tandards established by us identified in our Confidential Operations Manual. You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS Syste
From the filings
Big Frog Custom T-Shirts
Retail non foodBig Frog Custom T-Shirts' most recent FDD, from 2026, discloses 73 locations, all 73 of them franchised, at an average unit volume of $545,125, with the unit count down 1.351% year over year. Item 1 names Dr. Christina P. Bacon-DeFrece as President and Chief Executive Officer, with a Chief Operating Officer, a Chief Development Officer, a Vice President of Operations, and a Director of Strategic Partnerships beneath her; no CIO or CTO is disclosed in the most recent FDD. The filing mandates four systems — CoreBridge, Fiserv, Google Ads and QuickBooks Online — while Clover Connect, Facebook, Instagram and Pinterest appear in the document without anything in it requiring them.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
us identified in our Confidential Operations Manual. You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Servi
withheld. Franchisee will, however, have the ability to digitally market/advertise within their territory using 21 Big Frog FDD 2026 – A pay-per-click or display services such as Google Ads using our
e $25 - $80 (based on which approved graphic design software you choose to use)_ Clover Connect (ISV Payment Processing $40/software and $20/credit card machine (2) & Integration) Quickbooks Online (a
thly Cost CoreBridge POS System (POS, Credit $250- $350 (1) Card Processing) Graphic Design Software $25 - $80 (based on which approved graphic design software you choose to use)_ Clover Connect (ISV
lines, and all store owners are allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter
pate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pinterest, Google+, Instagram and many m
e allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pinterest, Google+,
without our prior written approval. You may not establish an account or participate in any social networking sites (including, without limitation, Facebook, Instagram, X, Twitter, TikTok or any other
l store owners are allowed to participate in various forms of social media as long as those guidelines are met. Social media includes websites or applications such as Facebook, X, Twitter, TikTok, Pin
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have the right to independently access your electronic information and data through our data management and intranet system and to collect, use and retain your electronic information and data in any manner we promote developing the system and the sale of Franchises.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Within thirty (30) days after the close of each calendar quarter and within ninety (90) days after the close of each fiscal year, Franchisee will furnish Franchisor a full and complete written statement of income and expense and a profit and loss statement for the operation of the Franchised Business during said…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
Franchisor and/or Franchisor’s affiliate may be a designated supplier or sole approved supplier of any product or service that Franchisee is required to lease or purchase
Is there a franchisee advisory council, association or committee?
YesItem 11
We currently have a franchise advisory council.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may update the list of approved suppliers in the Confidential Operations Manual.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
1336431.20Item 8
Our revenue from required purchases by franchisees was $1,336,431.20 which represents approximately 30.8% of our total revenue for 2025.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We reserve the right to receive payment from approved suppliers in connection with franchisee purchases in the form of a rebate or other consideration.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
80Item 8
We estimate that approximately 85% of purchases required to open your Big Frog Business and 80% of purchases required to operate your Big Frog Business will be from us or from other approved suppliers and under our specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We reserve the right to charge a fee to evaluate the proposed supplier per evaluation (See Item 6).
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you desire to have a non-approved supplier of a product or service designated as an approved supplier, you must submit samples of the supplier’s products or services to us, along with a written statement describing why such items, services, or suppliers should be approved for use in the System.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Inspection of the Franchised Business and evaluations of the products sold and services rendered therein whenever reasonably determined by Franchisor.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may from time to time revise the contents of the Manual and other materials created or approved for use in the operation of the Franchised Business.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
No site may be used for the location of the Franchised Business unless it is consented to by Franchisor.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Notwithstanding the foregoing, Franchisee may not maintain any business profile on Facebook, X, Bluesky, Instagram, LinkedIn, YouTube, TikTok or any other social media and/or networking site without Franchisor’s prior written approval and use of any social media accounts shall be in strict accordance with…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee shall spend at least Ten Thousand Dollars ($10,000.00), on Local Advertising and promotional activities in the Territory within the first three (3) months after the opening of the Franchised Business to promote the opening of the Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
After the Initial Marketing period, you will be required to spend five percent (5%) of your Gross Sales or Five Hundred Dollars ($500.00) per month on local advertising as outlined in the Confidential Operations Manual (“Local Marketing Requirement”).
