G. Required Expenditures. After your Business opens, you must spend at least 3% of Gross Sales each month on local advertising expenditures to market your Business. This amount is only a minimum requirement and we do not represent that it is the optimal amount of money for you to spend. Point-of-Sale and Computer Systems We currently require you to use Lightspeed POS as your point-of-sale system. This software will act as your primary computer system to manage transactions, track daily financial interactions with customers, monitor inventory, and perform other business financial reporting tasks. We recommend that you have two Mac computers and use QuickBooks software for your bookkeeping. We require you to use Marcello Loyalty software to manage loyalty programs for your Business. We estimate that these computer systems will cost between $3,575 and $5,000 to purchase.
From the filings
Bobbles and Lace
Retail non foodBobbles and Lace is a retail non-food franchise with 26 total units (18 franchised, 8 company-owned) and a 2026 FDD that names Lightspeed POS and Marcello loyalty software as required systems. The franchisor controls technology standards from its Massachusetts headquarters, making HQ the primary software buying center. With 18 franchised locations and 20% year-over-year growth in franchised outlets, the addressable market is small but expanding.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
Complete royalty terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Mandated & recommended tech
The systems vendors compete with
2 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
We currently require you to use Lightspeed POS as your point-of-sale system. This software will act as your primary computer system to manage transactions, track daily financial interactions with customers, monitor inventory, and perform other business financial reporting tasks. We recommend that you have two Mac computers and use QuickBooks software for your bookkeeping. We require you to use Marcello Loyalty software to manage loyalty programs for your Business. We estimate that these computer systems will cost between $3,575 and $5,000 to purchase.
We currently require you to use Lightspeed POS as your point-of-sale system. This software will act as your primary computer system to manage transactions, track daily financial interactions with customers, monitor inventory, and perform other business financial reporting tasks. We recommend that you have two Mac computers and use QuickBooks software for your bookkeeping. We require you to use Marcello Loyalty software to manage loyalty programs for your Business. We estimate that these computer systems will cost between $3,575 and $5,000 to purchase.
Franchisor behaviours
What the franchisor requires
27 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
Franchisee will use any customer data management, sales data management, administrative, bookkeeping, accounting, and inventory control procedures and systems Bobbles and Lace specifies in the Manual or otherwise in writing.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to the information that will be generated or stored in these computer systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee will provide any periodic financial reports Bobbles and Lace specifies in the Manual or otherwise in writing including: (i) A monthly profit and loss statement and balance sheet for Franchisee’s Business within 30 days after the end of each calendar month; (ii) An annual financial statement (including…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Bobbles and Lace may change any related requirement or the status of any vendor in Bobbles and Lace’s discretion at any time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We did not derive any such revenue in 2024.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
55Item 8
We estimate that the ongoing required purchases and leases of goods and services to operate your business will be 55% to 65% of your total purchases and leases.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You must request our prior written approval if you want to use an alternative supplier.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Internet, email, electronic network, directory, and listing entities of the termination or expiration of Franchisee’s right to use any numbers, addresses, domain names, locators, directories, and listings associated with any of the Trademarks and authorize their transfer to Bobbles and Lace or any new franchisee…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Franchisee will comply with payment card industry data security standards (PCI-DSS) at all times.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisee will participate in any programs required by Bobbles and Lace for obtaining customer evaluations, reviewing Franchisee’s compliance with the System, or managing customer complaints including, without limitation, a customer feedback system, customer survey programs, and mystery shopping programs at…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Bobbles and Lace may enter Franchisee’s Business premises during normal business hours to conduct an inspection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may change the Manual at our discretion, but the modifications will not substantially or materially alter your status and rights under your Franchise Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
Bobbles and Lace will issue the Location Acceptance Letter when Bobbles and Lace approves a site for Franchisee’s Business to be the Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee will not conduct any marketing, advertising, or public relations activities including, without limitation, in-store marketing, websites, online advertising, social media marketing or presence, and sponsorships that have not been approved by Bobbles and Lace.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
After your Business opens, you must spend at least 3% of Gross Sales each month on local advertising expenditures to market your Business.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
We require you to use Marcello Loyalty software to manage loyalty programs for your Business.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
Franchisee will immediately become a member of the Cooperative if a Cooperative for the geographic area encompassing the Location was established before or when Franchisee’s Business commences operations.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
We may require you to purchase or lease all goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate, or comparable items related to establishing or operating your Business from us or our designees, from suppliers we approve, or otherwise according to our specifications.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
We may require you to purchase or lease all goods, services, supplies, fixtures, equipment, inventory, computer hardware and software, real estate, or comparable items related to establishing or operating your Business from us or our designees, from suppliers we approve, or otherwise according to our specifications.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
Franchisee will purchase or lease all equipment and enter into all business relationships necessary to accept payments as Bobbles and Lace requires.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You will execute all necessary documents and consents for payments to be made by electronic funds transfer to enable us to automatically withdraw money from your financial accounts.
