You will use our scheduling software, which we grant you access to in exchange for your payment of the Software and Internet Fee. Our third party designated vendor is the supplier of this software. You will also obtain website development services, search engine optimization, and other online marketing services from our designated suppliers, which are independent third parties. We currently bill you for these required services by charging the Software and Internet Fee and pay the suppliers on your behalf. We currently use Ingeniux Corporation (“IGX”) to service and maintain our website. You will enter into a Participation Agreement with IGX to permit you to receive access to IGX’s Vendor SaaS Services. A copy of the IGX Participation Agreement is attached to this Disclosure Document as Attachment N.
From the filings
Ace Handyman Services
Home servicesAce Handyman Services bills franchisees centrally for required technology through its Software and Internet Fee, routed to IGX and other designated suppliers. The system spans 312 units, 305 of them franchised, with franchised outlets up 35.6% year over year.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
6% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
7. The “median” for purposes of the tables means the results of the Reporting Operator falling in the middle of each group in terms of Gross Revenues, or, where there is an even number of Reporting Operators, the average of the results of the two Reporting Operators falling in the middle of the group. 8. The information in the tables were prepared from data obtained from the unaudited reports submitted by the Reporting Operators shown in each table to us from their QuickBooks software for calendar year 2022. We have not audited these reports and cannot guarantee their accuracy. 9. The tables contemplate those costs expressly listed as included in the “Total Cost of Goods Sold” and “Total Expenses” categories of each table. Expenses vary substantially and are based on particular factors relevant to each Operator. You may incur operating expenses different from those stated above as well as other isolated or recurring expenses. See ITEMS 5, 6, and 7 for fees and other expenses you may
The vendor opportunity at Ace Handyman Services
Ace Handyman Services operates 312 units, 305 of them franchised, with franchised outlets up 35.6% year over year — a fast-growing base. Item 19 of the FDD includes a financial performance representation. Ace Handyman Services is part of Ace Hardware, alongside sibling brand Ace Painting Franchising.
Who controls software purchasing
Ace Handyman Services bills franchisees centrally for required technology through its Software and Internet Fee, which the franchisor pays to IGX and other designated suppliers on the franchisee's behalf. Franchisees must also obtain scheduling software, website development, SEO, and online marketing services through the franchisor's designated third-party suppliers. In some cases, required systems and software are available only through the franchisor, its affiliates, or designated suppliers, none of which are obligated to provide ongoing maintenance or upgrades once installed.
Tech named in the FDD, and what is actually required
The filing names Ingeniux Corporation (IGX), with which franchisees sign a Participation Agreement, and Item 11's minimum specifications require QuickBooks online version software and the Microsoft Office suite on a Windows 11 or higher PC. The operative mandate is structural: the Software and Internet Fee routes required technology spend through IGX and other designated suppliers, and scheduling, web, SEO, and marketing services must come from designated third parties.
Procurement, renewals, and timing
Item 8's approved-supplier list centers on the Ace Suppliers for materials, supplies, fixtures, equipment, and inventory, required when an item is in stock, readily available, and competitively priced.
How to read the Ace Handyman Services FDD
The embedded viewer below carries Ace Handyman Services's 2023 Franchise Disclosure Document, including the Item 8 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Ace Handyman Services where the technology mandate and growth curve line up with your product.
Ordinary royalty terms
Complete royalty terms are not confirmed.
Questions vendors ask
Ace Handyman Services, answered from the filing
Read the filing itself
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Operator footprint
Who runs the locations
181 operators run 183 mapped locations. 2 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 23 |
|---|---|
| FL | 17 |
| NC | 14 |
| CA | 10 |
| GA | 8 |
Ownership
The portfolio behind Ace Handyman Services
Ownership: Ace Hardware.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.