SyscoSysco
Mandatoryds or services. Moreover, we may require that any supplier of ingredients or consumables agree to supply those items through our exclusive broad-line distributor, who is currently Sysco. We do not req
From the filings
HQ-led decisions
Eggspectation
Full service restaurantSoftware purchasing at Eggspectation is controlled at the corporate level by a small HQ team in Maryland. The brand mandates Sysco for its supply chain but does not disclose a mandated POS or other operational tech in its 2025 FDD. With only 8 total units, the addressable market is extremely small, but the high $4.48M average unit volume signals a premium operation where a targeted, high-ticket software pitch could still land.
For software vendors selling into US franchise brands.
Live signals
Total units
8
6 franchised
Unit growth YoY
-14.286%
vs prior filing
AUV
$4.48M
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$2.00M–$2.50M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must install and maintain equipment and a high speed telecommunications line in accordance with Our specifications to permit Us to access the electronic cash register (or other computer hardware and software) at the Restaurant premises as described above.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may change our Approved Suppliers for required purchases for your Restaurant from time to time as we reasonably deem appropriate using our business judgment.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
61020Item 8
During 2023, suppliers of various goods and services sold to certain Eggspectation restaurants in the U.S.A. paid us $61,020 in rebates, all of which was attributable to franchisees' 2023 purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
At this time our only such rebate arrangement is with the supplier of coffee and tea products.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
85Item 8
We estimate that Your purchases and leases from Us, Our affiliates, approved suppliers and in accordance with Our specifications, will be approximately 85% to 90% of Your purchases and leases to establish the Franchised Business and to operate the Franchised Business on an ongoing basis (exclusive of salaries and…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay the cost of the inspection, and the actual cost of the test must be paid by you or the supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase, lease or use any products or other items from an unapproved supplier, you must submit a written request for approval, or must request the supplier to do so.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 11
You must execute such forms and documents that We deem necessary to appoint Us your true and lawful attorney-in-fact with full power and authority for the sole purpose of assigning to Us upon the termination or expiration of the Franchise Agreement: (i) all rights to the telephone numbers of Your Restaurants and any…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
As We reasonably determine necessary, visits to and evaluations of the Restaurant and the products and services provided at the Restaurant to ensure that the high standards of quality, appearance and service of the System are maintained.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We may revise the contents of the Manuals and other written materials and You must comply with each new or changed standard, procedure or other requirement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain Our approval of the site for the Restaurant before You acquire the site.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You have no authority to and will not establish any website or listing on the Internet or World Wide Web without Our express written consent.
Is a minimum grand opening advertising spend required?
YesItem 11
You are required to spend not less than $10,000 on a pre- opening and opening marketing strategy in Your Area of Primary Responsibility.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You also must spend annually, throughout the term of the Franchise Agreement, 1% of the Aggregate Sales of the Restaurant on advertising for the Restaurant in Your Area of Primary Responsibility for Local Advertising.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a Cooperative has been established for a geographic area where Your Restaurant is located when the Franchise Agreement is signed, or if any Cooperative is established during the term of the Franchise Agreement, You must sign all documents We request and become a member of the Cooperative according to the terms of…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase or lease virtually all goods and services necessary to establish and operate the Restaurants from Us, Our designees, from suppliers approved by us, or in accordance with our specifications.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase the following types of equipment or non-food products or services from sources that we specify: point of sale system (customer payment interface), inventory ordering and management software, food safety training and management software, table reservation software, tipping software, music control…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
Currently, our only approved supplier for the System is Toast; however, we will not unreasonably withhold our approval of any other vendor who meets our standards and specifications.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
The royalty fee will be withdrawn from Your designated bank account by electronic funds transfer (“EFT”) weekly on Tuesday based on Aggregate Sales from the preceding weekly accounting period (see Section 4.3 of the Franchise Agreement), unless We require otherwise.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must retain at all times a General Manager for each Franchised Restaurant and such other personnel as are required to operate and manage the Restaurant.
Must employees wear uniforms specified by the franchisor?
YesItem 8
You must purchase the following types of equipment or non-food products or services from sources that we specify: point of sale system (customer payment interface), inventory ordering and management software, food safety training and management software, table reservation software, tipping software, music control…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase the following types of equipment or non-food products or services from sources that we specify: point of sale system (customer payment interface), inventory ordering and management software, food safety training and management software, table reservation software, tipping software, music control…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
The System is designed to enable Us to have immediate access to the information it monitors, including Aggregate Sales information, and there is no contractual limitation on Our access or use of the information We obtain.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Our expenses. Additional or Remedial You must pay the Per diem fee is We reserve the right to Training current per diem fee payable before charge a fee for additional being charged to additional training; or remedial training.
