You are required to have an internet-capable computer at your office location that can operate the latest versions of software and computer platforms we require with a high-speed internet connection (10-20 megabit per second). You will also need a multi-color, laser printer/scanner/fax. You are required to use Microsoft 365 Business for your office software, Quickbooks online with payroll for bookkeeping (approximately $130/month), Gmail for email (approximately $18/month per user), Slack for document storage and communication (approximately $5/month per user), Yext to submit all listings for local digital directories (approximately $499/year) and 8x8 for VOIP phone service (approximately $25/month per line). You are required to use our proprietary softwares, DAPP and Common Edge, in the operation of the Franchised Business. The initial set up fee for DAPP is $2500. The software access fees for DAPP and Common Edge are included in the Internal Systems Fee, payable to us, which is currently $499/month, subject to increase up to $2000/month.
From the filings
DULLES GLASS
Home servicesDulles Glass is a four-unit, company-owned home-services brand headquartered in Virginia. The 2026 FDD names no franchised locations, so the software-buying center sits entirely at HQ, where CEO Bahram Nasehi and President Ali Guney control procurement. Vendors should read this as a concentrated, founder-led account with a mandated Microsoft 365, QuickBooks, Gmail, Slack, Yext, and 8x8 stack.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
Complete royalty terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Mandated & recommended tech
The systems vendors compete with
1 technology requirement is recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You must list the Franchised Business in local business directories, including, but not limited to, listings on Internet search engines. If feasible, you may do cooperative advertising with other Dulles Glass franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval.
We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You must list the Franchised Business in local business directories, including, but not limited to, listings on Internet search engines. If feasible, you may do cooperative advertising with other Dulles Glass franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval. System-wide Brand Fund (Franchise Agreement, Section 13.3)
We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You must list the Franchised Business in local business directories, including, but not limited to, listings on Internet search engines. If feasible, you may do cooperative advertising with other Dulles Glass franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval. System-wide Brand Fund (Franchise Agreement, Section 13.3)
We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You must list the Franchised Business in local business directories, including, but not limited to, listings on Internet search engines. If feasible, you may do cooperative advertising with other Dulles Glass franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval. System-wide Brand Fund (Franchise Agreement, Section 13.3)
We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You must list the Franchised Business in local business directories, including, but not limited to, listings on Internet search engines. If feasible, you may do cooperative advertising with other Dulles Glass franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval.
You are required to have an internet-capable computer at your office location that can operate the latest versions of software and computer platforms we require with a high-speed internet connection (10-20 megabit per second). You will also need a multi-color, laser printer/scanner/fax. You are required to use Microsoft 365 Business for your office software, Quickbooks online with payroll for bookkeeping (approximately $130/month), Gmail for email (approximately $18/month per user), Slack for document storage and communication (approximately $5/month per user), Yext to submit all listings for local digital directories (approximately $499/year) and 8x8 for VOIP phone service (approximately $25/month per line). You are required to use our proprietary softwares, DAPP and Common Edge, in the operation of the Franchised Business. The initial set up fee for DAPP is $2500. The software access fees for DAPP and Common Edge are included in the Internal Systems Fee, payable to us, which is currently $499/month, subject to increase up to $2000/month.
We do not provide for placement of local advertising on your behalf, and we have no obligation to spend any amount on advertising in your area or territory. You are responsible for local advertising placement. You must list the Franchised Business in local business directories, including, but not limited to, listings on Internet search engines. If feasible, you may do cooperative advertising with other Dulles Glass franchisees in your area, with our prior written approval. You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval. System-wide Brand Fund (Franchise Agreement, Section 13.3)
Franchisor behaviours
What the franchisor requires
22 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You are required to use Microsoft 365 Business for your office software, Quickbooks online with payroll for bookkeeping (approximately $130/month), Gmail for email (approximately $18/month per user), Slack for document storage and communication (approximately $5/month per user), Yext to submit all listings for local…
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We reserve the right to have remote and independent access to all information generated by and stored in your computer system, including your revenue information and customer data.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are not an approved supplier of any items that you must purchase or lease, but our affiliates are.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 17
Modification of the agreement Sections 9.4, 14.6, No oral modifications generally, but we may 19.1.4 and 21.4 change the Operations Manual and System standards at any time.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
25Item 8
We estimate that your purchase or lease of products, supplies and services from approved suppliers (or those which meet our specifications) will represent approximately 80-90% of your costs to establish your Franchised Business and approximately 25-35% of your costs for ongoing operation.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
If you request that we approve a proposed item or supplier, we will charge you an evaluation fee equal to our actual costs of and expenses for inspection or testing of a proposed item or supplier, which fee which may be waived if the item or supplier is approved for us by the entire System.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like us to consider another item or supplier, you must make such request in writing to us and have the supplier give us samples of its product or service and such other information that we may require.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
registration that contains any Mark; pay us and our affiliates all sums owing; pay us any damages, costs or expenses we incur in obtaining any remedy for any violation of the Franchise Agreement by you, including, but not limited to attorney’s fees; deliver to us all Confidential Information, the Operations Manual…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 6
6 We may establish quality assurance programs conducted by third-party providers, such as, by way of example only, customer satisfaction surveys and periodic quality audits, to monitor the operations of your Franchised Business.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
Modification of the agreement Sections 9.4, 14.6, No oral modifications generally, but we may 19.1.4 and 21.4 change the Operations Manual and System standards at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
(Franchise Agreement, Section 8.1.4). b. provide you with site selection guidelines and, at our discretion, provide you with site selection assistance (Franchise Agreement, Section 10.1). c. approve or disapprove the site for your Franchised Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain any business profile on Facebook, Twitter, LinkedIn, Instagram, TikTok, YouTube or any other social media and/or networking site without our prior written approval.