Must the franchisee participate in a gift card program?
YesFranchise agreement
Franchisee will sell or otherwise issue gift cards, certificates, or other pre-paid systems, and participate in any customer loyalty programs, membership/subscription programs, or customer incentive programs designated by Bobbles and Lace in the manner specified by Bobbles and Lace in the Manual or otherwise in…
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee will ensure its personnel comply with any dress attire, uniform, personal appearance, and hygiene standards set forth in the Manual.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We currently require you to use Lightspeed POS as your point-of-sale system.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to the information that will be generated or stored in these computer systems.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
If you need to send a new general manager to our initial training program, we will charge our-then current fee.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The Principal Executive will use reasonable efforts to attend all in-person meetings and remote meetings that Bobbles and Lace requires including, without limitation, any national or regional brand conventions.
The filing answers no to 3 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Is a minimum grand opening advertising spend required?Item 11
The vendor opportunity at Bobbles and Lace Bobbles and Lace operates 26 total units, of which 18 are franchised and 8 are company-owned. Franchised outlets grew 20% year over year, a meaningful expansion rate for a small retail non-food system. The franchise is headquartered in Massachusetts, and the 2026 FDD lists 14 mapped operators, all single-unit, with the largest state concentration in Georgia (2 units). For software vendors, the immediate addressable market is the 18 franchised locations, plus any future openings as the system grows.
Who controls software purchasing Technology standards are set by the franchisor. Item 11 of the FDD requires franchisees to use specific systems, which means software purchasing authority sits at HQ, not with individual franchisees. Lindsay Rose Rando is named as Chief Executive Officer in Item 2. Vendors pitching operational or loyalty software should target the Massachusetts headquarters and the executive team, not individual store operators.
Tech named in the FDD, and what is actually required The FDD names three systems in Item 11. Lightspeed POS is required as the point-of-sale system. Marcello Loyalty software is required to manage loyalty programs. QuickBooks by Intuit is also named in the filing. The filing's own words state: "We currently require you to use Lightspeed POS as your point-of-sale system" and "We require you to use Marcello Loyalty software to manage loyalty programs for your Business." These are the incumbent systems a vendor must displace or integrate with.
Procurement, renewals, and timing Item 8 of the FDD states that neither the franchisor nor any affiliate is currently a supplier of goods or services franchisees must purchase, and no payments are currently received from designated suppliers. The franchisor may become a supplier or receive such payments in the future. Initial franchise terms are 10 years. Renewal requires advance notice of 90 to 180 days, compliance with all contractual obligations, renovation to then-current standards, signing the then-current Franchise Agreement, payment of a renewal fee, and a general release. Renewal windows are the most likely moments for technology changes, since franchisees must meet then-current standards.
How to read the Bobbles and Lace FDD The 2026 Franchise Disclosure Document is embedded below. Item 2 lists officers, Item 8 covers supplier restrictions, Item 11 sets technology and training requirements, Item 17 covers renewal and termination, and Item 20 lists outlets. The FDD makes a financial performance representation in Item 19. For a ranked target list of franchise systems that fit your software, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Bobbles and Lace, answered from the filing
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Operator footprint
Who runs the locations
14 operators run 14 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| GA | 2 |
|---|---|
| UT | 1 |
| SC | 1 |
| IL | 1 |
| CO | 1 |
Related Retail non food brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.