Square POSBlock, Inc.
MandatoryWe require you to buy (or lease) and use a point-of-sale system and computer system as follows: Square POS
+50% units YoYHQ-led decisions
Eight Turn Crepe
Quick service restaurantSoftware purchasing at Eight Turn Crepe is controlled at the franchisor level, with President Marleen Zhik and Master Franchisee Huylong Nguyen named in the 2024 FDD. The system currently uses Square POS by Block, Inc. and Star Micronics printers as mandated technology. With only 4 total units—3 franchised and 1 company-owned—the addressable market is small but growing at 50% year-over-year.
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
Star Michronics customer receipt printer and kitchen printer
MandatorySquare POS, Star Michronics customer receipt printer and kitchen printer
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
Live signals
Total units
4
3 franchised
Unit growth YoY
+50%
vs prior filing
AUV
$464K
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$40K
per unit
Investment range
$206K–$397K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Eight Turn Crepe
Eight Turn Crepe is a small quick-service restaurant franchise headquartered in Florida. According to the 2024 Franchise Disclosure Document, the system consists of just 4 total units—3 franchised locations and 1 company-owned store. The average unit volume (AUV) is $464,459.50, and the brand grew unit count by 50% year-over-year, suggesting early-stage momentum.
For software vendors, the immediate addressable market is limited to these 4 units. However, the growth rate and the fact that the franchisor mandates specific technology create a concentrated sales opportunity. A vendor that can win the franchisor’s approval may capture the entire system as it expands.
Who controls software purchasing
The 2024 FDD lists two key individuals in Item 1: Marleen Zhik, President, and Huylong Nguyen, Master Franchisee. In a system this small, software purchasing decisions almost certainly flow through these executives. There is no separate IT or procurement department disclosed. Vendors should direct outreach to the President’s office, framing solutions around operational efficiency and scalability as the franchise grows.
Mandated and current tech stack
Eight Turn Crepe mandates specific technology for its franchisees. The point-of-sale system is Square POS by Block, Inc. For printing, the brand requires Star Micronics customer receipt printers and kitchen printers. These are named in the FDD as required systems, meaning any software that integrates with or replaces these tools must be compatible with the existing hardware and franchisor standards.
No other mandated or recommended software—such as payroll, inventory, or scheduling—is disclosed in the available FDD extracts. This may indicate an open field for vendors in those categories, subject to franchisor approval.
Procurement, renewals, and timing
Item 8 of the FDD, which typically outlines procurement restrictions, did not yield an extract in our corpus. This means the franchisor’s policy on designated versus approved suppliers is not publicly known from the 2024 filing. Vendors should inquire directly about any supplier qualification requirements.
On renewals, Item 17 provides clear timing signals. The initial franchise term is 10 years. Franchisees may renew for up to four additional 5-year terms, provided they notify the franchisor between 90 and 180 days before the current term ends. They must also be in compliance with all obligations, renovate to current standards, sign the then-current franchise agreement (including a personal guaranty), execute a general release, and pay the renewal fee. These renewal windows represent natural points when franchisees may evaluate new software.
How to read the Eight Turn Crepe FDD
The full 2024 Eight Turn Crepe Franchise Disclosure Document is available below. This PDF contains the complete Item 1 (executives), Item 11 (mandated technology), Item 17 (renewal conditions), and all other required disclosures. Reviewing the FDD directly is the best way to verify the franchisor’s current tech mandates and procurement rules before building a sales case.
For a ranked target list of franchise systems that match your software category, reach out to FranCloud.
Questions vendors ask
Eight Turn Crepe, answered from the filing
President Marleen Zhik and Master Franchisee Huylong Nguyen are the named executives in the 2024 FDD. Given the small unit count, purchasing decisions likely route through these individuals.
The 2024 FDD mandates Square POS by Block, Inc. for point-of-sale and Star Micronics printers for customer receipts and kitchen order tickets.
There are 4 total units: 3 franchised and 1 company-owned. This is a very small, early-stage quick-service restaurant concept based in Florida.
The 2024 FDD does not disclose a specific procurement model in Item 8. No designated or approved supplier language was extracted from the filing.
The initial franchise term is 10 years. Renewals are available for up to four additional 5-year terms, with notice required 90–180 days before expiration. Contract windows may align with these renewal cycles.
The 2024 FDD was filed with state franchise regulators. You can view the embedded PDF viewer below to review the full document.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page — buy the original PDF to download, search, and annotate it.
View only A one-time purchase — the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Eight Turn Crepe files a new annual FDD — usually the freshest signal of a vendor change.
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.