You must acquire and install in your CPK Restaurant, at your own expense, the point of sale (POS) system, back-office computer and other computer equipment, communications devices, audio/visual equipment, and software systems that we specify in writing from time to time. We have currently approved the NCR Aloha POS System. You also may be required to use OneDine handheld devices in conjunction with your POS System in your CPK Restaurant. Our specifications may evolve over time and, in some cases, required items may only be available through us and/or designated suppliers. There are no contractual limitations on our ability to independently access the information and data contained in your systems. You must pay for all expenses associated with transmitting data to our systems. We and our affiliates have the right to retain the information and to use it internally without restriction. You must pay an initial POS system integration fee of $7,500 and a monthly integration fee of $50 to our vendor if your POS system does not automatically integrate with our polling system to permit us to poll the daily Gross Sales of your CPK Restaurant.
From the filings
CPK Franchise
Full service restaurantSoftware purchasing at CPK Franchise is controlled by the franchisor, California Pizza Kitchen, which specifies POS, back-office, and other systems that franchisees must buy. The 2026 FDD names OneDine and NCR Aloha as technology in the system. With 121 total units (14 franchised, 107 company-owned), the addressable market for vendors is concentrated at the franchisor level and among a small group of multi-unit operators.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
5% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 technology requirement is recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
You must purchase, install, and use the POS systems, back office computer, and other computer equipment, communications devices, audio/visual equipment and software systems that we specify as they evolve over time. Our Company-Operated Restaurants currently use the NCR Aloha POS System and One-Dine, a table-side handheld device for ordering and payment. Our franchisees may also use One-Dine and the NCR Aloha POS System or another POS System that we approve for use in CPK Restaurants. You must purchase this equipment new from the applicable vendor unless you are purchasing an existing Company-Operated Restaurant where you will acquire the existing equipment. If you purchase a Company-Operated Restaurant, we may require you to continue to use One-Dine.
Franchisor behaviours
What the franchisor requires
23 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
There are no contractual limitations on our ability to independently access the information and data contained in your systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall complete and submit to CPK on a regular continuous basis (including but not limited to financial statements reviewed by an independent certified public accountant) such reports as are required by CPK from time to time.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
CPK may from time to time modify the list of Approved Suppliers and Franchisee shall not place any orders with a supplier that is no longer approved.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Subject to California Pizza Kitchen - 04/26 FDD 20 applicable law, we may earn money from the suppliers based on your purchases in the form of rebates, commissions, or other payments.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay a charge not to exceed our actual costs incurred in evaluating the supplier, regardless of whether or not we approve the supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish, or for some reason need, to purchase an item or retain the service from a supplier that is not on our Approved Brands and Approved Supplier list, you may submit a written request for approval of the proposed product or supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
stop all use of all telephone numbers, e-mail addresses, domain names, home pages, web sites and the like that are associated with the Restaurant and, if CPK should so request, cooperate with CPK in causing all applicable telephone companies and other service providers to reassign such numbers, addresses and domain…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee must comply fully with CPK’s quality assurance program. The program may include, among other things, evaluation tools, inspections of the Restaurant, customer satisfaction surveys, mystery shopper reports, employee satisfaction and perception surveys, health and safety reviews, product and ingredient…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisee must permit CPK and its agents to enter the Restaurant at any time during normal business hours to conduct inspections and to interview employees and customers.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
CPK, from time to time in its sole discretion, in order to adapt the CPK Chain to consumer needs, to respond to competitors’ actions, to protect and enhance the reputation of the CPK Chain, to expand and enhance the appeal of the food served in CPK Restaurants, or to improve any aspect of the operations of CPK…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain our approval of a site for the operation of your CPK Restaurant within 60 days after you and we sign the Franchise Agreement (“Site Approval Deadline”) and before committing to secure the site or build on it or we may terminate the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not establish or maintain, or have established or maintained on your behalf, any website, web page, social networking and/or social media website, profile, account or username, or other Internet site or content, relating to or making reference to us, your CPK Restaurant, or the CPK Chain (each, a “Social…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee must spend at least Five Thousand Dollars ($5,000) for the Grand Opening Marketing Program.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Currently, you must spend at least 2% of the Gross Sales of the CPK Restaurant each Period on local marketing and promotion, which amount we may modify as noted above.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
Flagship and Standard CPK Restaurants must participate in all marketing and promotional programs we designate including all customer loyalty and rewards programs, gift certificate and gift card programs and customer feedback programs.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
At our direction, you will be required to join and contribute to the Cooperation pertinent to your CPK Restaurant.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
In the operation of the CPK Restaurant, you may use only foodstuffs, menu item ingredients, packaging and paper items, restaurant supplies, equipment, software, appliances, signs, furniture, smallwares and other items that have already been vetted and approved by us and that are listed in the Operations Manual.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase these items only from approved suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee shall furnish CPK and the bank with authorizations as necessary to permit CPK to make withdrawals from the Account by electronic funds transfer.
