Computer Systems. Franchisees must implement, maintain and use any computer or information system required by Big O. Currently, Business Format Franchisees must acquire, install and use the BOT POS System offered by Navex. Franchisees acquiring the BOT POS System become licensees of Navex and pay certain fees for the software license, installation, training, and maintenance to Big O. The Big O franchise system is in the process of transitioning to the BOT POS System offered by AutoLeap, at which time you must convert to the BOT POS System offered by AutoLeap by becoming a licensee of AutoLeap and paying the software implementation, data conversion, and license fees to Big O. All franchisees acquiring the BOT POS System must also obtain all the necessary computer hardware that meets our specifications. If you request integration of your accounting system with the Navex BOT POS system at your option, then a license for the QuickBooks Advanced Edition will also be required. Franchisees may purchase the necessary computer hardware from third parties.
From the filings
Big O Tires
Automotive servicesBig O Tires requires franchisees to run its BOT POS System, currently offered by Navex, and to convert to the AutoLeap version as the system transitions. That control spans 470 U.S. automotive-service stores, all franchised, under parent TBC Corporation.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
Complete royalty terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 technology requirement is recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
Computer Systems. Franchisees must implement, maintain and use any computer or information system required by Big O. Currently, Business Format Franchisees must acquire, install and use the BOT POS System offered by Navex. Franchisees acquiring the BOT POS System become licensees of Navex and pay certain fees for the software license, installation, training, and maintenance to Big O. The Big O franchise system is in the process of transitioning to the BOT POS System offered by AutoLeap, at which time you must convert to the BOT POS System offered by AutoLeap by becoming a licensee of AutoLeap and paying the software implementation, data conversion, and license fees to Big O. All franchisees acquiring the BOT POS System must also obtain all the necessary computer hardware that meets our specifications. If you request integration of your accounting system with the Navex BOT POS system at your option, then a license for the QuickBooks Advanced Edition will also be required. Franchisees may purchase the necessary computer hardware from third parties. Insurance. You must maintain the insurance coverages, at your expense, as set forth in Section 21 of the Franchise Agreement, in our Manual, and as required by the terms of your lease or sublease, as may be applicable. The types of insurance and the minimum dollar amount of coverage you currently must maintain are listed in Note 6 to Item 7.
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Big O will have independent access to the e-mail account and all information on the e-mail system without contractual limitation.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall deliver to Big O, no later than forty-five (45) days from the end of each of Franchisee’s fiscal quarters, an unaudited profit and loss statement covering the Franchised Business for such quarter and a balance sheet of the Franchised Business as of the end of such quarter, all of which shall be…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
One or more officers of Big O own an interest in TBC, which may occasionally sell products or supply services to Big O franchisees.
Is there a franchisee advisory council, association or committee?
YesItem 11
We have established the Franchise Advisory Council, which assists us in marketing decisions under the National Marketing Program and other advertising matters.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We may, however, revise our policy in our discretion so that you must obtain specific systems in the future, or change any management system previously designated (including the BOT POS System).
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
345734196.39Item 8
Of this amount, $345,734,196.39 (approximately 89.4%) consisted of revenues from products or services (other than real estate sales or leases) sold by us or our affiliates to Big O franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We derive revenue from your purchases through certain designated or approved sources of certain products and services on a percentage basis ranging from 1% to 10% of the purchase price, which range could vary, depending upon the combined annual purchase/sales volume of you and other franchisees or as may be…
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease any products, equipment, supplies, or services, or use a supplier not listed in the Manual as previously approved by us, you must first obtain our written approval.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Take such action as may be required by Big O to transfer and assign to Big O or its designee all telephone numbers, white and yellow page telephone references and advertisements, internet addresses, social media accounts and websites, and all trade and similar name registrations and business licenses, and to cancel…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Big O may also require at any time the records from Franchisee or its affiliated parties to be sent to Big O’s offices or another location to permit the inspection or audit of such records to be conducted at Big O’s place of business or the other location.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 8
Our Manual may be modified by us periodically to reflect changes in authorized products and services, standards or service quality, and the operations of Big O Stores.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must receive formal written approval from us for your Big O Store location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 12
you may not set up, maintain or utilize social media, an Internet website or home page to sell products and services or cause or allow the Licensed Marks, or any of them, to be used or displayed, in whole or in part, as an Internet domain name, or on or in connection with social media, any Internet home page or…
Is a minimum grand opening advertising spend required?
