYelp
available to you. Franchisee shall submit to Franchisor for approval before use, all social media posts and replies including sites such as Facebook, LinkedIn, Instagram, TikTok, Yelp! and other sites
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee agrees to establish a bookkeeping and recordkeeping system conforming to the requirements prescribed from time to time by Franchisor
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
In other words, we will have independent access to your sales information and data produced by the Portal and your POS system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee must provide Franchisor with those financial reports required by Franchisor from time to time.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may designate at any time and for any reason, a single or multiple suppliers for these items and require you to purchase exclusively from the designated supplier or suppliers, which exclusive designated supplier(s) may be us or an affiliate of ours.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates have the right to receive payments or other benefits like rebates, discounts, and allowances from authorized suppliers based upon their dealings with you and other franchisees and we may use the monies we receive without restriction for any purpose we deem appropriate or necessary.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
A charge not to exceed the reasonable cost of the evaluation and testing shall be paid by Franchisee.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
Franchisee shall first submit to Franchisor a written request for authorization to purchase such items, together with such information and samples as Franchisor may require.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee hereby grants to Franchisor the power and right to do the following: (i) Direct the Telephone Companies to transfer all Franchisee’s Interest in and to the Telephone Numbers and Listings to Franchisor;
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
As required by Franchisor, maintain a contract(s) with, or participate in any Franchisor contract(s), with any third-party(ies) offering customer service, shopper experience, food safety or other service programs designed to audit, survey, evaluate or inspect business operations.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisee shall allow representatives of Franchisor to inspect Franchisee’s books and records at all reasonable times in order to verify Gross Sales that Franchisee reports as well as to verify Franchisee’s advertising expenditures required by Section 11.3 below and any other matters relating to this Agreement and…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We have the right to modify the Operations Manual as we deem appropriate, although the modifications will not alter your status and rights under the Franchise Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You will receive the right to operate a Flying Biscuit restaurant only at a site we approve, in our sole discretion.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
No advertising or promotion may be conducted by you over the Internet/worldwide web or through other forms of electronic media, whether within or outside your Franchise Territory, without our express prior written consent, which we can withhold for any or no reason.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee is required to spend a minimum of $5,000 for the grand opening promotion.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend at least 2% of your Gross Sales each calendar quarter on local advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Franchisee agrees to honor and participate in these programs in accordance with such procedures and regulations specified by Franchisor in the Operations Manual or otherwise in writing.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Under the Coke Arrangement, all Flying Biscuit franchisees are required to pour Coca-Cola products.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Use only those ingredients, products, supplies, furnishings and equipment that (a) conform to the standards and specifications designated by Franchisor in the Operations Manual or otherwise, and (b) are purchased from suppliers designated or approved in writing by Franchisor.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
Finally, you must maintain credit card, debit card or other non-cash payment systems we require.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Under the Franchise Agreement, we require that all royalty and advertising fees and advertising cooperative contributions must be paid by automated bank draft.
Must the franchisee participate in a gift card program?
YesFranchise agreement
Participate in all national, regional or local advertising and promotional activities Franchisor requires.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
During operations hours, a Manager who has successfully completed the initial training program described in Section 14.1 of the Franchise Agreement, must at all times be at your Restaurant.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Require all employees of the Restaurant to wear uniforms and abide by the dress guidelines conforming to the specifications and standards Franchisor may from time to time designate in the Operations Manual or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee, at its expense, must purchase and use a computerized cash collection and data processing system (the “POS System”) that meets the standards and specifications provided by Franchisor from time to time in the Operations Manual or otherwise.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
In other words, we will have independent access to your sales information and data produced by the Portal and your POS system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
In addition, we may require you and your managers and employees to attend additional training programs and you may be charged a reasonable fee for the additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Franchisor may require Franchisee and/or one or more of the operating managers of the Restaurant to attend conferences which may be offered by Franchisor from time to time.
The filing answers no to 3 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 20
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Flying Biscuit
Flying Biscuit operates 35 quick-service restaurants, with 27 franchised and 8 company-owned locations. The brand posted an average unit volume of $1,901,798.75 in its 2025 Franchise Disclosure Document and grew units by 3.846% year-over-year. For software vendors, the total addressable footprint is 35 units—small by chain standards but tightly controlled from headquarters, which simplifies a top-down sale.
