low our System Standards regarding use of social media in operating your Business or that references the Marks (“social media” includes personal blogs, common social networks like Facebook, profession
From the filings
Edible Arrangements
Retail foodEdible Arrangements locks technology and equipment purchasing to two Edible Brands affiliates: Netsolace, the required computer system and point-of-sale supplier, and BerryDirect, the required equipment and packaging supplier. The system spans 685 units, 680 franchised and 5 company-owned, concentrated in New York, California, Florida, Texas, and New Jersey.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8.5%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
e of social media in operating your Business or that references the Marks (“social media” includes personal blogs, common social networks like Facebook, professional networks like LinkedIn, live-blogg
r that references the Marks (“social media” includes personal blogs, common social networks like Facebook, professional networks like LinkedIn, live-blogging tools like “X” (f/k/a Twitter), virtual wo
video) within the store location while operating the Business that create content that 48 ©2025 EDIBLE ARRANGEMENTS, LLC 2025 FDD 1616294591.4 can be uploaded to a website (e.g., YouTube) or electroni
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee shall establish and maintain at its own expense a bookkeeping, accounting, and recordkeeping system conforming to the requirements and formats (including Excel spreadsheets and digital and other electronic formats) EA prescribes from time to time.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within fifteen (15) days after the end of each month, the operating statements, profit and loss and other financial statements, statistical reports, and other information EA requests regarding Franchisee and the Franchised Business covering the previous month and, if requested, the fiscal year to date;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and our affiliates currently are approved or designated suppliers of the following items and services.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
EA may from time to time modify specifications for and components of the Computer System (“Computer System Modification”).
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We did not sell or lease any goods or services directly to our franchisees during 2024 and therefore derived no revenue from such activities.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates have the right to receive payments from suppliers on account of their actual or prospective dealings with you and other franchisees and to use all amounts received without restriction for any purposes we and our affiliates deem appropriate (unless we and our affiliates agree otherwise with the…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
Collectively, the purchases and leases described above are approximately 90% of your overall purchases and leases to establish and then operate the Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
EA may charge Franchisee a fee, not to exceed the actual cost of testing or examination.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If Franchisee proposes to use in the operation of the Franchised Business any Operating Assets or services from a supplier that is not an Approved Supplier, Franchisee shall first notify EA and submit samples and such other information as EA requires for examination and/or testing or to otherwise determine whether…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee authorizes Company to file this Assignment with the telephone company that issued the Numbers for the purposes of establishing Company’s claim to and right to designate the user of the Numbers.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee agrees to present to its customers the evaluation forms that EA periodically prescribes and to participate and/or request its customers to participate in any surveys performed by or for EA.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
EA and its designated agents or representatives, including without limitation third-party health and safety inspectors and accountants, may at all times and without prior notice to Franchisee: (1) inspect the Franchised Business;
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
EA may revise or change the Operating Manuals at any time in EA’s discretion and Franchisee expressly agrees that such revisions or changes shall be effective upon Franchisee’s receipt or at such other time as EA may specify.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
We must accept the location and its lease before you sign the lease.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
(a) develop, maintain, or authorize any website that mentions or describes the Franchised Business, the System, or displays any of the Marks;
Is a minimum grand opening advertising spend required?
YesItem 7
You must spend at least $5,000 on a grand opening marketing program, to be approved and managed in partnership with us.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Currently, 3.5% of the Marketing Fees Contribution Cap is collected and dedicated to the Fund, and 1.5% of the Marketing Fees Contribution Cap is collected and redirected to Area Advertising Cooperatives, where applicable, or otherwise used for local advertising activities if there is no Area Advertising Cooperative.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
To participate in any EA required gift card and customer loyalty program, including issuing and honoring gift certificates, coupons, and gift and loyalty cards;
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If, as of your Franchise Agreement’s effective date, we have established an Area Advertising Cooperative for the geographic area in which your Business is located, or if we establish an Area Advertising Cooperative for that area during the franchise term, you automatically will become a member of the Area Advertising…
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
Franchisee may only purchase or source those items from Approved Suppliers at the prices they decide to charge.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Franchisee may only purchase or source those items from Approved Suppliers at the prices they decide to charge.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee authorizes EA and its affiliates to initiate debit entries and credit correction entries to Franchisee’s checking, savings, or other account for the payment of all amounts due
Must the franchisee participate in a gift card program?
