The vendor opportunity at Aqua Chill
Aqua Chill Drinking Water Systems operates 19 total units, 10 of which are company-owned. The brand sits in the home services segment and is headquartered in Nevada. For a software vendor, the immediate addressable market is small and concentrated, with a clear HQ-driven decision-making structure. The 2024 Franchise Disclosure Document does not report an average unit volume, so sizing a deal on operator-level economics requires direct discovery. Royalties run at 7.0% of gross revenue, and the initial franchise term is 20 years.
Who controls software purchasing
Technology purchasing authority sits at the corporate level. The FDD lists Crystal Goodwin as Director of Information Technology, making her the most direct point of contact for any software evaluation. President Mark Jepson and Director of Administration Anne Hollinger round out the executive team named in Item 1. With no field-level operators mapped in our corpus and a company-owned majority, the buying center is likely tight—Goodwin for technical fit, Jepson for budget authority, and Hollinger for administrative and compliance considerations.
Mandated and current tech stack
The 2024 FDD does not disclose any mandated or recommended technology systems. No POS vendor, no operational platform, no CRM, and no back-office system is named. This absence is itself a signal: Aqua Chill either has no standardized stack or chooses not to publish it. For a vendor, this means the evaluation process starts from zero. You will need to map the current state during discovery and build a business case without the leverage of an incumbent displacement narrative.
Procurement, renewals, and timing
Item 8 of the FDD does not extract a procurement model, so it is unclear whether Aqua Chill uses designated suppliers, an approved vendor list, or an open purchasing environment. On renewals, Item 17 states that a franchisee must provide written notice, be in full compliance, sign the then-current form of agreement, and pay a renewal fee to secure a successive 20-year term. No unit growth rate is reported, and no recent renewal wave data is available. Vendors should time outreach around any known HQ-led system upgrades or compliance-driven refresh cycles, which would need to be surfaced through direct intelligence.
How to read the Aqua Chill FDD
The 2024 FDD is embedded below. It is the primary source for verifying unit counts, executive roles, fee structures, and any technology obligations—or lack thereof. Because Aqua Chill does not publish a tech stack in the document, the FDD serves more as a structural map of the franchise system than a procurement playbook. Pay close attention to Item 1 for decision-maker names, Item 8 for any future procurement restrictions, and Item 17 for contract renewal mechanics that could open software evaluation windows. For a ranked list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize targets using FDD-level data.