HQ-led decisions

Costa Oil

Automotive services

Software purchasing decisions for Costa Oil's 24-unit system are controlled at the franchisor's Pennsylvania headquarters. The brand mandates Gusto for payroll and Square for its point-of-sale, creating a defined technology baseline for vendors to understand. With 15 company-owned and 9 franchised locations, the addressable market is small but concentrated under direct HQ influence.

Live signals

Total units
24
9 franchised
Unit growth YoY
vs prior filing
AUV
$220K
Item 19, 2023
Royalty
6.5%
of gross sales
Ad fund
1%
national + local
Initial fee
$55K
per unit
Investment range
$199K–$338K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
unaudited

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.

GustoGusto, Inc.
Mandatory
PayrollItem 11

(collectively, the “Required System”) that will provide the management tools and operating platform you will use to operate the franchised business. Hardware Software POS Hardware Gusto (Payroll platf

Square
Mandatory
POSItem 11

platform you will use to operate the franchised business. Hardware Software POS Hardware Gusto (Payroll platform) iPad Backup Drive Microsoft Office (2018 or higher) or OpenOffice Square (Merchant ser

The vendor opportunity at Costa Oil

Costa Oil is a small, Pennsylvania-based automotive services franchise with 24 total units, 15 of which are company-owned. For software vendors, this structure means the franchisor exerts direct operational control over the majority of locations. The average unit volume sits at $220,168, and franchisees pay a 6.5% royalty. While the system is not large, its concentrated ownership model means a single sale to HQ can cover most of the footprint.

Who controls software purchasing

Purchasing authority rests with the executive team in Pennsylvania. The FDD lists Constantine Kapothanasis as Chief Executive Officer and David Falzarano as Chief Operating Officer. Brandon Cornelius, Head of Franchise Support, is the operational lead likely to evaluate tools that affect franchisee workflows. Michael Abdy serves as Chairman. No parent company is on file; the brand appears independently owned. Vendors should direct enterprise-level conversations to the CEO and COO, with demonstrations tailored to the support team's daily needs.

Mandated and current tech stack

The 2024 Franchise Disclosure Document mandates two specific systems. Payroll runs on Gusto by Gusto, Inc., and the point-of-sale system is Square by Block, Inc. These mandates apply across both company-owned and franchised locations. Any software that integrates with or displaces these platforms must account for the franchisor's existing commitment. No other mandated or recommended technology is disclosed in the FDD.

Procurement, renewals, and timing

Costa Oil's procurement model is not detailed in Item 8 of the 2024 FDD. The document does not specify whether the franchisor uses a designated supplier program, an approved supplier list, or an open purchasing model. Initial franchise agreements run for 15 years. Renewal conditions require the franchisee to sign the then-current form of agreement, which may include updated technology mandates. Franchisees must also be in compliance with all obligations, renovate to current standards, pay a renewal fee, and sign a general release where law permits. No year-over-year unit growth data is available, so expansion-driven buying cycles cannot be projected.

How to read the Costa Oil FDD

The full 2024 Costa Oil FDD is embedded below. It was filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise system. Software vendors should focus on Item 11 (the franchisor's obligations) for tech mandates, Item 8 for procurement restrictions, and Item 17 for renewal and transfer conditions that may trigger technology reviews. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Costa Oil, answered from the filing

The buying center includes Chief Executive Officer Constantine Kapothanasis and Chief Operating Officer David Falzarano. Brandon Cornelius, Head of Franchise Support, is a likely influencer for operational tools.
The 2024 FDD mandates Square by Block, Inc. for point-of-sale and Gusto by Gusto, Inc. for payroll. No other mandated systems are disclosed.
Costa Oil operates 24 total units in the automotive services segment. The system includes 15 company-owned locations and 9 franchised units.
The procurement model is not disclosed in the most recent FDD. Item 8 does not specify whether the franchisor designates, approves, or leaves supplier selection open.
Initial franchise terms run 15 years. Renewal requires signing the then-current agreement, which may impose updated tech mandates. No recent unit growth data is available to signal near-term expansion.
The 2024 FDD was filed with state franchise regulators. You can read the full document using the embedded PDF viewer below.
Source

Read the filing itself

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Costa Oil2024 FDDView only
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Operator footprint

Who runs the locations

52 operators run 52 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit52

Top states by locations

TX12
FL7
NC4
AZ4
CA3

Ownership

The portfolio behind Costa Oil

parent_company of Costa Holdings, LLC.