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a gift card program?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
The vendor opportunity at Eggspectation
Eggspectation is a full-service restaurant concept with a tiny US footprint of just 8 total units—6 franchised and 2 company-owned—according to its 2025 Franchise Disclosure Document. The brand contracted by 14.3% year-over-year, signaling a period of retrenchment rather than growth. For software vendors, the total addressable market is limited to these 8 locations, concentrated primarily in Virginia (3 units) and Maryland (3 units), with single units in Delaware, Texas, and Rhode Island. The operator base is entirely single-unit franchisees; the FDD maps 9 operators with zero multi-unit owners. This fragmentation means any software sale must be approved and likely driven by the franchisor at HQ, not by a sophisticated multi-unit operator with independent budget authority.
Despite the small unit count, the economics are compelling at the store level. The average unit volume (AUV) is $4,480,625.50, which places Eggspectation in a premium tier for full-service dining. A 5.0% royalty rate on that volume generates significant top-line revenue for the franchisor. For a vendor selling high-value software—such as an ERP, advanced analytics, or a reservation and table-management platform—the per-unit ROI case can be made on the back of that $4.48M AUV, even if the total deal size is capped by the 8-unit ceiling.
Who controls software purchasing
The buying center at Eggspectation is lean and centralized. The FDD’s Item 1 lists the HQ leadership team: Castrenze “Enzo” Renda serves as Chief Executive Officer and Director, and Paul J. Haviland is the Chief Financial Officer. In an organization of this size, the CEO and CFO are the de facto technology buyers. There is no CIO, CTO, or VP of IT listed. Julie Ann Lincoln, Vice President of Development and Marketing, may influence any customer-facing or marketing technology decisions, while Peter Sarantinos, the Culinary and Purchasing Manager, likely controls back-of-house and supply chain tools. Any software pitch should be directed to Renda and Haviland as the economic buyers, with Sarantinos as a key operational stakeholder for kitchen or procurement platforms.
The brand is part of 898 3984 Canada, a parent entity about which no further detail is provided in the FDD. This ownership structure does not appear to add a layer of corporate IT governance beyond the Maryland-based HQ team.
Mandated and current tech stack
The 2025 FDD is notably sparse on technology mandates. Sysco is the only vendor explicitly named as a mandated supplier, which points to a centralized food and supply procurement function. No point-of-sale system, online ordering platform, reservation system, labor scheduling tool, or accounting software is disclosed as mandated or recommended in the FDD. This absence is a double-edged signal: it may mean franchisees have autonomy to choose their own operational tech, or it may simply mean the franchisor does not disclose these systems in its FDD. A vendor’s first conversation with the CFO should clarify whether a de facto standard exists across the 6 franchised locations.
Procurement, renewals, and timing
The FDD’s Item 8 does not provide an extract describing designated vs. approved supplier requirements, so the formal procurement model remains unknown. The renewal terms in Item 17, however, are detailed. Franchise agreements run for an initial term of 15 years, with a 10-year renewal option. To renew, a franchisee must provide 12 to 18 months’ notice, execute the then-current franchise agreement—which may contain materially different terms—and pay a renewal fee equal to 50% of the then-current initial franchise fee. They must also repair, replace, and update equipment and premises up to a maximum expenditure amount. This renewal-triggered capex window is the most likely moment for a franchisee to evaluate new software, but with only 6 franchised units and a declining system, these windows will be rare and sporadic.
How to read the Eggspectation FDD
The full 2025 Eggspectation Franchise Disclosure Document is embedded below. This is the primary source for every data point cited on this page. When you review it, pay close attention to Item 1 for the leadership team, Item 8 for any procurement restrictions that may affect software vendor lock-in, and Item 17 for the renewal conditions that create hardware and software refresh opportunities. The FDD is a legal filing with state franchise regulators and represents the brand’s most current public disclosure. For software vendors building a target account list, this document confirms that Eggspectation is a small, premium, HQ-controlled opportunity best approached through a direct conversation with the CEO and CFO.
For a ranked target list of franchise brands matched to your software category, FranCloud can help you prioritize the right accounts.
Questions vendors ask
Eggspectation, answered from the filing
The buying center is small. Castrenze “Enzo” Renda (CEO) and Paul J. Haviland (CFO) are the likely final decision-makers for any enterprise software investment, given the brand's size and lack of a dedicated CIO.
The 2025 FDD mandates Sysco for procurement but does not name a specific POS, reservation, or operational software system. The tech stack beyond supply chain is not publicly disclosed.
There are 8 total units: 6 franchised and 2 company-owned. This is a very small, full-service restaurant chain concentrated in Virginia and Maryland.
The FDD's Item 8 procurement signal is not disclosed, meaning the designated vs. approved supplier model is unknown. Only Sysco is named as a mandated vendor.
With a 15-year initial term and 10-year renewals, contract windows are infrequent. The brand's -14.3% unit decline suggests a focus on stabilization, not expansion, making a new software pitch challenging.
The FDD is filed with state franchise regulators for 2025. You can review the full document in the embedded PDF viewer below to verify all claims directly from the source.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Eggspectation files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
Top states by locations
| RI | 1 |
|---|
Ownership
The portfolio behind Eggspectation
unknown of 898 3984 canada.
Related Full service restaurant brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.