Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 6
You must use the Fees designated accounting software provided by our designated vendor(s).
From the filings
Software purchasing authority at Five Star Bath Solutions appears centralized at the franchisor level, though the 2026 FDD does not name specific decision-makers. No mandated technology systems or vendors are disclosed in the filing, leaving the current tech stack undefined for outside vendors. The total unit count and addressable market size are not publicly available in the most recent disclosure, making direct market sizing difficult without further research.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
6%+of gross sales (FY2026)
15% reference
Franchisor behaviours
20 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 11 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 6
You must use the Fees designated accounting software provided by our designated vendor(s).
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Your use of such software is a condition to your franchise, and in connection with such use, you must furnish to us no less than Viewing access to such software, together with all required reports as set forth herein.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
records of the operation of the Franchise, produce monthly financial statements in accordance with generally accepted accounting principles and practices for each calendar month and Page 51 51 furnish copies of these statements to us within 30 days after the end of each quarter or upon our request.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
We retain the right to make a reasonable profit on any items, supplies and materials you buy from us.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We may change or modify any part of the Service Marks, Operations Manual, or Five Star Bath Solutions System from time to time at our sole discretion.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 21
The Company receives rebates from certain vendors used by franchisees.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
You will reimburse us for the actual cost of the tests.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
We will not unreasonably withhold approval of a supplier you propose.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You will not publish, promote or advertise any cell phone or landline telephone number except for the landline telephone number that we own in the areas where you conduct your Franchise.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We may audit your reports, books, statements, business records, cash control devices, and tax returns at any time during normal business hours.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may amend the Operations Manual, including changes which may affect minimum requirements for your franchise operations.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not establish a presence on or market using the Internet except as we may specify, and only with our prior written consent.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
Territory Marketing You will spend at As Incurred This amount is not a Requirement least 10% of your fee.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
You agree to participate in and contribute your share to the cooperative marketing and promotional programs in your marketing coverage area.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
You will only use signs, equipment, materials, products, inventory, plans and services that conform to our specifications to conduct the franchise.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
We may require these Royalty Fee payments to be made by automatic account withdrawal or other automatic processes we reasonably specify in the Operations Manual, such as automatic pre-authorized payment plan, electronic funds transfer or the Internet.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You will require that all of your employees wear a standard uniform as described in the Operations Manual.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Your use of such software is a condition to your franchise, and in connection with such use, you must furnish to us no less than Viewing access to such software, together with all required reports as set forth herein.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge a reasonable Training Fee for these additional training sessions.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Your attendance at each convention is required.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Five Star Bath Solutions operates in the home services segment, with its headquarters in Utah. For software vendors, the opportunity hinges on understanding a franchise system where key operational metrics—total units, average unit volume, and year-over-year growth—are not disclosed in the 2026 Franchise Disclosure Document. The royalty rate stands at 6.0%, a figure that signals the franchisor's revenue model but offers no direct insight into technology spending per location. Without a disclosed unit count, the addressable market remains undefined, and vendors must approach this brand with a discovery-first mindset rather than a volume-based sales thesis.
The absence of mandated technology in the FDD means the current tech stack is a blank slate from an outsider's perspective. This can cut two ways: it may indicate a greenfield opportunity where no entrenched vendor relationships exist, or it may reflect a system where technology decisions are so decentralized or informal that the franchisor does not track or disclose them. Either scenario demands that software vendors validate the operational reality directly with the franchisor before building a pitch.
The 2026 FDD does not name any HQ executives, leaving the buying center entirely opaque. In franchise systems where the franchisor does not list Item 1 personnel, purchasing authority could reside with a founder-operator, a regional manager structure, or even with individual franchisees. For Five Star Bath Solutions, the lack of disclosed decision-makers means vendors cannot assume a CIO, VP of Operations, or procurement lead exists in a formal capacity. The practical takeaway: initial outreach should aim to identify who holds the budget for technology, whether that is a single owner-operator at HQ or a distributed model where franchisees buy independently.
No mandated or recommended technology systems appear in the 2026 FDD. This includes point-of-sale, CRM, scheduling, inventory, field service management, or any other operational software. The filing does not name specific vendors, nor does it describe a technology architecture that franchisees must follow. For a home services brand, this is notable—many competitors in the bath remodeling space rely on specialized quoting, measurement, and project management tools. The absence here suggests either a deliberate omission from the disclosure or a system still in the early stages of technology adoption. Vendors selling into this space should prepare to educate the buyer on the ROI of standardization rather than assuming an existing stack to displace.
The FDD provides no Item 8 extract, so the procurement model—whether designated supplier, approved supplier list, or open market—is unknown. Similarly, Item 17 renewal terms and the initial franchise term are not disclosed. Without these data points, software vendors cannot map typical contract windows or renewal cycles. The 6.0% royalty is the only financial constant, and it does not correlate directly to procurement behavior. In practice, this means timing a pitch around a known renewal event is not possible from public filings alone. Vendors should treat every outreach as a cold opportunity and focus on building a business case that aligns with the franchisor's operational pain points, whatever those may be.
The 2026 FDD is the primary regulatory filing for Five Star Bath Solutions and contains the franchisor's representations on fees, obligations, and system-wide data. Because the document omits unit counts, executive names, and technology mandates, it provides a limited window into the system's operations. The embedded PDF viewer below hosts the full filing, and vendors should pay particular attention to Items 1, 8, 11, and 17—even when those items are sparse, the omissions themselves are data points. The FDD was filed with state franchise regulators in 2026 and remains the most current public disclosure. For a ranked target list of franchise systems where technology buying signals are stronger, FranCloud can help you prioritize your outreach.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Five Star Bath Solutions files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
No franchisee network yet. Five Star Bath Solutions’s latest FDD reports no franchised locations.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.