YesFranchise agreement
To participate in any EA required gift card and customer loyalty program, including issuing and honoring gift certificates, coupons, and gift and loyalty cards;
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
However, you then must hire a full-time on-site manager to handle and supervise the Business’s daily operation.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must obtain from Netsolace a designated computer-based point-of-sale (POS) system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent, unlimited access to the information the computer system generates, except we will not have access to employee- or employment-related information for your Business’s employees, as you control exclusively your labor relations and employment practices.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We have the right to charge a training fee for this additional training, and you must pay all attendance costs.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
At least one of your representatives (an owner or another person we approve) must attend, at the locations we designate, the annual or biennial conventions we conduct for EDIBLE® Business franchisees.
The filing answers no to 1 question
- Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
The vendor opportunity at Edible Arrangements
Edible Arrangements operates 685 units, 680 franchised and 5 company-owned, concentrated in New York, California, Florida, Texas, and New Jersey. The Item 19 figure is $538,054 in average gross sales for the 670 franchised businesses open more than three years as of December 31, 2024, excluding 113 permanently closed businesses. Franchised outlets fell 14.033% year over year, so the near-term opportunity for a vendor is retention and re-contracting across the existing base more than greenfield growth.
Who controls software purchasing
Required technology and equipment purchasing runs through two Edible Brands affiliates rather than through individual franchisees. Netsolace is the designated supplier of the required computer system, hardware and software, and of "Printible," the print-personalization product. BerryDirect is the designated supplier of proprietary fruit-preparation equipment, containers, packaging, and certain chocolate and confectionary items. Edible Arrangements sits inside the Edible Brands portfolio alongside sibling brand ROTI Modern Mediterranean, so a vendor pitch is a conversation with Edible Brands' HQ procurement organization, not a store-by-store sale.
Tech named in the FDD, and what is actually required
Under the Franchise Agreement, franchisees must obtain a designated computer-based point-of-sale system from Netsolace, which currently includes the EDIBLE "SMS" Store Management System, and must upgrade that system as Edible Arrangements requires or as technology develops. The EDIBLE.COM Program, administered by affiliate Edible.com, LLC, is the exclusive online and call center ordering system. Beyond the affiliate sources Item 8 describes, the filing states there are no other goods, services, or computer hardware and software franchisees must currently buy from Edible Arrangements or its designated suppliers.
Procurement, renewals, and timing
Item 8 runs on an approved-supplier list, anchored by BerryDirect and Netsolace as sole sources for the categories above; franchisees may propose alternative suppliers for other items. The royalty runs 5.0% of sales on a 10-year initial term. Franchisees in good standing can renew for one additional 10-year term by signing the then-current Franchise Agreement, remodeling if required, and paying a $5,000 renewal fee — a cadence that, combined with the 14.033% decline in franchised outlets, points to technology re-contracting concentrated around renewal and ownership-transfer events.
How to read the Edible Arrangements FDD
The embedded viewer below carries Edible Arrangements' 2025 Franchise Disclosure Document in full, including the Item 11 technology and Item 8 supplier-restriction language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Edible Arrangements where the technology mandate and unit economics line up with your product.
Questions vendors ask
Edible Arrangements, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Edible Arrangements files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
588 operators run 825 mapped locations. 127 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 86 |
|---|---|
| CA | 80 |
| FL | 60 |
| TX | 58 |
| NJ | 54 |
Ownership
The portfolio behind Edible Arrangements
strategic_multibrand of Edible Brands.
Sibling brands
Related Retail food brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.