DLA Piper L

82 Meineke 2023 ACTIVE\200143451.4 advertising beyond the advertising expenses required under the Franchise Agreement; office supplies; automobile; bad debt expense; bank fees and service charges; donations a Meineke Center may choose to make to charitable organizations; dues and subscriptions (like technical tools and ALLDATA or Mitchell on demand, magazine subscriptions, business association dues (e.g., Chamber of Commerce and BBB), and additional software fees for, among other things, QuickBooks); equipment leases; general liability insurance; licenses and permits; merchant fees; repair and maintenance (including repairs related to equipment and facilities); training fees; costs related to laundry and uniforms, small tools, hazardous waste, resolving warranty and customer complaints, and cash over/short; and software license fees payable to operate the Meineke Center’s point of sale system.

M.Key Software $375 Basic Software Monthly Payable under the M.Key Maintenance Fee Maintenance Fee Software License and (or, if you purchase Payable only by Maintenance Agreement. AutoVitals, $275) authorized electronic bank draft We reserve the right to Additional options: increase the monthly Software Maintenance Up to $150 per Fee: (a) on each month – Technical anniversary of the M.Key Procedures Software Software License and Maintenance Agreement’s $89.50 per month – effective date to reflect Mitchell 1 on any increase in the CPI for Demand 5.0 ($99.50 the preceding 12-month per month for period or, if we elected not Mitchell 1 on to increase the Software Demand 5.0 with Maintenance Fee on any ESTIMATOR) anniversary of that effective date, the aggregate increase in the $25 per month – CPI from the date of the Quick Books last increase; and (b) at Integration any time to reflect any increase in any third AutoVitals party’s charges to us. (eInspection): See Notes 6 and 7. $399 one-time setup fee

M.Key Software $375 Basic Software Monthly Payable under the M.Key Maintenance Fee Maintenance Fee Software License and (or, if you purchase Payable only by Maintenance Agreement. AutoVitals, $275) authorized electronic bank draft We reserve the right to Additional options: increase the monthly Software Maintenance Up to $150 per Fee: (a) on each month – Technical anniversary of the M.Key Procedures Software Software License and Maintenance Agreement’s $89.50 per month – effective date to reflect Mitchell 1 on any increase in the CPI for Demand 5.0 ($99.50 the preceding 12-month per month for period or, if we elected not Mitchell 1 on to increase the Software Demand 5.0 with Maintenance Fee on any ESTIMATOR) anniversary of that effective date, the aggregate increase in the $25 per month – CPI from the date of the Quick Books last increase; and (b) at Integration any time to reflect any increase in any third AutoVitals party’s charges to us. (eInspection): See Notes 6 and 7. $399 one-time setup fee

82 Meineke 2023 ACTIVE\200143451.4 advertising beyond the advertising expenses required under the Franchise Agreement; office supplies; automobile; bad debt expense; bank fees and service charges; donations a Meineke Center may choose to make to charitable organizations; dues and subscriptions (like technical tools and ALLDATA or Mitchell on demand, magazine subscriptions, business association dues (e.g., Chamber of Commerce and BBB), and additional software fees for, among other things, QuickBooks); equipment leases; general liability insurance; licenses and permits; merchant fees; repair and maintenance (including repairs related to equipment and facilities); training fees; costs related to laundry and uniforms, small tools, hazardous waste, resolving warranty and customer complaints, and cash over/short; and software license fees payable to operate the Meineke Center’s point of sale system.

We require you to purchase or lease, at your expense, a computer system meeting certain specifications as described in Item 11. You may use any computer hardware you consider to be appropriate, provided it meets or exceeds our then-current requirements. You may only use shop management software in the operation of your Center that we have approved. Currently, we are the only approved supplier of shop management software (M.Key Software) for new franchisees. New franchisees will be trained by us or MCC using the M.Key system. Existing franchisees may opt to use VAST software from MAM Software Group, Inc. as their shop management software, and, if they do, they will be responsible for obtaining training. You also must install and use in the operation of your Center the Franchisee Profitability Program software. This software assists you in preparing and submitting standardized profit and loss information to Meineke’s Franchise Profitability Program department directly, so that we may use the data to improve overall franchisee performance within the Meineke system.