CORE Group Restoration Franchising

The vendor opportunity at CORE Group Restoration

CORE Group Restoration Franchising operates 71 franchised locations in the home services restoration segment. The brand is headquartered in Texas and appears independently owned, with no parent company on file. For software vendors, the addressable market is exactly those 71 units — all franchised, with no company-owned locations disclosed in the 2026 FDD. The initial franchise term runs five years, and franchisees in good standing can renew for three additional five-year successor terms, provided they sign the then-current franchise agreement and meet updated facility standards. This renewal structure means the system sees periodic contract refresh points, though the franchisor controls the core technology stack from the top.

Who controls software purchasing

Software purchasing authority sits at the corporate level. The 2026 FDD lists Phillip Morris as Chief Information and Experience Officer and Saad Siddiqui as Chief Technology Officer. These two executives are the most relevant buyers for any vendor pitching operational software, claims tools, or data platforms. Daniel Cassara, the CEO, and Jean Greenberg, the COO, round out the C-suite but the CIO and CTO roles signal that technology decisions are centralized. There is no operator footprint mapped in our corpus, meaning no multi-unit franchisee names are available to target for bottom-up adoption. Vendors should plan a top-down sales motion aimed at the HQ technology leadership.

Mandated and current tech stack

The only technology system named in the FDD is the ONCORE Claims Management System, also referred to as the ONCORE Claims Portal. It is mandated across all 71 franchised units. This is a proprietary claims platform, and its central role means any third-party software must either integrate with ONCORE or demonstrate a compelling reason to replace it. No other POS, CRM, or operational tools are disclosed in the FDD. The absence of additional named systems does not mean none exist — only that the franchisor has not mandated or recommended them in the disclosure document. Vendors should approach discovery calls prepared to map their product against the ONCORE ecosystem.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the formal procurement model — whether designated supplier, approved supplier, or open — is not publicly available. This lack of disclosure means vendors must ask directly about supplier qualification processes during initial conversations. On the renewal side, the Item 17 signal is clearer: franchisees can renew for three successive five-year terms if they meet good-standing requirements, sign the current agreement, and update their facility. Those renewal events, combined with the five-year initial term, create natural windows when franchisees may be required to adopt new technology or upgrade existing systems per the then-current franchise agreement.

How to read the CORE Group Restoration FDD

The 2026 Franchise Disclosure Document is the authoritative source for the facts above. It is filed with state franchise regulators and embedded below for direct review. Key sections for software vendors include Item 1 (executive team), Item 11 (mandated technology), and Item 17 (renewal and contract timing). Because the brand does not disclose unit-level economics like AUV or royalty rates in the FDD, vendors should not expect to find those figures. Focus instead on the tech mandate and the centralized decision-making structure when building your pitch. For a ranked target list of franchise brands matched to your software category, FranCloud can help.