1-800 Textiles

The vendor opportunity at 1-800 Textiles

1-800 Textiles operates 70 franchised units, all under a centralized HQ in Georgia. The system grew by 8.33% year-over-year, adding new locations that will need to be equipped with the mandated technology stack. For software vendors, this is a small but expanding account where a single deal can cover the entire system. The franchise is part of Textiles Holdco, LLC, and its operator footprint is concentrated: only two mapped operators exist, both single-unit, with one location in South Dakota and one in California. There are no multi-unit operators, which means every purchasing decision flows through the franchisor.

Who controls software purchasing

The 2026 FDD lists three executives in Item 1: Kevin Loner, President and Chief Executive Officer; John Wendt, Vice President of Operations; and Rance Parker, Chief Design Officer. For software sales, Loner and Wendt are the most relevant contacts. Loner holds the top executive role and likely signs off on major vendor contracts. Wendt, as VP of Operations, probably evaluates tools that affect day-to-day franchise operations. There is no CIO or CTO named, which is typical for a system of this size—technology decisions are made by the leadership team directly.

Mandated and current tech stack

The FDD mandates three systems: Hub, Hub Bolt-On, and Management Systems. The specific software vendors behind these names are not disclosed in the filing. “Hub” likely refers to a central operating platform, “Hub Bolt-On” to an integrated add-on module, and “Management Systems” to broader business management tools. Vendors pitching into 1-800 Textiles should be prepared to explain how their product integrates with or replaces these mandated components. Because the system is small and centralized, any change to the tech stack would require approval from Loner or Wendt.

Procurement, renewals, and timing

Item 8 of the FDD does not provide a procurement extract, so the exact purchasing process is not publicly documented. Given the mandated tech stack, vendors should expect a designated supplier model where the franchisor controls all software choices. Renewal terms are 10 years, with a renewal fee of $10,000 for a Hub and/or Hub Bolt-On and Spoke Business, or $5,000 for a Spoke Business alone. Franchisees must provide written notice between 60 days and 6 months before the term ends and sign the then-current franchise agreement. These long terms mean contract windows are infrequent, but new unit openings—driven by 8.33% growth—create incremental sales opportunities.

How to read the 1-800 Textiles FDD

The 2026 Franchise Disclosure Document is the primary source for understanding 1-800 Textiles’ operations, obligations, and technology requirements. The embedded PDF below contains the full filing. Key sections for software vendors include Item 1 (executives), Item 11 (mandated systems), and Item 17 (renewal and contract timing). Because the system has no company-owned units and only single-unit franchisees, the FDD is the sole window into how technology decisions are made. For a ranked target list of franchise systems matched to your software category, FranCloud can help.