Must the franchisee participate in a gift card program?
YesItem 8
Flagship and Standard CPK Restaurants must participate in all marketing and promotional programs we designate including all customer loyalty and rewards programs, gift certificate and gift card programs and customer feedback programs.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must acquire and install in your CPK Restaurant, at your own expense, the point of sale (POS) system, back-office computer and other computer equipment, communications devices, audio/visual equipment, and software systems that we specify in writing from time to time.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
There are no contractual limitations on our ability to independently access the information and data contained in your systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you request additional training, we will use reasonable efforts to provide it and may charge you for tuition.
The filing answers no to 2 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 20
The vendor opportunity at CPK
CPK Franchise operates 121 total locations: 107 company-owned and 14 franchised. Franchised outlets grew 16.667% year over year, but the base remains small. The FDD makes no financial performance representation under Item 19, so there is no cohort average to benchmark against.
For software vendors, the addressable market is the 14 franchised locations plus any future franchisees. The real buying center, however, is the franchisor: California Pizza Kitchen specifies the technology stack, approves suppliers, and can require upgrades at any time.
Who controls software purchasing
California Pizza Kitchen controls software purchasing at the franchisor level. The FDD states that franchisees must acquire and install the POS system, back-office computer, and other equipment and software that the franchisor specifies in writing from time to time. Franchisees must promptly update and upgrade computer hardware and software as the franchisor requires, at their own expense.
The operator footprint is thin: 6 mapped operators (3 multi-unit) across roughly 15 located units. Unit-band split is 1:3, 2-9:3, 10-24:0, 25+:0. Top states are California (5), Nevada (4), Hawaii (2), Texas (1), and Utah (1). No single operator dominates, but the franchisor's approval authority makes HQ the primary target for any software pitch.
Tech named in the FDD, and what is actually required
The FDD obliges franchisees to use OneDine handheld devices in conjunction with the POS system in their CPK Restaurant. OneDine is a mandated technology under Item 11.
The FDD names NCR Aloha by NCR Voyix as the currently approved POS system under Item 8. Franchisees must purchase the POS system new from the applicable vendor unless they are buying an existing company-operated restaurant and acquiring the existing equipment. The filing also states that franchisees may use OneDine and the NCR Aloha POS System or another POS system that the franchisor approves.
Franchisees must also purchase a computer for management use that runs a designated operating system and can run the required software, plus a printer. They must obtain the back-office software that the franchisor specifies.
Procurement, renewals, and timing
CPK uses an approved-supplier list under Item 8. Franchisees must buy only from suppliers the franchisor has vetted and approved, as listed in the Operations Manual. The franchisor may designate Approved Brands and Approved Suppliers and may modify these lists from time to time. Franchisees may propose a supplier for approval; the franchisor's analysis takes approximately 30 to 60 days.
The franchisor and its affiliates do not currently serve as Approved Suppliers of any goods or services purchased by franchisees, although they reserve the right to do so in the future. The franchisor negotiates purchase arrangements with suppliers, including price terms, for the benefit of franchisees.
Initial franchise terms run 10 years. Renewal is available for two 5-year terms, provided the franchisee gives 18 months' written notice, is in substantial compliance, has fewer than two defaults in any 12-month period, has no more than five OSHA or governmental violations, and pays a $5,000 renewal fee. Franchisees must also agree to renovate the restaurant and complete additional training. These renewal triggers create natural windows for technology evaluation and replacement.
How to read the CPK Franchise FDD
The embedded PDF viewer below contains CPK Franchise's 2026 Franchise Disclosure Document. For software vendors, the most relevant sections are Item 8 (supplier restrictions and approved technology), Item 11 (technology and training obligations), Item 17 (renewal and transfer terms), and Item 19 (financial performance representations). Item 2 names the officers, but the list provided in the filing is not necessarily exhaustive.
If you are building a ranked target list of franchise systems for your software category, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
CPK Franchise, answered from the filing
Read the filing itself
Read the original document for the filing figures and their terms, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
Request an email alert when a newer filing for CPK Franchise is available.
Operator footprint
Who runs the locations
6 operators run 15 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 5 |
|---|---|
| NV | 4 |
| HI | 2 |
| TX | 1 |
| UT | 1 |
Ownership
The portfolio behind CPK Franchise
Ownership: California Pizza Kitchen.
Sibling brands
Related Full service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.