Is a minimum grand opening advertising spend required?
YesItem 11
4. Advertising Local Advertising (Franchise Agreement, Sections 13.2, 13.5 and 13.6) We require you to spend at least $30,000 on initial local advertising and promotional activities during the 90 days immediately following the opening of your Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Thereafter, you are required to spend at least 5% of monthly Gross Sales on local advertising to promote your Franchised Business.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a cooperative is established during the term of your Franchise Agreement, you must sign all documents we request and become a member of the cooperative according to the terms of the documents.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase designated inventory, equipment, computer systems and certain software from our approved suppliers and contractors or in accordance with our specifications.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase designated inventory, equipment, computer systems and certain software from our approved suppliers and contractors or in accordance with our specifications.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
At our request, you must execute documents that allow us to automatically take the Royalty Fee from business bank accounts via electronic funds transfers.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
A general manager must directly operate your Franchised Business.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We reserve the right to have remote and independent access to all information generated by and stored in your computer system, including your revenue information and customer data.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
Remedial Training $500 per day, plus As incurred.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
If we require it, you must attend mandatory training programs and an annual conference or national business meeting for up to five (5) days each year, at a location we designate.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 6
The vendor opportunity at Dulles Glass
Dulles Glass operates four company-owned locations in Virginia and reports zero franchised outlets in its 2026 FDD. The brand is a home-services concept with a five-year initial franchise term and up to three additional five-year renewal terms. For software vendors, the addressable market today is the four corporate locations plus any future franchisees that sign under the current agreement. The FDD makes no financial performance representation under Item 19.
Who controls software purchasing
Item 2 names Bahram Nasehi as CEO and Co-Founder, Ali Guney as President and Co-Founder, Alex Jivotovski as CFO, and Pat Shane as Head of New Business Development. Because the system has no franchised units, all software purchasing authority sits with this HQ group. Vendors should treat Nasehi and Guney as the primary economic buyers, with Jivotovski likely involved in financial approval and Shane in new business initiatives.
Tech named in the FDD, and what is actually required
Item 11 of the FDD requires franchisees to use Microsoft 365 Business for office software, QuickBooks Online with payroll for bookkeeping, Gmail for email, Slack for document storage and communication, Yext for local digital directory listings, and 8x8 for VoIP phone service. The filing also requires franchisees to use Dulles Glass's proprietary software, DAPP and Common Edge, in operating the franchised business. The FDD names Facebook, Instagram, LinkedIn, TikTok, Twitter, and YouTube in Item 11. Franchisees must maintain an internet-capable computer with high-speed internet (10–20 Mbps) and must sign documents allowing Dulles Glass to independently access information stored on their computer systems.
Procurement, renewals, and timing
Item 8 establishes an approved-supplier list. Franchisees must purchase designated inventory, equipment, computer systems, and certain software from approved suppliers or in accordance with Dulles Glass specifications. Franchisees may propose a supplier for approval. The FDD estimates that purchases from approved suppliers will represent approximately 80–90% of initial establishment costs and 25–35% of ongoing operating costs. CEO Bahram Nasehi and President Ali Guney have ownership interests in designated suppliers Troy Systems, LLC and Modexo, LLC. Dulles Glass may negotiate future purchase arrangements with designated suppliers on behalf of all franchisees. Failure to use approved items or designated suppliers may constitute a default under the Franchise Agreement.
Initial franchise terms run five years, with up to three additional five-year renewal terms if the franchisee is in good standing, unless Dulles Glass decides in its sole discretion to withdraw from the geographical area. With no franchised units currently operating, the first franchise agreement will create the initial procurement window for a new franchisee's technology stack.
How to read the Dulles Glass FDD
The embedded PDF below is the brand's 2026 Franchise Disclosure Document. Item 2 lists the officers, Item 8 covers supplier restrictions, Item 11 sets technology and training requirements, Item 17 governs renewal, and Item 19 addresses financial performance representations. For a ranked target list of franchise systems that fit your software, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
DULLES GLASS, answered from the filing
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Related Home services brands
Primary franchise filings · updated October 2026. Read the original filing for definitions, conditions, and qualifications.