tforms, vendors and marketing channels. 3. Point of Sale System, Business Management System, and Computer Equipment – Currently you are required to purchase, license and utilize a Vonigo point of sale
From the filings
Clozetivity
Home servicesSoftware purchasing at Clozetivity is controlled at the headquarters level, where CEO Leo Goldberger and COO Curtis Swanson oversee operations for a small but growing system of 13 total units. The franchisor mandates Vonigo as its operational platform, creating a defined tech landscape for vendors to navigate. With 12 franchised locations and a 10-year initial term, the addressable market is compact but presents a clear integration or displacement opportunity around the mandated system.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
2%+of gross sales (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
At all times, we will possess direct access to the Business Management System used by you and we will have access to all information entered into these systems, including information about your sales and customers.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We will notify you of any changes to our specifications or list of approved or designated suppliers.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
As of December 31, 2021, we have not received revenue from suppliers of franchisee purchases of source restricted products or services.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
40Item 8
We estimate that your purchase of goods and services from suppliers according to our specifications, including your purchase of goods or services from our designated exclusive suppliers to represent approximately 75% of your total purchases and leases in establishing the Franchised Business and approximately 40% of…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
shall pay to Franchisor a supplier evaluation fee per requested product, service, equipment, supply, supplier and/or distributor to be considered
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee agrees that in the event of the termination of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor has the right at any time during business hours, and without prior notice to Franchisee, to inspect Franchisee’s non-residential Administrative Office, Service Vehicles and System Supplies.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Franchisee must obtain Franchisor’s written approval of the location of Franchisee’s Administrative Office.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee’s use of Digital Media shall be subject to and require Franchisor’s express written consent which shall and may be withheld by Franchisor for any or no reason at all.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Prior to opening the Franchised Business, Franchisee shall pay to Franchisor a start-up marketing fee of $5,500 (the “Start-Up Marketing Fee”).
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
On an on-going monthly basis, following the opening of the Franchised Business, you must spend not less than the greater of: (a) 2% of your monthly Gross Sales, or (b) $1,500 per month if your Operating Territory qualifies as a Single Territory, or $3,000 per month if your Operating Territory qualifies as a Double…
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
You will also be required to utilize those customer reward programs and systems that we designate.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we establish a cooperative within a market that includes your Clozetivity Business, you must contribute to the cooperative in such amounts and frequency as determined by the cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only offer and sell the Approved Services and Products that we designate and you may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
The Franchise Agreement requires that you or, if you are a Corporate Entity, that your managing shareholder or partner be personally responsible for the daily management and supervision of the Franchised Business (the “Managing Owner”).
Must employees wear uniforms specified by the franchisor?
YesItem 11
you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
Franchisee agrees that, among other things, the products and services to be offered and sold by the Franchised Business, the supplies, suppliers and equipment utilized by the Franchised Business, the methods for monitoring customer satisfaction and, the methods for marketing and promoting the Franchised Business must…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
At all times, we will possess direct access to the Business Management System used by you and we will have access to all information entered into these systems, including information about your sales and customers.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
“Business Management System” refers to and means the software, internet, web based and/or cloud based system or systems, point of sale system or systems and customer relationship management system or systems as same may be individually or collectively designated by Franchisor, in Franchisor’s Reasonable Business…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisee or, if Franchisee is a Corporate Entity, Franchisee’s Managing Owner and Manager, at Franchisee’s sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
If we offer a franchisee annual conference in a given year you will be required to attend the conference on the dates and at the location that we designate.
The filing answers no to 2 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
- With median unit growth of only 2.62% YoY across 323 disclosed brands, you need to find the outliers poised for expansion before they hit the market.Using growth signals to identify high-velocity brands lets you engage them during expansion phases, capturing deals 2x faster than reactive competitors who wait for public announcements.
The vendor opportunity at Clozetivity
Clozetivity operates a small, 13-unit home-services franchise system headquartered in New Jersey. The 2023 Franchise Disclosure Document reports 12 franchised locations and 1 company-owned unit, with no year-over-year unit growth percentage disclosed. For a software vendor, the immediate addressable market is limited to these 13 locations, but the 10-year initial term and a 5-year renewal structure signal long-term contractual stability. The absence of a disclosed parent company suggests independent ownership, meaning the CEO and COO named in Item 1 are the ultimate decision-makers.
Who controls software purchasing
Software purchasing authority rests with headquarters. The 2023 FDD lists Leo Goldberger as Chief Executive Officer and Curtis Swanson as Chief Operating Officer. No additional executives, IT leadership, or procurement officers are named. Vendors should treat this two-person leadership team as the buying center. Because the system is small and privately held, the sales motion is direct: identify the right moment in the contract lifecycle and present a clear ROI case to the C-suite.
Mandated and current tech stack
Clozetivity mandates Vonigo as its operational platform. The FDD does not list any other required or recommended technology vendors. This creates a dual opportunity: integrate with Vonigo to serve existing franchisees, or position a replacement if the franchisor signals dissatisfaction. Without a disclosed POS, CRM, or accounting mandate, the tech stack appears lean. Vendors offering complementary field-service management, scheduling, or customer communication tools can map their value directly against the Vonigo mandate.
Procurement, renewals, and timing
The FDD provides no Item 8 extract, leaving the procurement model undefined. It is not clear whether Clozetivity uses designated suppliers, approved supplier lists, or an open purchasing environment. This gap means a vendor must confirm purchasing rules during the discovery process. On renewals, Item 17 requires franchisees to be in compliance, provide 180 days' written notice, sign the then-current form of agreement, execute a general release, and pay a renewal fee. The renewal term is 5 years. With a 10-year initial term, the first wave of renewal decisions may be approaching, creating a natural trigger for software evaluation.
How to read the Clozetivity FDD
The 2023 Clozetivity FDD is embedded below for full reference. Key sections for software vendors include Item 1 (executive team), Item 11 (mandated tech, here listing Vonigo), Item 8 (procurement restrictions, though no extract is available), and Item 17 (renewal conditions and term). Because the system is small, the FDD is the most reliable source of structural data before engaging the CEO or COO directly. For a ranked target list of franchise systems matched to your software category, talk to FranCloud.
Questions vendors ask
Clozetivity, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
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Operator footprint
Who runs the locations
10 operators run 10 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 2 |
|---|---|
| AZ | 1 |
| FL | 1 |
| NJ | 1 |
| KY | 1 |
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.