From the filings
Software purchasing at Cleaners Depot Franchise is controlled at the corporate level, with a lean executive team led by CEO Rafiq Karimi, Jr. The franchise mandates Scamper Systems for order processing and dashboard/app functions across all 56 franchised locations. For software vendors, this means a single, concentrated buying center at the Illinois headquarters, not a dispersed multi-operator landscape.
For software vendors selling into US franchise brands.
Live signals
6.5% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
We may maintain websites other than the System Websites and offer and sell products and services from the System Websites, another website or otherwise over the Internet without payment or obligation of any kind to you. We also may maintain relationships with various social media platforms including Facebook, YouTube, Instagram, Four Square, Google Plus, X (formerly Twitter) and Pinterest. (Franchise Agreement – Section 9.4)
We may maintain websites other than the System Websites and offer and sell products and services from the System Websites, another website or otherwise over the Internet without payment or obligation of any kind to you. We also may maintain relationships with various social media platforms including Facebook, YouTube, Instagram, Four Square, Google Plus, X (formerly Twitter) and Pinterest. (Franchise Agreement – Section 9.4) Computer System You must buy and maintain the components for the Computer System that we periodically specify. The Computer System performs point-of-sale/cash register, back office (for example, scheduling), and other recordkeeping and central Store operations functions. If you offer PUD Services, the Computer System will also interface with the Order Processing System and coordinate Order pickups, delivery and payment. The Computer System will generate and record sales, inventory, customer and other operational data. You must provide the assistance required to connect your Computer System to our computer system. If you offer PUD Services, this includes ensuring your employees have access to appropriate mobile phone devices capable of managing the Order Processing System and PUD Services technology. We will have unlimited, independent access to all of the data and information that your Computer System generates and stores.
We may maintain websites other than the System Websites and offer and sell products and services from the System Websites, another website or otherwise over the Internet without payment or obligation of any kind to you. We also may maintain relationships with various social media platforms including Facebook, YouTube, Instagram, Four Square, Google Plus, X (formerly Twitter) and Pinterest. (Franchise Agreement – Section 9.4) Computer System You must buy and maintain the components for the Computer System that we periodically specify. The Computer System performs point-of-sale/cash register, back office (for example, scheduling), and other recordkeeping and central Store operations functions. If you offer PUD Services, the Computer System will also interface with the Order Processing System and coordinate Order pickups, delivery and payment. The Computer System will generate and record sales, inventory, customer and other operational data. You must provide the assistance required to connect your Computer System to our computer system. If you offer PUD Services, this includes ensuring your employees have access to appropriate mobile phone devices capable of managing the Order Processing System and PUD Services technology. We will have unlimited, independent access to all of the data and information that your Computer System generates and stores.
We may maintain websites other than the System Websites and offer and sell products and services from the System Websites, another website or otherwise over the Internet without payment or obligation of any kind to you. We also may maintain relationships with various social media platforms including Facebook, YouTube, Instagram, Four Square, Google Plus, X (formerly Twitter) and Pinterest. (Franchise Agreement – Section 9.4) Computer System You must buy and maintain the components for the Computer System that we periodically specify. The Computer System performs point-of-sale/cash register, back office (for example, scheduling), and other recordkeeping and central Store operations functions. If you offer PUD Services, the Computer System will also interface with the Order Processing System and coordinate Order pickups, delivery and payment. The Computer System will generate and record sales, inventory, customer and other operational data. You must provide the assistance required to connect your Computer System to our computer system. If you offer PUD Services, this includes ensuring your employees have access to appropriate mobile phone devices capable of managing the Order Processing System and PUD Services technology. We will have unlimited, independent access to all of the data and information that your Computer System generates and stores.
We may maintain websites other than the System Websites and offer and sell products and services from the System Websites, another website or otherwise over the Internet without payment or obligation of any kind to you. We also may maintain relationships with various social media platforms including Facebook, YouTube, Instagram, Four Square, Google Plus, X (formerly Twitter) and Pinterest. (Franchise Agreement – Section 9.4) Computer System
Franchisor behaviours
25 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have unlimited, independent access to all of the data and information that your Computer System generates and stores.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall, at its expense, prepare and deliver to Franchisor financial statements showing the results of operations of the Store for each fiscal month (including year-to-date information) and each fiscal year during the Term using the forms and formats that Franchisor periodically specifies.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may concentrate purchases with one or more suppliers to obtain lower prices, advertising support and/or services for the benefit of the CD Store network, or for any other reason that we deem appropriate.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We and/or our affiliates do not derive revenue based on your and other franchisees’ purchases and leases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
100Item 8
Collectively, the purchases and leases you make from designated or approved suppliers, or according to our Operating Plans, represent virtually 100% of your total purchases and leases to establish and operate the Store.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may inspect and evaluate the supplier’s facilities and business operations and test the item to be supplied, and you must pay all of our reasonable expenses.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire the approval of other suppliers, you must submit to us a written request to approve the proposed supplier, together with the evidence of conformity with our standards and specifications as we may reasonably require.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee also shall immediately notify the telephone company and all telephone directory publishers of the termination or expiration of this Agreement and Franchisee’s right to use any telephone, telecopy and other numbers and directory listings associated with any Proprietary Mark or the Store, authorize the 39 CD…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee shall comply with PCI compliance standards and other standards that Franchisor periodically specifies pertaining to the privacy and security of information and data generated in connection with the operation of the Store.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee shall participate in and comply with the quality assurance and customer satisfaction procedures and programs that Franchisor periodically develops and modifies.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisee acknowledges that Franchisor may conduct quality, service, cleanliness, and other inspections of the Store and Franchisee’s operations from time to time without notice to Franchisee to determine compliance with this Agreement and the Operating Plans, and that Franchisee’s performance in such inspections…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisee acknowledges and agrees that Franchisor may, from time to time at its sole option, revise the Manual to incorporate changes to the Operating Plans and Franchisor’s other brand standards and specifications.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We and you will not sign the Franchise Agreement until you have proposed and we have accepted the site for the Store, unless you are signing the first Franchise Agreement together with signing a Development Rights Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee may not develop, maintain or authorize any other website, other online presence or other electronic medium that mentions or describes Franchisee or the Store or displays any of the Proprietary Marks.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisor shall prepare an initial grand opening advertising and marketing program for the Store requiring Franchisee to spend approximately Fifty Thousand Dollars ($50,000) within the first nine (9) months after the Store first opens for business (the “Opening Marketing Program”).
