All One Cleaning Services

D. Arbitration Procedure and Rules. The Arbitrator shall be selected by mutual agreement of Franchisee and Franchisor. Unless Franchisee and Franchisor mutually agree otherwise, the Arbitrator shall be an attorney licensed to practice in the location where the arbitration proceeding will be conducted or a retired federal or state judicial officer who presided in the jurisdiction where the arbitration will be conducted, with experience in handling the claims and defenses at issue. If for any reason the parties cannot agree to an arbitrator, then an arbitrator will be selected using the alternate strike method from a list of five (5) neutral arbitrators provided by AAA (American Arbitration Association). Franchisee will have the option of making the first strike. Regardless of whether an AAA arbitrator or AAA is used, the parties agree to use the AAA Commercial Arbitration Rules. The parties may agree to use a different set of arbitration rules if other rules would be more appropriate based on the unique claims brought in a particular case, or the Arbitrator may, in his/her reasonable discretion, order the use of an alternative set of AAA Arbitration Rules, if appropriate. If there is a conflict between the AAA Rules and this Agreement, this Agreement shall govern. The AAA rules are available here: https://www.adr.org/Rules. Copies of the rules may be requested from Franchisor by emailing Doug Mousley at dmousley@vanguardcleaning.com or calling (804) 525-7201. Further, the rules may easily be found through a web-based search on Google or Bing. 1. In arbitration, the parties will have the right to conduct adequate civil discovery, bring dispositive motions, and present witnesses and evidence as needed to present their cases and defenses, and any disputes in this regard will be resolved by the Arbitrator. Parties may bring any claim in arbitration that would otherwise be available in a court or venue of competent jurisdiction, including claims under applicable state or local law, except as otherwise expressly provided herein. Likewise, additional claims that would be compulsory or necessary if the dispute were brought in court under the state law provided in Section 31 must be asserted in the same arbitration proceeding, including counter-claims and counter complaints, or the claims will be waived and/or barred to the same extent as if the dispute were being adjudicated in court under applicable law.

D. Domain Names, E-mail Addresses and Internet Usage. The domain name www.vanguardcleaning.com is Licensor’s sole property. Franchisee shall not register or use any domain name or URL that contains, uses or displays the words “Vanguard Cleaning Systems” or “Vanguard”, or the initials “VCS,” or any Marks, or other related or confusingly similar words or symbols, unless Franchisee first receives Franchisor’s written consent. Franchisee may not use the Marks or any derivation of the Marks on the Internet, or in any electronic advertising or social media, including Facebook, LinkedIn, Twitter, YouTube, or other social media or applications, without Franchisor’s prior written consent. E. Terms of Franchisee’s Use of Intellectual Property. Franchisee’s ownership of Franchisee’s VCS Accounts and Franchisee’s license to use the Confidential Information, the Marks, the System, the Guides and other Vanguard Cleaning Systems Intellectual Property and to provide services to VCS Accounts ends when this Agreement is assigned, terminated or expired, whichever occurs first, and as provided under Section 19 B., below.

D. Domain Names, E-mail Addresses and Internet Usage. The domain name www.vanguardcleaning.com is Licensor’s sole property. Franchisee shall not register or use any domain name or URL that contains, uses or displays the words “Vanguard Cleaning Systems” or “Vanguard”, or the initials “VCS,” or any Marks, or other related or confusingly similar words or symbols, unless Franchisee first receives Franchisor’s written consent. Franchisee may not use the Marks or any derivation of the Marks on the Internet, or in any electronic advertising or social media, including Facebook, LinkedIn, Twitter, YouTube, or other social media or applications, without Franchisor’s prior written consent. E. Terms of Franchisee’s Use of Intellectual Property. Franchisee’s ownership of Franchisee’s VCS Accounts and Franchisee’s license to use the Confidential Information, the Marks, the System, the Guides and other Vanguard Cleaning Systems Intellectual Property and to provide services to VCS Accounts ends when this Agreement is assigned, terminated or expired, whichever occurs first, and as provided under Section 19 B., below.

Eric Tanner, Vice President of Marketing and Brand Management Mr. Tanner joined Vanguard as Vice President in February 2024. Mr. Tanner previously served as Senior Vice President of Franchise Marketing for Scorpion in Valencia, California, from January 2020 to February 2024. He was Vice President of Franchise Marketing for that company from August 2018 to January 2020, and Senior Internet Marketing Manager from June 2016 to August 2018.

D. Domain Names, E-mail Addresses and Internet Usage. The domain name www.vanguardcleaning.com is Licensor’s sole property. Franchisee shall not register or use any domain name or URL that contains, uses or displays the words “Vanguard Cleaning Systems” or “Vanguard”, or the initials “VCS,” or any Marks, or other related or confusingly similar words or symbols, unless Franchisee first receives Franchisor’s written consent. Franchisee may not use the Marks or any derivation of the Marks on the Internet, or in any electronic advertising or social media, including Facebook, LinkedIn, Twitter, YouTube, or other social media or applications, without Franchisor’s prior written consent. E. Terms of Franchisee’s Use of Intellectual Property. Franchisee’s ownership of Franchisee’s VCS Accounts and Franchisee’s license to use the Confidential Information, the Marks, the System, the Guides and other Vanguard Cleaning Systems Intellectual Property and to provide services to VCS Accounts ends when this Agreement is assigned, terminated or expired, whichever occurs first, and as provided under Section 19 B., below.

D. Domain Names, E-mail Addresses and Internet Usage. The domain name www.vanguardcleaning.com is Licensor’s sole property. Franchisee shall not register or use any domain name or URL that contains, uses or displays the words “Vanguard Cleaning Systems” or “Vanguard”, or the initials “VCS,” or any Marks, or other related or confusingly similar words or symbols, unless Franchisee first receives Franchisor’s written consent. Franchisee may not use the Marks or any derivation of the Marks on the Internet, or in any electronic advertising or social media, including Facebook, LinkedIn, Twitter, YouTube, or other social media or applications, without Franchisor’s prior written consent. E. Terms of Franchisee’s Use of Intellectual Property. Franchisee’s ownership of Franchisee’s VCS Accounts and Franchisee’s license to use the Confidential Information, the Marks, the System, the Guides and other Vanguard Cleaning Systems Intellectual Property and to provide services to VCS Accounts ends when this Agreement is assigned, terminated or expired, whichever occurs first, and as provided under Section 19 B., below.