Cleaners Depot Franchise

The vendor opportunity at Cleaners Depot

Cleaners Depot operates 56 franchised locations, all under a single corporate umbrella based in Illinois. The system grew units by 7.692% year-over-year, signaling steady expansion. For a software vendor, the addressable market is concentrated: 56 units, no company-owned stores disclosed, and no multi-unit operators mapped in our corpus. That means every location falls under the same franchisor mandates, and there is no fragmented operator layer to navigate. The royalty rate is 6.5%, and the initial franchise term runs 10 years. Average unit volume (AUV) is not disclosed in the most recent FDD.

Who controls software purchasing

Software decisions at Cleaners Depot are made at headquarters. The 2026 FDD lists five executives: Rafiq Karimi, Jr. (Chief Executive Officer), Rafiq Karimi, Sr. (President), Jonathon Reckles (Vice President of Store Marketing), Thomas K. Ryan (Vice President of Franchise Development), and Daniel Fitzgerald (Vice President of Operations). No separate technology leadership role — such as a CIO or CTO — appears in the filing. For vendors, the likely buying center includes the CEO and the VP of Operations, who would evaluate tools affecting store workflow and order processing. The VP of Store Marketing may also influence customer-facing or marketing technology choices. Because the system has no multi-unit operators on file, there is no secondary purchasing path through large franchisees; the HQ team is your sole target.

Mandated and current tech stack

The FDD mandates two specific systems from Scamper Systems: an Order Processing System and a Dashboard and App. These are required for all franchised locations. No other technology vendors are named as mandated or recommended in the filing. This creates a clear picture for outside software vendors: Scamper Systems owns the operational core, and any competing or adjacent solution must either integrate with Scamper or demonstrate a compelling reason to displace it. The absence of a named POS, CRM, payroll, or scheduling system in the FDD suggests those categories may be open or selected at the franchisee level, but the lack of an Item 8 procurement extract means the formal procurement model is not publicly detailed.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the designated-supplier versus approved-supplier framework remains unknown. However, the fact that Scamper Systems is mandated indicates the franchisor is willing to impose specific vendor choices. Renewal terms offer a potential entry point for new software. Under Item 17, a franchisee who complies with the agreement can renew for an additional 10 years, but must remodel or expand to meet then-current standards, including new equipment. The franchisee must also sign the then-current form of franchise agreement, which may contain materially different terms. This creates a natural re-evaluation window every decade, with six months’ notice required before renewal. Vendors should align outreach with these renewal cycles, positioning their tools as part of the updated standards a franchisee must meet.

How to read the Cleaners Depot FDD

The 2026 Cleaners Depot Franchise Disclosure Document is embedded below. It is the primary source for the data on this page, filed with state franchise regulators. When reviewing it, focus on Item 11 for the franchisor’s mandated technology obligations, Item 1 for the executive team and ownership structure, and Item 17 for renewal conditions that can trigger technology refreshes. Item 8, which would normally detail procurement restrictions, is absent from our extract, so direct inquiry with the franchisor may be necessary to understand supplier approval processes. For software vendors building a target account list, Cleaners Depot represents a small but concentrated opportunity with a single HQ buying center and a mandated tech stack ripe for integration or replacement at renewal. Talk to FranCloud for a ranked target list tailored to your product category.