22 Big Frog FDD 2026 – A Software / Function Ongoing Monthly Cost CoreBridge POS System (POS, Credit $250- $350 (1) Card Processing) Graphic Design Software $25 - $80 (based on which approved graphic design software you choose to use)_ Clover Connect (ISV Payment Processing $40/software and $20/credit card machine (2) & Integration) Quickbooks Online (accounting software $30 package) Fiserv Merchant Services $40
From the filings
Big Frog Custom T-Shirts
Retail non foodBig Frog Custom T-Shirts franchises all 73 of its retail units, and the FDD mandates a specific payments and accounting stack: Clover Connect for point-of-sale processing, Fiserv and CoreBridge for payment services, and QuickBooks Online for accounting. With 25 mapped single-unit operators concentrated in Texas, a vendor selling into this system is really selling a franchisor-level standard that flows down to every location.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
In order to maintain our standards of consistent, high quality services and products, customer recognition, advertising support, value and uniformity in Big Frog Businesses, you must acquire all of your required décor, fixtures, inventory, goods, equipment, supplies, forms, products, services, advertising materials and other services and products used in or sold through your Big Frog Business, per our specifications and standards, only from us or our approved or designated suppliers and distributors. It is a material breach of your Franchise Agreement if you buy products, equipment, supplies, fixtures, inventory, goods or services from anyone other than our designated or approved suppliers and distributors without our prior written approval. You must use the equipment (including hardware and software for the computer system), signage, fixtures, furnishings, products, supplies, and marketing and sales promotion materials in accordance with the specifications and standards established by us identified in our Confidential Operations Manual. You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online. You are required to use our designated supplier, Hello Mainland, for your grand opening plan.
In order to maintain our standards of consistent, high quality services and products, customer recognition, advertising support, value and uniformity in Big Frog Businesses, you must acquire all of your required décor, fixtures, inventory, goods, equipment, supplies, forms, products, services, advertising materials and other services and products used in or sold through your Big Frog Business, per our specifications and standards, only from us or our approved or designated suppliers and distributors. It is a material breach of your Franchise Agreement if you buy products, equipment, supplies, fixtures, inventory, goods or services from anyone other than our designated or approved suppliers and distributors without our prior written approval. You must use the equipment (including hardware and software for the computer system), signage, fixtures, furnishings, products, supplies, and marketing and sales promotion materials in accordance with the specifications and standards established by us identified in our Confidential Operations Manual. You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online. You are required to use our designated supplier, Hello Mainland, for your grand opening plan.
22 Big Frog FDD 2026 – A Software / Function Ongoing Monthly Cost CoreBridge POS System (POS, Credit $250- $350 (1) Card Processing) Graphic Design Software $25 - $80 (based on which approved graphic design software you choose to use)_ Clover Connect (ISV Payment Processing $40/software and $20/credit card machine (2) & Integration) Quickbooks Online (accounting software $30 package) Fiserv Merchant Services $40 (1) Service for a limited number of months may be included in the purchase price.
Criteria for approving internet marketing at the store level involve items such as content and type of offer, staying within territory boundaries and others. We have formalized social media guidelines, and all store owners are allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pinterest, Google+, Instagram and many more. Big Frog also has vetted platforms that provide e-commerce solutions for local market sales.
We retain the sole right to market on the Internet, including all use of websites, domain names, URL’s, linking, advertising, and co-branding arrangements (See Section 12.7 of the Franchise Agreement). You may not independently market on the Internet, or use any domain name, address, locator, link, metatag, or search technique, with words or symbols similar to the Marks without our express approval, which may be withheld. Franchisee will, however, have the ability to digitally market/advertise within their territory using 21 Big Frog FDD 2026 – A pay-per-click or display services such as Google Ads using our approved campaigns. We intend any franchisee website be accessed only through our home page. You will provide us content for our Internet marketing. We retain the right to approve any linking or other use of our website.
Criteria for approving internet marketing at the store level involve items such as content and type of offer, staying within territory boundaries and others. We have formalized social media guidelines, and all store owners are allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pinterest, Google+, Instagram and many more. Big Frog also has vetted platforms that provide e-commerce solutions for local market sales. Marketing Cooperatives
Criteria for approving internet marketing at the store level involve items such as content and type of offer, staying within territory boundaries and others. We have formalized social media guidelines, and all store owners are allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pinterest, Google+, Instagram and many more. Big Frog also has vetted platforms that provide e-commerce solutions for local market sales.
You may not sell products through other channels of distribution such as wholesale, Internet or mail order sales without our prior written approval. You may not establish an account or participate in any social networking sites (including, without limitation, Facebook, Instagram, X, Twitter, TikTok or any other social or professional networking site or blog) or mention or discuss the Big Frog Franchise, us or our affiliate, without our prior written consent and as subject to our on-line policy. Our on-line policy may completely prohibit you from any use of the Marks in social networking sites or other on-line use. Otherwise, except as provided in Item 12, we place no restrictions upon your ability to serve customers provided you do so from the Store under our policies.
Criteria for approving internet marketing at the store level involve items such as content and type of offer, staying within territory boundaries and others. We have formalized social media guidelines, and all store owners are allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pinterest, Google+, Instagram and many more. Big Frog also has vetted platforms that provide e-commerce solutions for local market sales.
Franchisor behaviours
What the franchisor requires
30 requirements the franchisor states in this filing, each in its own words; 4 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access your electronic information and data through our data management and intranet system and to collect, use and retain your electronic information and data in any manner we promote developing the system and the sale of Franchises.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within thirty (30) days after the close of each calendar quarter and within ninety (90) days after the close of each fiscal year, Franchisee will furnish Franchisor a full and complete written statement of income and expense and a profit and loss statement for the operation of the Franchised Business during said…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
Franchisor and/or Franchisor’s affiliate may be a designated supplier or sole approved supplier of any product or service that Franchisee is required to lease or purchase
Is there a franchisee advisory council, association or committee?