The royalty rate sits at 5.0% of gross sales, and the initial franchise term runs 10 years. These economics matter to vendors because they shape the franchisee’s operating margin and the franchisor’s appetite for system-wide technology investments. A $1.9 million AUV in quick service means operators are sensitive to tools that reduce labor, streamline ordering, or improve throughput without adding meaningful overhead.
Who controls software purchasing
The 2025 FDD lists three executives in Item 1: Daryl Dollinger (President), Sohail Khizer (Director of Operations), and Andrew Scherzer (Director of Franchise Development). In a 35-unit system with mandated technology, purchasing authority almost certainly sits with the President and Director of Operations. Vendors should direct initial outreach to Dollinger and Khizer, as they oversee the operational and financial decisions that drive software adoption. Scherzer may serve as a gatekeeper for franchisee-facing tools but is less likely to control back-of-house or enterprise procurement.
No parent company is disclosed in the FDD; Flying Biscuit appears independently owned. This means there is no larger corporate procurement layer to navigate—the decision-making path is short and concentrated in the Georgia headquarters.
Mandated and current tech stack
Flying Biscuit mandates three Oracle MICROS products across its system: Micros by Oracle Corporation, MICROS Systems, Inc. (MICROS) by Oracle Corporation, and the MyMicros.net Enterprise Information Portal. This is a fully Oracle-aligned POS and enterprise reporting environment. Any vendor selling adjacent software—labor scheduling, inventory management, catering, loyalty, or delivery integration—must integrate with Oracle MICROS or demonstrate a clean data handoff.
The mandate is absolute; franchisees do not have discretion to choose an alternative POS. This centralization creates a single integration point and a single buyer for any tool that touches the transaction flow or operational reporting. Vendors who already support Oracle MICROS integrations have a technical advantage here.
Procurement, renewals, and timing
The 2025 FDD does not include an Item 8 extract describing a designated or approved supplier program. In the absence of that disclosure, vendors should assume an open procurement model where the franchisor evaluates tools on a case-by-case basis. There is no published list of preferred vendors to join, but there is also no formal barrier to entry beyond the franchisor’s approval.
Renewal terms in Item 17 require franchisees to provide written notice, sign the then-current Franchise Agreement, pay a renewal fee, potentially refurbish the restaurant, complete retraining, and sign a general release. The renewal term is 10 years. These conditions create natural evaluation windows: a franchisee approaching renewal may be more open to new systems if a refurbishment or retraining is already required. For vendors, tracking the initial sale dates of franchised units can surface clusters of locations nearing their 10-year mark.
How to read the Flying Biscuit FDD
The 2025 Flying Biscuit Franchise Disclosure Document is the authoritative source for unit counts, executive names, mandated technology, fees, and contractual terms. Item 1 identifies the franchisor and its officers. Item 11 details the franchisor’s obligations, including any mandated technology systems—here, the Oracle MICROS suite. Item 17 governs renewal and transfer, which signal when franchisees must re-commit to the system. Item 19, if present, provides financial performance representations; the AUV cited here comes from that section.
For software vendors, the FDD is a due-diligence document, not a sales deck. It tells you who controls purchasing, what technology is already locked in, how many units are in play, and when contractual churn is likely. Use the embedded viewer below to search for the specific items relevant to your product category. If you need a ranked list of franchise targets matched to your software category, FranCloud can build that list from the underlying FDD data.
Questions vendors ask
Flying Biscuit, answered from the filing
President Daryl Dollinger and Director of Operations Sohail Khizer are the named executives in the 2025 FDD; Director of Franchise Development Andrew Scherzer may also influence vendor selection.
The 2025 FDD mandates Micros by Oracle Corporation, MICROS Systems, Inc. (MICROS) by Oracle Corporation, and the MyMicros.net Enterprise Information Portal.
35 total units: 27 franchised and 8 company-owned, operating in the quick-service restaurant segment.
The 2025 FDD does not disclose a designated or approved supplier framework in the Item 8 extract; procurement model details are not publicly specified.
Initial franchise terms run 10 years. Renewal requires written notice, a new agreement, and possible refurbishment—creating natural evaluation points around term expirations.
The 2025 FDD was filed with state franchise regulators. You can review it using the embedded PDF viewer below.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Flying Biscuit files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
42 operators run 42 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit42
Top states by locations
| GA | 20 |
|---|---|
| NC | 6 |
| SC | 5 |
| AL | 4 |
| FL | 4 |
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.