advertising or marketing materials at any time. Digital Marketing. We or our affiliates may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, I
From the filings
1-800 Textiles
Home servicesSoftware purchasing at 1-800 Textiles is controlled at the franchisor level, with President and CEO Kevin Loner and VP of Operations John Wendt as key decision-makers. The system mandates a specific tech stack including Hub, Hub Bolt-On, and Management Systems across all 70 franchised locations. With 8.33% year-over-year unit growth and a 10-year initial term, the addressable market is expanding, but vendor access is gated by a centralized procurement model.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
5%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
eting materials at any time. Digital Marketing. We or our affiliates may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, Instagram, Pinterest
ials at any time. Digital Marketing. We or our affiliates may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, Instagram, Pinterest, etc.), ap
g or marketing materials at any time. Digital Marketing. We or our affiliates may, in our sole discretion, establish and operate websites, social media accounts (such as Facebook, Twitter, Instagram,
Franchisor behaviours
What the franchisor requires
20 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to data on the Management Systems, including gross sales figures.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
The franchisor reserves the right to update, modify, or expand the list of required affiliate service providers at any time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our last fiscal year ended December 31, 2024, we did not receive any revenue from the required purchase of products and services by our franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We or our affiliates may receive revenues or profits or other material consideration from the purchases you make from us, our affiliates, or from other approved suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that the cost to purchase and lease all equipment, inventory and other items and services that we require you to obtain from us or our affiliates, from designated suppliers, or in accordance with our specifications ranges from 90% to 100% of the total cost to purchase and lease equipment, inventory, and…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge the supplier a reasonable testing fee and will decide within a reasonable time after receiving the required information whether you may purchase items from such supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you propose to purchase any brand, type, and/or model of products, supplies, services, and Operating Assets which is not then approved by us, you will first notify us and will submit to us, on our request, sufficient written specifications, photographs, drawings, samples, and/or other information for a…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You also must comply, at your expense, with all laws, industry standards, and payment card provider standards relating to the security of the Management Systems and data collected from customers, including, without limitation, the Payment Card Industry Data Security Standards.
Franchise management
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
The Manuals may be modified from time to time to reflect changes in the specifications, standards, operating procedures and other obligations in operating Franchised Businesses.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
If you operate a Hub and/or Hub Bolt-On Business, we or our designee will review and approve or disapprove the terms of the lease or purchase contract for the premises of the Franchised Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You are not authorized to have a website for your Franchised Business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Your Spoke Business is required to annually spend on local advertising and marketing within the Spoke Territory or Unowned Territories at least 2% of the Spoke Share of Gross Sales for the Franchised Business (the “Local Advertising Obligation”).
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You must become a member of any Cooperative whose area includes your Franchised Business and must contribute to the Cooperative the amounts determined by the Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
These requirements are mandatory unless otherwise approved in writing by the franchisor.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
We estimate that the cost to purchase and lease all equipment, inventory and other items and services that we require you to obtain from us or our affiliates, from designated suppliers, or in accordance with our specifications ranges from 90% to 100% of the total cost to purchase and lease equipment, inventory, and…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We may require that you participate in an electronic funds transfer program by which payments due us are paid or directed electronically from your bank.
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to data on the Management Systems, including gross sales figures.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
We currently require all Franchised Businesses to obtain the professional services automation software (for tracking cleaning workflow), call center software, operational system software, email, and customer relationship management software that we specify.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may require any of your trainees to receive additional remedial training at your expense.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You must pay our then- current registration fee, per owned franchise annually for the annual conference.
The filing answers no to 5 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?Item 17
- Is a minimum grand opening advertising spend required?Item 11
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at 1-800 Textiles
1-800 Textiles operates 70 franchised units, all under a centralized HQ in Georgia. The system grew by 8.33% year-over-year, adding new locations that will need to be equipped with the mandated technology stack. For software vendors, this is a small but expanding account where a single deal can cover the entire system. The franchise is part of Textiles Holdco, LLC, and its operator footprint is concentrated: only two mapped operators exist, both single-unit, with one location in South Dakota and one in California. There are no multi-unit operators, which means every purchasing decision flows through the franchisor.
Who controls software purchasing
The 2026 FDD lists three executives in Item 1: Kevin Loner, President and Chief Executive Officer; John Wendt, Vice President of Operations; and Rance Parker, Chief Design Officer. For software sales, Loner and Wendt are the most relevant contacts. Loner holds the top executive role and likely signs off on major vendor contracts. Wendt, as VP of Operations, probably evaluates tools that affect day-to-day franchise operations. There is no CIO or CTO named, which is typical for a system of this size—technology decisions are made by the leadership team directly.
Mandated and current tech stack
The FDD mandates three systems: Hub, Hub Bolt-On, and Management Systems. The specific software vendors behind these names are not disclosed in the filing. “Hub” likely refers to a central operating platform, “Hub Bolt-On” to an integrated add-on module, and “Management Systems” to broader business management tools. Vendors pitching into 1-800 Textiles should be prepared to explain how their product integrates with or replaces these mandated components. Because the system is small and centralized, any change to the tech stack would require approval from Loner or Wendt.
Procurement, renewals, and timing
Item 8 of the FDD does not provide a procurement extract, so the exact purchasing process is not publicly documented. Given the mandated tech stack, vendors should expect a designated supplier model where the franchisor controls all software choices. Renewal terms are 10 years, with a renewal fee of $10,000 for a Hub and/or Hub Bolt-On and Spoke Business, or $5,000 for a Spoke Business alone. Franchisees must provide written notice between 60 days and 6 months before the term ends and sign the then-current franchise agreement. These long terms mean contract windows are infrequent, but new unit openings—driven by 8.33% growth—create incremental sales opportunities.
How to read the 1-800 Textiles FDD
The 2026 Franchise Disclosure Document is the primary source for understanding 1-800 Textiles’ operations, obligations, and technology requirements. The embedded PDF below contains the full filing. Key sections for software vendors include Item 1 (executives), Item 11 (mandated systems), and Item 17 (renewal and contract timing). Because the system has no company-owned units and only single-unit franchisees, the FDD is the sole window into how technology decisions are made. For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Questions vendors ask
1-800 Textiles, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment 1-800 Textiles files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
4 operators run 4 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 2 |
|---|---|
| SD | 2 |
Ownership
The portfolio behind 1-800 Textiles
single_brand_holdco of 1-800 Textiles.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.