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Beginning on the date which is 12 months after the Store first opens for business, you must spend each calendar quarter at least 1% of the Store’s Gross Revenues during that calendar quarter on approved local adverting, marketing and promotional programs for the Store.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
shall participate in all payment, loyalty and other customer programs that Franchisor periodically specifies
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If, on the date you sign the Franchise Agreement, we have established a Cooperative for the region in which the Store is located, or if we establish a Cooperative in that region during the Franchise Agreement’s term, you must sign the documents we require to become a member of the Cooperative and participate in the…
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase all Operating Assets (defined below) and other products, supplies and services for the Store solely from suppliers (including manufacturers, wholesalers and distributors) who demonstrate, to our continuing satisfaction, the ability to meet our standards and specifications for these items and for the…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
If you are providing PUD Services, your customers will pay the credit card/payment processor whom COW periodically designates (the “Payment Processor”) and acquire code tags from our designated supplier.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We may require you to pay all amounts owed to us or our affiliates by electronic fund transfer, preauthorized auto-draft arrangement (“EFT”), or any other method we periodically specify.
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
signs and supplies (including, but not limited to, employee uniforms) as conform to Franchisor’s standards and specifications, and shall refrain from using non-conforming items.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must buy and maintain the components for the Computer System that we periodically specify.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have unlimited, independent access to all of the data and information that your Computer System generates and stores.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge a fee for required or requested additional training.
Cleaners Depot operates 56 franchised locations, all under a single corporate umbrella based in Illinois. The system grew units by 7.692% year-over-year, signaling steady expansion. For a software vendor, the addressable market is concentrated: 56 units, no company-owned stores disclosed, and no multi-unit operators mapped in our corpus. That means every location falls under the same franchisor mandates, and there is no fragmented operator layer to navigate. Average unit volume (AUV) is not disclosed in the most recent FDD.
Software decisions at Cleaners Depot are made at headquarters. The 2026 FDD lists five executives: Rafiq Karimi, Jr. (Chief Executive Officer), Rafiq Karimi, Sr. (President), Jonathon Reckles (Vice President of Store Marketing), Thomas K. Ryan (Vice President of Franchise Development), and Daniel Fitzgerald (Vice President of Operations). No separate technology leadership role — such as a CIO or CTO — appears in the filing. For vendors, the likely buying center includes the CEO and the VP of Operations, who would evaluate tools affecting store workflow and order processing. The VP of Store Marketing may also influence customer-facing or marketing technology choices. Because the system has no multi-unit operators on file, there is no secondary purchasing path through large franchisees; the HQ team is your sole target.
The FDD mandates two specific systems from Scamper Systems: an Order Processing System and a Dashboard and App. These are required for all franchised locations. No other technology vendors are named as mandated or recommended in the filing. This creates a clear picture for outside software vendors: Scamper Systems owns the operational core, and any competing or adjacent solution must either integrate with Scamper or demonstrate a compelling reason to displace it. The absence of a named POS, CRM, payroll, or scheduling system in the FDD suggests those categories may be open or selected at the franchisee level, but the lack of an Item 8 procurement extract means the formal procurement model is not publicly detailed.
The FDD does not include an Item 8 extract, so the designated-supplier versus approved-supplier framework remains unknown. However, the fact that Scamper Systems is mandated indicates the franchisor is willing to impose specific vendor choices. Renewal terms offer a potential entry point for new software. Under Item 17, a franchisee who complies with the agreement can renew for an additional 10 years, but must remodel or expand to meet then-current standards, including new equipment. The franchisee must also sign the then-current form of franchise agreement, which may contain materially different terms. This creates a natural re-evaluation window every decade, with six months’ notice required before renewal. Vendors should align outreach with these renewal cycles, positioning their tools as part of the updated standards a franchisee must meet.
The 2026 Cleaners Depot Franchise Disclosure Document is embedded below. It is the primary source for the data on this page, filed with state franchise regulators. When reviewing it, focus on Item 11 for the franchisor’s mandated technology obligations, Item 1 for the executive team and ownership structure, and Item 17 for renewal conditions that can trigger technology refreshes. Item 8, which would normally detail procurement restrictions, is absent from our extract, so direct inquiry with the franchisor may be necessary to understand supplier approval processes. For software vendors building a target account list, Cleaners Depot represents a small but concentrated opportunity with a single HQ buying center and a mandated tech stack ripe for integration or replacement at renewal. Talk to FranCloud for a ranked target list tailored to your product category.
Complete royalty terms are not confirmed.
Questions vendors ask
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FDD alert
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Operator footprint
Cleaners Depot Franchise’s FDD on file does not disclose a franchisee directory.
Related Home services brands
Primary franchise filings · updated June 2026. Read the original filing for definitions, conditions, and qualifications.