YesItem 11
We currently have a franchise advisory council.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may update the list of approved suppliers in the Confidential Operations Manual.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1336431.20Item 8
Our revenue from required purchases by franchisees was $1,336,431.20 which represents approximately 30.8% of our total revenue for 2025.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We reserve the right to receive payment from approved suppliers in connection with franchisee purchases in the form of a rebate or other consideration.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
80Item 8
We estimate that approximately 85% of purchases required to open your Big Frog Business and 80% of purchases required to operate your Big Frog Business will be from us or from other approved suppliers and under our specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We reserve the right to charge a fee to evaluate the proposed supplier per evaluation (See Item 6).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to have a non-approved supplier of a product or service designated as an approved supplier, you must submit samples of the supplier’s products or services to us, along with a written statement describing why such items, services, or suppliers should be approved for use in the System.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
(i) to transfer all of Franchisee’s interest in such Electronic Advertising and Telephone Listings to Franchisor; and (ii) to execute such documents and take such actions as may be necessary to effectuate such transfer.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
Nonetheless, Franchisee is solely responsible for maintaining the security and integrity of the computer and payment processing systems used in the Franchised Business and the customer and other data stored therein and shall comply with all data protection, privacy, or security laws as well as then- current Payment…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Inspection of the Franchised Business and evaluations of the products sold and services rendered therein whenever reasonably determined by Franchisor.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may from time to time revise the contents of the Manual and other materials created or approved for use in the operation of the Franchised Business.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
No site may be used for the location of the Franchised Business unless it is consented to by Franchisor.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Notwithstanding the foregoing, Franchisee may not maintain any business profile on Facebook, X, Bluesky, Instagram, LinkedIn, YouTube, TikTok or any other social media and/or networking site without Franchisor’s prior written approval and use of any social media accounts shall be in strict accordance with…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee shall spend at least Ten Thousand Dollars ($10,000.00), on Local Advertising and promotional activities in the Territory within the first three (3) months after the opening of the Franchised Business to promote the opening of the Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
After the Initial Marketing period, you will be required to spend five percent (5%) of your Gross Sales or Five Hundred Dollars ($500.00) per month on local advertising as outlined in the Confidential Operations Manual (“Local Marketing Requirement”).
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Accept and honor all loyalty cards, promotional coupons, or other System-wide offers, on a uniform basis, as accepted by other franchisees in the System.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we elect to form such cooperatives, or if such cooperatives already exist near your territory, you will be required to participate in compliance with the provisions of the Confidential Operations Manual, which we may periodically modify in our discretion.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
you must acquire all of your required décor, fixtures, inventory, goods, equipment, supplies, forms, products, services, advertising materials and other services and products used in or sold through your Big Frog Business, per our specifications and standards, only from us or our approved or designated suppliers and…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must acquire all of your required décor, fixtures, inventory, goods, equipment, supplies, forms, products, services, advertising materials and other services and products used in or sold through your Big Frog Business, per our specifications and standards, only from us or our approved or designated suppliers and…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Payments are made via an electronic funds transfer (“EFT”).
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee shall designate and retain at all times a general manager (“General Manager”) to direct the operation and management of the Franchised Business Location.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access your electronic information and data through our data management and intranet system and to collect, use and retain your electronic information and data in any manner we promote developing the system and the sale of Franchises.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We periodically may provide and require you and/or your manager attend seminars or refresher training programs.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
In addition to participating in ongoing training, you are required to attend an annual meeting of all franchisees at a location we designate.
The vendor opportunity at Big Frog Custom T-Shirts Big Frog Custom T-Shirts franchises all 73 of its retail units, with an average unit volume of $545,125 and unit count down 1.351% year over year. Mapped operators are concentrated in Texas, which holds 13 of the 25 tracked single-unit operators.
Who controls software purchasing Item 2 names Dr. Christina P. Bacon-DeFrece as President and Chief Executive Officer, Ronald DeFrece as Chief Operating Officer, and David Braun as Chief Development Officer. Because the core payments and accounting stack is franchisor-mandated, purchasing decisions for that stack run through headquarters rather than through individual franchisees.
Tech named in the FDD, and what is actually required Item 11 mandates Clover Connect by Fiserv for point-of-sale processing and QuickBooks Online by Intuit for accounting. Item 8 separately mandates CoreBridge and Fiserv for payment services. Facebook, Google Ads, Instagram, and Pinterest are named in Item 11, but nothing in the filing requires a franchisee to use any of them.
Procurement, renewals, and timing Item 8 runs a strict approved-supplier model: every required item must come from Big Frog or its approved suppliers and distributors per specification, and an unapproved purchase counts as a material breach. Printer ink specifically must be bought from the franchisor or an affiliate. Franchisees can propose alternate suppliers for approval elsewhere. The initial 10-year term allows up to 2 additional 5-year renewals for franchisees in good standing, provided Big Frog hasn't withdrawn from that geographic market.
How to read the Big Frog Custom T-Shirts FDD The 2026 FDD makes a financial performance representation under Item 19 and was filed with state franchise regulators that year; it's embedded in the PDF viewer below. Talk to FranCloud for a ranked target list of comparable retail franchise systems.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Big Frog Custom T-Shirts, answered from the filing
Read the filing itself
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Operator footprint
Who runs the locations
25 operators run 25 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 13 |
|---|---|
| KY | 2 |
| LA | 1 |
| TN | 1 |
| UT | 1 |
Related Retail non food brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.