1-800-Radiator & AC

The vendor opportunity at 1-800-Radiator & AC

1-800-Radiator & AC operates 194 total locations, 193 of which are franchised, making it a tightly controlled network with a single company-owned unit. The system is part of Driven Systems LLC, a subsidiary of the larger Driven Brands platform. For software vendors, the addressable market is essentially the entire 193-unit franchise base, as technology decisions appear to flow from the top down. The average unit volume sits at $1,894,524, indicating healthy per-location revenue that can support software investment. However, unit growth has contracted by 0.515% year-over-year, suggesting a mature network where displacement of existing vendors, rather than new-unit rollout, is the primary sales motion.

Who controls software purchasing

Purchasing authority resides at the Driven Brands headquarters level. The FDD lists Jay Kurzman as the Brand President for 1-800-Radiator, and he is the most direct executive target for a software pitch. Above him, Mo Khalid serves as Executive Vice President and Chief Operating Officer of Driven Brands, a role that likely oversees operational technology standards across the portfolio. The executive team also includes Michael F. Diamond (EVP, CFO) and Daniel Rivera (Manager, CEO). The operator footprint confirms this centralized dynamic: of 20 mapped operators, none are multi-unit franchisees. Every single operator runs exactly one location, meaning there is no large franchisee bloc with independent purchasing power. Your buyer is the brand leadership team in California.

Mandated and current tech stack

The 2026 FDD explicitly mandates the Wizmo® Software System. This is the core operational platform that any new software must either integrate with or displace. DeliveryTrax is also named as a recommended system, likely handling logistics or delivery management for the mobile radiator and AC repair model. Any vendor selling POS, inventory, scheduling, or fleet management tools must address how their solution coexists with or replaces Wizmo®. The mandate signal is strong: franchisees do not have discretion to choose an alternative to Wizmo®, so a sale to the brand is a sale to the entire system.

Procurement, renewals, and timing

Item 8 of the FDD does not provide a detailed extract on procurement restrictions, leaving some ambiguity about whether franchisees have any freedom to purchase non-mandated software independently. The mandate of Wizmo® suggests a designated-supplier model for the core stack, but vendors of ancillary tools may find a more open environment. The renewal terms in Item 17 offer a strategic window: franchise agreements run for 20 years, and renewal requires franchisees to modernize their warehouse, vehicles, and equipment, and to sign a new agreement that may have materially different terms. This forced modernization cycle is a natural trigger for technology re-evaluation. The 12-month notice period for renewal gives vendors a long runway to engage leadership before decisions are finalized.

How to read the 1-800-Radiator & AC FDD

The full 2026 Franchise Disclosure Document is available below. For software vendors, the critical sections are Item 1 (identifying the executives listed above), Item 11 (the mandated Wizmo® system and recommended DeliveryTrax), and Item 17 (the renewal conditions that force technology modernization). The operator footprint data, showing 20 single-unit operators concentrated in California, Alabama, Arizona, and Arkansas, is derived from the franchisee list and confirms the absence of multi-unit buyers. Use this FDD to build your account map before ever picking up the phone. For a ranked target list of franchise systems matched to your software category, FranCloud can help.