DULLES GLASS

The vendor opportunity at Dulles Glass

Dulles Glass operates in the home-services segment with a total of 3 units, all company-owned. The 2025 FDD does not disclose any franchised locations, and no operators are mapped in our corpus. For software vendors, this means the addressable market is limited to a single headquarters buying center and a handful of locations. Average unit volume (AUV) is not disclosed, so revenue-based sizing is not possible. The royalty rate is 7.0%, and the initial franchise term is 5 years. Year-over-year unit growth is not reported, making it difficult to project future expansion. Vendors should approach Dulles Glass as a micro-target within the home-services franchise space, where any sale would be a small, direct deal rather than a scaled rollout.

Who controls software purchasing

The 2025 FDD lists four executives in Item 1: Bahram Nasehi (Chief Executive Officer), Ali Guney (President), Alex Jivotovski (Chief Financial Officer), and Pat Shane (Head of New Business Development). This group forms the core buying center for software decisions. The CEO and President are likely the ultimate approvers for strategic purchases, while the CFO controls budget and financial-system alignment. The Head of New Business Development may influence tools that support growth or partner onboarding. Because the franchise has no disclosed parent company and appears independently owned, there is no external corporate procurement layer to navigate. Vendors should direct initial outreach to the CFO for financial and operational tools, given the mandated use of QuickBooks.

Mandated and current tech stack

The only technology system mandated in the 2025 FDD is QuickBooks by Intuit Inc. This applies to financial management and accounting across the business. No point-of-sale, CRM, scheduling, or other operational platforms are disclosed as mandated or recommended. This suggests the tech stack is either minimal or left to the discretion of the company-owned units under HQ guidance. For vendors selling complementary or replacement financial software, the QuickBooks mandate is a key fact: any pitch must address integration or migration from Intuit’s ecosystem. For vendors in other categories—such as field service management, inventory, or HR—the absence of a named mandate means there may be an open greenfield, but the small unit count limits the total contract value.

Procurement, renewals, and timing

Item 8 of the 2025 FDD contains no procurement extract, so the franchise’s supplier model—whether designated, approved, or open—is not publicly disclosed. This lack of transparency means vendors must qualify the procurement process directly with HQ. Renewal conditions, detailed in Item 17, provide some timing signals. To renew, a franchisee must be in full compliance, have no more than three events of default during the current term, provide written notice at least six months before the term ends, execute a new franchise agreement, pay a successor fee equal to 10% of the then-current initial franchise fee, and meet updated qualifications and training requirements. The renewal term is 5 years. These conditions suggest that any software tied to franchise operations could face scrutiny during the renewal window, which opens roughly six months before the end of a term. However, with no franchised units currently mapped, this renewal cycle may apply only if the franchisor begins selling franchises.

How to read the Dulles Glass FDD

The 2025 Dulles Glass Franchise Disclosure Document is embedded below for full review. Key sections for software vendors include Item 1 (executives and ownership), Item 11 (mandated systems like QuickBooks), Item 8 (procurement restrictions, though absent here), and Item 17 (renewal and contract timing). Because the FDD discloses only 3 company-owned units and no franchised locations, treat this as a snapshot of a very small, HQ-controlled operation. The document was filed with state franchise regulators in 2025 and reflects the most current public data. For a ranked target list of franchise systems that match your software category, reach out to FranCloud.