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
Accept and honor all loyalty cards, promotional coupons, or other System-wide offers, on a uniform basis, as accepted by other franchisees in the System.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we elect to form such cooperatives, or if such cooperatives already exist near your territory, you will be required to participate in compliance with the provisions of the Confidential Operations Manual, which we may periodically modify in our discretion.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
you must acquire all of your required décor, fixtures, inventory, goods, equipment, supplies, forms, products, services, advertising materials and other services and products used in or sold through your Big Frog Business, per our specifications and standards, only from us or our approved or designated suppliers and…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must acquire all of your required décor, fixtures, inventory, goods, equipment, supplies, forms, products, services, advertising materials and other services and products used in or sold through your Big Frog Business, per our specifications and standards, only from us or our approved or designated suppliers and…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Payments are made via an electronic funds transfer (“EFT”).
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Franchisee shall designate and retain at all times a general manager (“General Manager”) to direct the operation and management of the Franchised Business Location.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You are required to use the following computer software in the operations of your Franchised Business: CoreBridge POS System, Fiserv Merchang Services, and Quickbooks Online.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have the right to independently access your electronic information and data through our data management and intranet system and to collect, use and retain your electronic information and data in any manner we promote developing the system and the sale of Franchises.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We periodically may provide and require you and/or your manager attend seminars or refresher training programs.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
In addition to participating in ongoing training, you are required to attend an annual meeting of all franchisees at a location we designate.
The vendor opportunity at Big Frog Custom T-Shirts
Big Frog Custom T-Shirts is a non-food retail franchise headquartered in Florida, and the most recent FDD on file is from 2026. That filing reports 73 total locations, all 73 of them franchised; the company-owned count is not disclosed in the most recent FDD. Average unit volume is $545,125, the royalty is 6.0%, and the initial term runs 10 years. Unit count is down 1.351% year over year, so this is a flat-to-shrinking system rather than an expansion story — at that AUV the 73 units imply roughly $40M of annual volume.
Who controls software purchasing
Item 1 names five people. Dr. Christina P. Bacon-DeFrece is President and Chief Executive Officer. Ronald DeFrece is Chief Operating Officer, David Braun is Chief Development Officer, Paul Bowes is Vice President of Operations, and Eric Morley is Director of Strategic Partnerships. No CIO, CTO, or other technology officer is disclosed in the most recent FDD, so the Vice President of Operations and the Chief Operating Officer are the likely evaluators for anything that touches the production or store workflow, with the Chief Executive Officer signing. The Director of Strategic Partnerships title is the one worth noting for anyone selling through a partnership motion rather than a direct one.
No parent company is on file, so Big Frog appears independently owned, and there is nothing above the franchisor to route a decision through. Because the franchisor mandates systems outright and our mapping finds no multi-unit operators at all — 240 mapped operators, every one of them running a single unit, across roughly 240 located units — there is no operator layer with the scale to buy independently. That mapped count exceeds the 73 units the 2026 filing discloses, and the filing does not resolve the difference. Located units concentrate in Texas (52), Georgia (23), Florida (21), Minnesota (8) and North Carolina (8).
Tech named in the FDD, and what is actually required
Four systems are mandated: CoreBridge, Fiserv, Google Ads and QuickBooks Online. In each case the FDD obliges the franchisee to use it, which puts business management, payments, paid search and bookkeeping under contract rather than at the operator's discretion. Four further names appear without that obligation. Clover Connect surfaces in a fee or usage clause, and Facebook, Instagram and Pinterest are mentioned in the document; the filing does not require any of the four. A system named in an FDD shows the drafter had it in mind, not that a vendor is installed, so organic social and any payments alternative should be read as open on the face of this filing rather than as incumbent-held.
Procurement, renewals, and timing
Item 8 is where designated-supplier and approved-supplier obligations normally sit, and this filing produced no Item 8 extract, so whether Big Frog runs a designated, approved, or open procurement model is not established by the data we hold. Item 17 sets the renewal shape: a franchisee in good standing can sign successor franchise agreements for up to two additional terms of five years each, unless the franchisor has determined, in its sole discretion, to withdraw from the geographic area where the franchise sits.
How to read the Big Frog Custom T-Shirts FDD
The 2026 document was filed with state franchise regulators, and the full PDF is embedded in the viewer below. Item 1 gives the entity chain and the five executives named above; Item 8 covers supplier obligations; Item 11 covers computer systems and required technology, which is where the four mandates are enforced; Item 17 covers renewal and the two five-year successor terms; Item 20 carries the unit tables behind the 73-unit count. If you want Big Frog Custom T-Shirts scored against the rest of the US franchise corpus and returned as a ranked target list, talk to FranCloud.
Questions vendors ask
Big Frog Custom T-Shirts, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Big Frog Custom T-Shirts files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
240 operators run 240 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 52 |
|---|---|
| GA | 23 |
| FL | 21 |
| MN | 8 |
| NC | 8 |
Related Retail non food brands
Primary franchise filings · updated August 2026. Every figure is source-traceable and QA-checked.