YesItem 6
You must provide for “Grand Opening Advertising” (advertising in the first 12 months of your operation of a Big O Store) to promote the opening of the Big O Store.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Each month, you must contribute a minimum of 4% of your Store’s Gross Sales for the previous month to us or as we direct for a fund used for advertising and related expenditures (“Local Fund”).
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
Each Big O Store must participate in Regional Funding Plans if adopted by the Local Group (or a region within a Local Group), for the region in which the Store is located.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase or lease all products, equipment, supplies, and services used in or sold through your Big O Store in accordance with our standards and specifications only from us or other sources approved by us.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 5
First day of each month (paid by Automatic Clearing House debits to your checking account)
People
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
as well as the requirement that the employees of the Store shall be required to wear uniforms while employed at the Store.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
Franchisees must implement, maintain and use any computer or information system required by Big O.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
No contractual restrictions exist concerning our ability to require you to give us independent access to your computer system.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
Franchisee must participate in a customer relationship management program (“CRM Program”) under which Big O or its approved supplier will send a number of postcards and other communications such as e-mails and text messages each month to certain categories of customers.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Big O, in its sole discretion, may charge a reasonable fee for such additional training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You (or your representative approved by us) must attend the first national convention after your Store opens for business.
The filing answers no to 3 questions
- Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Franchise agreement
- Must the franchisee participate in a customer loyalty or rewards program?Item 8
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
The vendor opportunity at Big O Tires Big O Tires runs 470 U.S. automotive-service stores, all franchised, under parent TBC Corporation. The 2026 FDD carries a 10-year initial term and an Item 19 financial performance representation. Franchised outlets grew 1.952% year over year. The brand's point-of-sale platform is already locked to a single designated vendor, which makes this a corporate-level pitch.
Who controls software purchasing Item 2 of the FDD names the officers, led by CEO Don Byrd and COO Gary Skidmore; procurement decisions for the BOT POS System and CRM program run through the corporate office Big O shares with parent TBC Corporation. Only 25 of the 298 mapped operators run more than one store, so the mandated systems — not large regional operators — are the lever that matters here.
Tech named in the FDD, and what is actually required Big O requires Business Format Franchisees to acquire, install, and use the BOT POS System, currently offered by Navex, along with the computer hardware it specifies. The system is transitioning to the BOT POS System offered by AutoLeap, and franchisees must convert to it at that time. Franchisees must also participate in a franchisor-designated CRM program and a digital marketing/SEO program. QuickBooks is named in the filing.
Procurement, renewals, and timing Item 8 requires all products, equipment, supplies, and services to come from Big O or an approved source, with Big O the sole approved supplier of its private-brand tires and products manufactured exclusively for it or TBC. Franchised outlets grew 1.952% year over year. Renewal requires evidence of site control, a signed release, a refurbished store, and a successor franchise fee, and may carry materially different terms than the original agreement.
How to read the Big O Tires FDD The embedded viewer below is Big O Tires's 2026 Franchise Disclosure Document. For a ranked list of automotive-services targets like this one, talk to FranCloud.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Big O Tires, answered from the filing
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Operator footprint
Who runs the locations
298 operators run 376 mapped locations. 26 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| AZ | 75 |
|---|---|
| CO | 72 |
| UT | 55 |
| CA | 52 |
| IN | 21 |
Ownership
The portfolio behind Big O Tires
Ownership: TBC Corporation.
Related Automotive services brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.