Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 6
You must use the Fees designated accounting software provided by our designated vendor(s).
From the filings
Software purchasing control at Five Star Flooring is not detailed in the most recent FDD, and no HQ executives are on file to identify a specific buyer. The franchise currently operates a small, independently owned footprint with 2 mapped locations across Connecticut and California. No mandated or recommended technology systems are captured in the 2026 disclosure, leaving the tech landscape wide open for vendor discovery.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8.5%of gross sales (FY2026)
15% reference
Franchisor behaviours
20 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 12 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 6
You must use the Fees designated accounting software provided by our designated vendor(s).
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
you must furnish to us no less than Viewing access to such software, together with all required reports as set forth herein.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
2.8 Records. You will keep a complete and accurate set of books and records of the operation of the Franchise, produce monthly financial statements in accordance with generally accepted accounting principles and practices for each calendar month and furnish copies of these statements to us within 30 days after the…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
You must purchase items that bear the Service Marks from us or suppliers we approve from time to time.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
You must purchase items that bear the Service Marks from us or suppliers we approve from time to time.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
With advance written notice, you may request our approval to obtain products, supplies, or materials from sources that we have not previously approved.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Upon termination or expiration of this Agreement, we reserve the right to acquire your cellular phones or their associated telephone numbers, and you agree to sell the phones and transfer the associated telephone numbers to us (the phones shall be valued at the phones’ current market value less 20%) if we elect to…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We may inspect the Franchise at reasonable times to verify your compliance with the terms of this Agreement.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may amend the Operations Manual,
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
You or your manager will complete to our exclusive satisfaction the mandatory training defined above, find a site location that is acceptable to you and approved by us, and commence full and continuous operation of the Franchise within 120 days after execution of this Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not establish a presence on or market using the Internet
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
Territory Marketing You will spend at As Incurred This amount is not a Requirement least 10% of your fee.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 6
It will be franchisor-owned credited towards your outlets holding monthly Territory identical voting Marketing power with other Requirement. franchised outlets), all franchisees within that region will be obligated to make a 16 FIVE STAR FLOORING - FRANCHISE DISCLOSURE DOCUMENT - 2026 Name of Fee Amount Date Due…
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You will only use signs, equipment, materials, products, inventory, plans and services that conform to our specifications to conduct the franchise.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
We may require that these payments be made by automatic account withdrawal or other automatic processes we reasonably specify in the Operations Manual, such as automatic pre-authorized payment plan, electronic funds transfer, or the Internet.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
You are required to hire and maintain sufficient staff in order to handle customer volume at all times.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You will require that all of your employees wear a standard uniform as described in the Operations Manual.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
in connection with such use, you must furnish to us no less than Viewing access to such software, together with all required reports as set forth herein.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
From time to time, we may provide refresher training programs or seminars and may require that you or your managers attend and complete them to our satisfaction.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Your attendance at each convention is required.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Five Star Flooring presents a very early-stage addressable market for software vendors. The franchise system has only 2 mapped operator locations on file, with one unit in Connecticut and one in California. Both operators are single-unit owners; no multi-unit franchisees are recorded. Total system-wide unit counts are not disclosed in the 2026 FDD, and year-over-year unit growth is unavailable. The brand operates in the home services sector and appears to be independently owned, with no parent company on file.
For a vendor, this means the total number of potential software seats is extremely limited. However, the absence of any mandated technology creates a greenfield opportunity. If the system begins to scale, early vendor relationships could become sticky. The 6.0% royalty rate is disclosed, but average unit volume (AUV) is not provided, making it difficult to model the financial capacity of individual operators.
The 2026 FDD does not list any HQ executives, so the specific buying center at the franchisor level is unknown. With only two single-unit franchisees mapped and no multi-unit operators, purchasing authority almost certainly sits with the individual business owners. There is no indication of a centralized IT or procurement function mandating software from the top down. Vendors should approach each operator directly, as no franchisor-level gatekeeper is identified in the disclosure.
Five Star Flooring’s 2026 FDD contains no mandated or recommended technology systems. No POS, CRM, scheduling, or field service management vendors are named. This is a blank slate. The absence of an Item 11 technology mandate means franchisees are likely free to choose their own operational software. For a vendor, this reduces the barrier to entry—there is no incumbent to displace and no RFP process controlled by the franchisor. However, it also means there is no system-wide standardization to leverage for a top-down sale.
The FDD does not include an Item 8 procurement extract, so the franchisor’s policy on designated versus approved suppliers remains unknown. Similarly, no Item 17 renewal signals or initial term length are disclosed. Without contract cycle data, vendors cannot time their outreach around renewal windows. The small operator count and lack of disclosed growth suggest that any software evaluation is likely ad hoc and driven by immediate operator need rather than a franchisor-driven timeline.
The full 2026 Franchise Disclosure Document is available below. Because the system is small and privately held, the FDD is the single best source of truth on unit counts, fees, and any future technology mandates. Pay close attention to Items 8 and 11 if they appear in updated filings—these will signal whether the franchisor moves toward a standardized tech stack. For now, the document confirms a wide-open technology environment with purchasing control at the unit level. For a ranked target list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize outreach based on real FDD data.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Five Star Flooring files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CT | 1 |
|---|---|
| CA | 1 |
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.